Memoro Platform Help
Step 1 — Gather context
If
exists, read it first for accumulated platform knowledge.
Ask the user:
-
What's your primary goal?
- A) Set up Memoro for my team or myself
- B) Pick a plan (Free / Plus / Pro / Ultra)
- C) Fix a transcription, sync, or Blueprint issue
- D) Compare Memoro to another tool (Jamie, Granola, Fathom, etc.)
- E) Integrate Memoro output into another tool or workflow
-
What's your use case?
- A) Sales meetings (discovery, demos, deal reviews)
- B) Internal meetings (standups, 1:1s, all-hands)
- C) Education / university lectures
- D) Field / in-person conversations
- E) Voice notes and dictation
-
What platforms do you record on?
- A) Zoom / Teams / Google Meet (virtual)
- B) In-person (phone mic or desktop mic)
- C) Phone calls
- D) Mix of virtual and in-person
- E) Audio file uploads (MP3, WAV)
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|
| Reviewing a specific call for coaching or scoring | /sales-call-review {user's question}
|
| Building a coaching program | /sales-coaching {user's question}
|
| Comparing note-takers broadly (not just Memoro) | /sales-note-taker {user's question}
|
| General tool integration (Zapier, webhooks, iPaaS) | /sales-integration {user's question}
|
When routing to another skill, provide the exact command.
Otherwise, answer directly below.
Step 3 — Memoro platform reference
Read references/platform-guide.md
for the full platform reference — modules, pricing, Blueprints, Memories, integrations, and workflows.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
Plan selection:
- Free (€0, 180 Mana/~75 min): try before buying, solo voice notes
- Plus (€9, 600 Mana): individual professional, a few meetings/week
- Pro (€23, 1,800 Mana): daily meeting recorder, team collaboration
- Ultra (€42, 4,800 Mana): heavy meeting load, manager recording all reports
When to pick Memoro over alternatives:
- GDPR compliance with German hosting is non-negotiable → Memoro or Jamie
- Bot-free recording required + you want cross-platform (macOS/Windows/Linux/mobile) → Memoro (Jamie is macOS/web only)
- Education, healthcare documentation, or construction field notes → Memoro targets these verticals
- Budget under €10/mo with decent transcription → Memoro Plus at €9/mo
When to avoid Memoro:
- You need CRM integration (HubSpot, Salesforce) → Fathom, Jamie, or Granola
- You need API/webhook automation → Fathom, Fireflies, or Wave
- You need sales-specific features (coaching, deal intelligence) → Gong, Avoma, or tl;dv
- You need English-only and cheapest possible → Fathom free tier
If you discover a gotcha, workaround, or tip not covered in
, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- No native CRM integrations. Memoro has no HubSpot, Salesforce, or Pipedrive connector. Export is manual (Word, PDF, Markdown) or via API (undocumented).
- API exists but is undocumented. Memoro mentions API integration on its site but provides no public API docs. Contact support before building anything on it.
- Mana-based pricing is confusing. Minutes don't map 1:1 to Mana — the Free tier gives 180 Mana for ~75 minutes. Expect ~2.4 Mana per minute of audio.
- No meeting platform auto-join. Memoro records locally from your device mic — it won't auto-join Zoom/Teams/Meet like Fathom or Fireflies. You must start recording manually or use the app.
- Limited third-party integrations. No Zapier, no Make, no Slack integration documented. Team collaboration is internal to Memoro only.
- Speaker recognition caps at 12. For large meetings or webinars with many speakers, diarization may merge speakers.
- AI summaries limited to 24 languages while transcription supports 50+. If you need summaries in a less common language, check support first.
Related skills
- — Compare AI note-takers broadly, or wire transcript APIs into downstream systems
- — Jamie platform help — closest competitor (bot-free, EU-hosted, GDPR)
- — Granola platform help — bot-free AI notepad, HubSpot/Attio CRM sync
- — Review a specific call for coaching
- — Build coaching programs that consume call data
- — Not sure which skill to use? The router matches any sales objective to the right skill. Install:
npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: GDPR-compliant meeting notes for a German team
User says: "I need meeting notes for my team in Munich — GDPR is non-negotiable and we don't want a bot joining our calls."
Skill does:
- Confirms Memoro fits: German hosting, GDPR-compliant, no bot, local recording
- Recommends Pro plan (€23/mo) for daily meetings with team collaboration
- Sets up Blueprint for their meeting type (e.g., "Meeting" Blueprint for multi-speaker standups)
- Notes the limitation: no CRM sync, so they'll export to Markdown and paste or use a Zapier alternative
Result: Team records locally, gets structured German-language meeting notes with task detection.
Example 2: Comparing Memoro vs Jamie for privacy-first teams
User says: "Should I use Memoro or Jamie? We're a 10-person EU startup."
Skill does:
- Both are bot-free, EU-hosted, GDPR-compliant
- Jamie advantage: CRM sync (HubSpot/Salesforce/Attio), API + webhooks, MCP server
- Memoro advantage: cross-platform (Linux + mobile apps), cheaper entry (€9 vs €21/mo), education/field verticals, offline mode
- Recommends Jamie if CRM integration matters; Memoro if budget and cross-platform are priorities
Result: Clear comparison with a decision tiebreaker based on their specific needs.
Example 3: Fixing poor transcription quality
User says: "Memoro keeps transcribing my English meetings in German — how do I fix the language?"
Skill does:
- Checks if auto-language detection is set — Memoro defaults to the app language
- Recommends setting the recording language explicitly before starting
- Suggests checking the Blueprint language settings
- Notes that 50+ languages are supported for transcription but the app UI language may influence detection
Result: User configures explicit language selection and gets accurate English transcription.
Troubleshooting
Transcription in the wrong language
Symptom: Memoro transcribes in German (or another language) despite speaking English
Cause: Auto-language detection defaults to app/device language, which may be German for German users
Solution: Set the recording language explicitly in the Blueprint or recording settings before starting. If the issue persists, check device language settings.
Recordings not syncing across devices
Symptom: A recording made on mobile doesn't appear on desktop
Cause: Sync requires internet connection — offline recordings queue until connectivity is restored
Solution: Ensure the device is connected to the internet and wait for sync to complete. Check that you're logged into the same account on both devices. Force-sync by opening the app and pulling to refresh.
Blueprint output not matching expectations
Symptom: AI summary is too generic or missing key details
Cause: Using the default Blueprint for a specialized meeting type
Solution: Create a custom Blueprint tailored to your meeting format — specify the sections you want (decisions, action items, key quotes), the output language, and the level of detail. Test with a short recording first.