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sales-memoro

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Memoro Platform Help

Memoro平台帮助

Step 1 — Gather context

步骤1：收集上下文

If 
references/learnings.md
exists, read it first for accumulated platform knowledge.
Ask the user:
  1. What's your primary goal?
    • A) Set up Memoro for my team or myself
    • B) Pick a plan (Free / Plus / Pro / Ultra)
    • C) Fix a transcription, sync, or Blueprint issue
    • D) Compare Memoro to another tool (Jamie, Granola, Fathom, etc.)
    • E) Integrate Memoro output into another tool or workflow
  2. What's your use case?
    • A) Sales meetings (discovery, demos, deal reviews)
    • B) Internal meetings (standups, 1:1s, all-hands)
    • C) Education / university lectures
    • D) Field / in-person conversations
    • E) Voice notes and dictation
  3. What platforms do you record on?
    • A) Zoom / Teams / Google Meet (virtual)
    • B) In-person (phone mic or desktop mic)
    • C) Phone calls
    • D) Mix of virtual and in-person
    • E) Audio file uploads (MP3, WAV)
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
若
references/learnings.md
文件存在，请先阅读该文件以获取已积累的平台知识。
向用户询问以下问题：
  1. 你的核心目标是什么？
    • A) 为团队或个人设置Memoro
    • B) 选择套餐（免费版/Plus版/Pro版/Ultra版）
    • C) 解决转录、同步或Blueprint相关问题
    • D) 对比Memoro与其他工具（Jamie、Granola、Fathom等）
    • E) 将Memoro输出集成至其他工具或工作流
  2. 你的使用场景是什么？
    • A) 销售会议（需求挖掘、产品演示、交易复盘）
    • B) 内部会议（站会、一对一沟通、全员大会）
    • C) 教育/大学讲座
    • D) 现场/面对面交流
    • E) 语音笔记与听写
  3. 你在哪些平台进行录制？
    • A) Zoom/Teams/Google Meet（虚拟会议）
    • B) 面对面场景（手机麦克风或桌面麦克风）
    • C) 电话通话
    • D) 虚拟与面对面混合场景
    • E) 音频文件上传（MP3、WAV格式）
跳转规则：若用户的提问已包含足够上下文，直接跳转至步骤2。

Step 2 — Route or answer directly

步骤2：转至对应技能或直接解答

Problem domainRoute to
Reviewing a specific call for coaching or scoring
/sales-call-review {user's question}
Building a coaching program
/sales-coaching {user's question}
Comparing note-takers broadly (not just Memoro)
/sales-note-taker {user's question}
General tool integration (Zapier, webhooks, iPaaS)
/sales-integration {user's question}
When routing to another skill, provide the exact command.
Otherwise, answer directly below.
问题领域转至技能
为辅导或评分复盘特定通话
/sales-call-review {用户问题}
搭建辅导体系
/sales-coaching {用户问题}
广泛对比记录工具（不限于Memoro）
/sales-note-taker {用户问题}
通用工具集成（Zapier、webhooks、iPaaS）
/sales-integration {用户问题}
转至其他技能时，请提供精确命令。
否则，请直接在下方解答。

Step 3 — Memoro platform reference

步骤3：Memoro平台参考资料

Read 
references/platform-guide.md
 for the full platform reference — modules, pricing, Blueprints, Memories, integrations, and workflows.
Answer the user's question using only the relevant section. Don't dump the full reference.
**阅读
references/platform-guide.md
**获取完整平台参考资料，包括模块、定价、Blueprints、Memories、集成及工作流。
仅使用相关章节内容解答用户问题，请勿直接粘贴完整参考资料。

Step 4 — Actionable guidance

步骤4：可落地指导

You no longer need the platform guide — focus on the user's specific situation.
Plan selection:
  • Free (€0, 180 Mana/~75 min): try before buying, solo voice notes
  • Plus (€9, 600 Mana): individual professional, a few meetings/week
  • Pro (€23, 1,800 Mana): daily meeting recorder, team collaboration
  • Ultra (€42, 4,800 Mana): heavy meeting load, manager recording all reports
When to pick Memoro over alternatives:
  • GDPR compliance with German hosting is non-negotiable → Memoro or Jamie
  • Bot-free recording required + you want cross-platform (macOS/Windows/Linux/mobile) → Memoro (Jamie is macOS/web only)
  • Education, healthcare documentation, or construction field notes → Memoro targets these verticals
  • Budget under €10/mo with decent transcription → Memoro Plus at €9/mo
When to avoid Memoro:
  • You need CRM integration (HubSpot, Salesforce) → Fathom, Jamie, or Granola
  • You need API/webhook automation → Fathom, Fireflies, or Wave
  • You need sales-specific features (coaching, deal intelligence) → Gong, Avoma, or tl;dv
  • You need English-only and cheapest possible → Fathom free tier
If you discover a gotcha, workaround, or tip not covered in 
references/learnings.md
, append it there.
此时无需再查阅平台指南，请聚焦用户的具体场景。
套餐选择建议：
  • 免费版（0欧元，180 Mana/~75分钟）：先试后买，适合个人语音笔记
  • Plus版（9欧元，600 Mana）：适合专业个人用户，每周少量会议
  • Pro版（23欧元，1800 Mana）：适合日常会议录制，支持团队协作
  • Ultra版（42欧元，4800 Mana）：适合高频会议场景，如经理录制所有汇报
选择Memoro而非竞品的场景：
  • 必须满足德国托管的GDPR合规要求 → 选择Memoro或Jamie
  • 需要无机器人录制且支持跨平台（macOS/Windows/Linux/移动设备）→ 选择Memoro（Jamie仅支持macOS/网页端）
  • 教育、医疗文档或建筑现场记录场景 → Memoro针对这些垂直领域优化
  • 预算低于每月10欧元且需要优质转录服务 → 选择9欧元/月的Memoro Plus版
避免选择Memoro的场景：
  • 需要CRM集成（HubSpot、Salesforce）→ 选择Fathom、Jamie或Granola
  • 需要API/webhook自动化 → 选择Fathom、Fireflies或Wave
  • 需要销售专属功能（辅导、交易智能）→ 选择Gong、Avoma或tl;dv
  • 仅需英文服务且追求最低成本 → 选择Fathom免费版
若发现
references/learnings.md
未涵盖的陷阱、解决方案或技巧，请添加至该文件中。

Gotchas

注意事项

Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
  • No native CRM integrations. Memoro has no HubSpot, Salesforce, or Pipedrive connector. Export is manual (Word, PDF, Markdown) or via API (undocumented).
  • API exists but is undocumented. Memoro mentions API integration on its site but provides no public API docs. Contact support before building anything on it.
  • Mana-based pricing is confusing. Minutes don't map 1:1 to Mana — the Free tier gives 180 Mana for ~75 minutes. Expect ~2.4 Mana per minute of audio.
  • No meeting platform auto-join. Memoro records locally from your device mic — it won't auto-join Zoom/Teams/Meet like Fathom or Fireflies. You must start recording manually or use the app.
  • Limited third-party integrations. No Zapier, no Make, no Slack integration documented. Team collaboration is internal to Memoro only.
  • Speaker recognition caps at 12. For large meetings or webinars with many speakers, diarization may merge speakers.
  • AI summaries limited to 24 languages while transcription supports 50+. If you need summaries in a less common language, check support first.
以下为调研得出的最佳实践建议，请仔细查看，尤其是与套餐专属功能和集成相关的内容，这些信息可能已过时。
  • 无原生CRM集成：Memoro未提供HubSpot、Salesforce或Pipedrive连接器。需手动导出（Word、PDF、Markdown格式）或通过未公开的API导出。
  • API存在但未公开文档：Memoro官网提及API集成，但未提供公开API文档。基于该API开发前请联系客服。
  • 基于Mana的定价易混淆：分钟数与Mana并非1:1对应——免费版提供180 Mana约等于75分钟音频。大致为每分钟音频消耗2.4 Mana。
  • 无会议平台自动加入功能：Memoro通过设备麦克风本地录制，无法像Fathom或Fireflies那样自动加入Zoom/Teams/Meet会议。需手动启动录制或使用应用程序。
  • 第三方集成有限：未记录Zapier、Make或Slack集成。团队协作仅能在Memoro内部进行。
  • 说话人识别上限为12人：对于大型会议或多发言人网络研讨会，说话人分离功能可能会合并发言者。
  • AI摘要仅支持24种语言，而转录支持50多种语言。若需要使用小众语言生成摘要，请先确认是否支持。

Related skills

相关技能

  • /sales-note-taker
    — Compare AI note-takers broadly, or wire transcript APIs into downstream systems
  • /sales-jamie
    — Jamie platform help — closest competitor (bot-free, EU-hosted, GDPR)
  • /sales-granola
    — Granola platform help — bot-free AI notepad, HubSpot/Attio CRM sync
  • /sales-call-review
    — Review a specific call for coaching
  • /sales-coaching
    — Build coaching programs that consume call data
  • /sales-do
    — Not sure which skill to use? The router matches any sales objective to the right skill. Install: 
    npx skills add sales-skills/sales --skill sales-do
  • /sales-note-taker
    — 广泛对比AI记录工具，或将转录API接入下游系统
  • /sales-jamie
    — Jamie平台帮助——Memoro的直接竞品（无机器人、欧盟托管、GDPR合规）
  • /sales-granola
    — Granola平台帮助——无机器人AI记事本，支持HubSpot/Attio CRM同步
  • /sales-call-review
    — 为辅导目的复盘特定通话
  • /sales-coaching
    — 搭建基于通话数据的辅导体系
  • /sales-do
    — 不确定使用哪个技能？该路由工具可将任何销售目标匹配至对应技能。安装命令：
    npx skills add sales-skills/sales --skill sales-do

Examples

示例

Example 1: GDPR-compliant meeting notes for a German team

示例1：面向德国团队的GDPR合规会议记录

User says: "I need meeting notes for my team in Munich — GDPR is non-negotiable and we don't want a bot joining our calls." Skill does:
  1. Confirms Memoro fits: German hosting, GDPR-compliant, no bot, local recording
  2. Recommends Pro plan (€23/mo) for daily meetings with team collaboration
  3. Sets up Blueprint for their meeting type (e.g., "Meeting" Blueprint for multi-speaker standups)
  4. Notes the limitation: no CRM sync, so they'll export to Markdown and paste or use a Zapier alternative Result: Team records locally, gets structured German-language meeting notes with task detection.
用户提问："我需要为慕尼黑的团队生成会议记录——GDPR合规是硬性要求，且我们不希望机器人加入会议。" 技能执行操作：
  1. 确认Memoro符合需求：德国托管、GDPR合规、无机器人、本地录制
  2. 推荐Pro版（23欧元/月），适用于日常会议及团队协作
  3. 为其会议类型设置Blueprint（例如，为多发言人站会设置"Meeting" Blueprint）
  4. 说明局限性：无CRM同步功能，需导出为Markdown格式后粘贴，或使用Zapier替代工具 结果：团队可本地录制会议，获取带任务识别的结构化德语会议记录。

Example 2: Comparing Memoro vs Jamie for privacy-first teams

示例2：面向注重隐私的团队对比Memoro与Jamie

User says: "Should I use Memoro or Jamie? We're a 10-person EU startup." Skill does:
  1. Both are bot-free, EU-hosted, GDPR-compliant
  2. Jamie advantage: CRM sync (HubSpot/Salesforce/Attio), API + webhooks, MCP server
  3. Memoro advantage: cross-platform (Linux + mobile apps), cheaper entry (€9 vs €21/mo), education/field verticals, offline mode
  4. Recommends Jamie if CRM integration matters; Memoro if budget and cross-platform are priorities Result: Clear comparison with a decision tiebreaker based on their specific needs.
用户提问："我应该用Memoro还是Jamie？我们是一家10人规模的欧盟初创公司。" 技能执行操作：
  1. 两者均为无机器人、欧盟托管、GDPR合规工具
  2. Jamie的优势：支持CRM同步（HubSpot/Salesforce/Attio）、API+webhooks、MCP服务器
  3. Memoro的优势：跨平台支持（Linux+移动应用）、入门成本更低（9欧元vs21欧元/月）、针对教育/现场领域优化、支持离线模式
  4. 若CRM集成至关重要则推荐Jamie；若预算和跨平台支持为优先考虑则推荐Memoro 结果：基于用户具体需求提供清晰对比及决策依据。

Example 3: Fixing poor transcription quality

示例3：解决转录质量不佳问题

User says: "Memoro keeps transcribing my English meetings in German — how do I fix the language?" Skill does:
  1. Checks if auto-language detection is set — Memoro defaults to the app language
  2. Recommends setting the recording language explicitly before starting
  3. Suggests checking the Blueprint language settings
  4. Notes that 50+ languages are supported for transcription but the app UI language may influence detection Result: User configures explicit language selection and gets accurate English transcription.
用户提问："Memoro总是把我的英文会议转录成德语——我该如何调整语言设置？" 技能执行操作：
  1. 检查是否开启自动语言检测——Memoro默认使用应用程序语言
  2. 建议在开始录制前明确设置录制语言
  3. 建议检查Blueprint的语言设置
  4. 说明转录支持50多种语言，但应用程序UI语言可能影响检测结果 结果：用户配置明确的语言选择后，获得准确的英文转录内容。

Troubleshooting

故障排查

Transcription in the wrong language

转录语言错误

Symptom: Memoro transcribes in German (or another language) despite speaking English Cause: Auto-language detection defaults to app/device language, which may be German for German users Solution: Set the recording language explicitly in the Blueprint or recording settings before starting. If the issue persists, check device language settings.
症状：明明说的是英文，Memoro却转录成德语（或其他语言） 原因：自动语言检测默认使用应用程序/设备语言，德国用户的设备语言可能为德语 解决方案：在开始录制前，在Blueprint或录制设置中明确指定录制语言。若问题仍存在，请检查设备语言设置。

Recordings not syncing across devices

录制内容无法跨设备同步

Symptom: A recording made on mobile doesn't appear on desktop Cause: Sync requires internet connection — offline recordings queue until connectivity is restored Solution: Ensure the device is connected to the internet and wait for sync to complete. Check that you're logged into the same account on both devices. Force-sync by opening the app and pulling to refresh.
症状：在移动设备上录制的内容未显示在桌面端 原因：同步需要网络连接——离线录制的内容会排队等待，直至恢复网络连接 解决方案：确保设备已连接网络，等待同步完成。检查是否在两台设备上登录了同一账号。打开应用程序并下拉刷新以强制同步。

Blueprint output not matching expectations

Blueprint输出不符合预期

Symptom: AI summary is too generic or missing key details Cause: Using the default Blueprint for a specialized meeting type Solution: Create a custom Blueprint tailored to your meeting format — specify the sections you want (decisions, action items, key quotes), the output language, and the level of detail. Test with a short recording first.
症状：AI摘要过于笼统或缺少关键细节 原因：针对特定会议类型使用了默认Blueprint 解决方案：创建适合你会议格式的自定义Blueprint——指定所需章节（决策、行动项、关键引用）、输出语言及详细程度。先使用短录制内容进行测试。