Coconote Platform Help
Step 1 — Gather context
If
exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need help with?
- A) Setting up Coconote (recording, transcription, study material generation)
- B) Troubleshooting (recording crashes, long lecture failures, processing issues)
- C) Understanding pricing (free vs Pro tiers, subscription confusion)
- D) Comparing Coconote to alternatives (Voicenotes, AudioPen, Cleft Notes, Otter)
- E) Workflow design (lecture capture, study routines, folder organization)
-
What devices are you using?
- A) iPhone / iPad
- B) Android
- C) Web browser
- D) Mac (M1+)
- E) Apple Watch / Vision Pro
-
What's your primary use case?
- A) Recording university lectures
- B) Studying with AI-generated flashcards and quizzes
- C) Organizing notes across courses with AI chat
- D) Personal voice capture / brain dumps
- E) Language learning or multilingual transcription
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| If the question is about... | Route to... |
|---|
| Comparing note-takers across platforms for sales | /sales-note-taker [question]
|
| Reviewing a specific sales call | /sales-call-review [question]
|
| Sales coaching program design | /sales-coaching [question]
|
| Connecting tools via Zapier or webhooks | /sales-integration [question]
|
If the question is Coconote-specific, continue to Step 3.
Step 3 — Coconote platform reference
Read references/platform-guide.md
for the full platform reference — features, pricing, integrations, study material generation, comparison with alternatives.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
- Lecture capture workflow: Open app → hit record during lecture → Coconote transcribes and generates study guide + flashcards + quiz automatically
- Study routine: Record → review AI study guide → quiz yourself → use AI chat to ask questions about the material
- Multi-course organization: Create folders per course → AI chat scoped to folder turns each course into a searchable knowledge base
- Multilingual use: Record in any of 100+ supported languages → translate output to preferred study language
If you discover a gotcha, workaround, or tip not covered in
, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- Free tier requires payment info — users report being forced to enter credit card details before accessing the free plan. Cancel before the 1-week trial ends to avoid charges.
- Confusing subscription pricing — App Store shows multiple price points ($9.99/mo, $19.99/mo, $99.99/yr, $129.99/yr). The yearly option can appear worded as monthly — check the billing cycle carefully.
- Long recordings fail to process — lectures over 2-3 hours may not generate study materials. Split into multiple shorter recordings as a workaround.
- One quiz + one flashcard set per note — each recording generates a single quiz (15 questions max) and one flashcard deck. No way to generate additional sets from the same recording.
- No YouTube URL processing — cannot paste a YouTube link and generate notes. Must record or upload audio directly.
- No camera/image scanning — cannot photograph handwritten notes or textbook pages for processing.
- No integrations — no Zapier, no webhooks, no API, no CRM. Export is PDF only. Notes live inside the Coconote ecosystem.
- Customer support response times — multiple App Store reviews report slow or no response from support.
Related skills
- — Compare AI note-takers across platforms, choose the right one for your team, or wire transcripts into CRM. Install:
npx skills add sales-skills/sales --skill sales-note-taker -a claude-code
- — Voicenotes platform help — cross-platform voice notes with Ask AI search and Obsidian/Notion sync. Install:
npx skills add sales-skills/sales --skill sales-voicenotes -a claude-code
- — Cleft Notes platform help — Apple-native on-device transcription with ADHD-friendly auto-organization. Install:
npx skills add sales-skills/sales --skill sales-cleftnotes -a claude-code
- — AudioPen platform help — voice-to-polished-text with custom writing styles and one-time payment. Install:
npx skills add sales-skills/sales --skill sales-audiopen -a claude-code
- — Not sure which skill to use? The router matches any sales objective to the right skill. Install:
npx skills add sales-skills/sales --skill sales-do -a claude-code
Examples
User: "I record 3-hour lectures and Coconote keeps failing to generate notes from them — what can I do?"
Skill does: Identifies this as a known limitation with long recordings. Recommends splitting lectures into 45-60 minute segments, using the pause/resume approach, or recording in two parts. Notes that processing failures on long recordings don't produce error messages — the note just appears empty.
User: "Is Coconote free? It's asking me for my credit card before I can use it"
Skill does: Explains the free tier exists but requires payment info for the 1-week Pro trial. Walks through how to access free tier without being charged — enter payment, then cancel before trial ends. Warns about the confusing pricing display in the App Store.
User: "I'm a student deciding between Coconote and Voicenotes — which is better for lecture notes?"
Skill does: Compares both — Coconote is purpose-built for students with auto-generated flashcards, quizzes, and study guides. Voicenotes is more general-purpose with Ask AI search and better integrations (Obsidian, Notion, Zapier). Recommends Coconote if study material generation is the priority, Voicenotes if cross-app workflow and search matter more.
Troubleshooting
Recording crashes when saving with no audio recovery
Symptom: App freezes or crashes mid-recording, especially on longer sessions. The recording is lost with no recovery option.
Fix: Update to the latest Coconote version. Check available device storage (transcription needs space). Test with a short recording first. For long lectures, split into 45-60 minute segments. If persistent, try the web version instead of the mobile app.
Study materials generate in wrong language
Symptom: Notes recorded in English produce flashcards or quizzes in Russian or another unexpected language.
Fix: Check the app's language settings — ensure the input and output languages match. Re-process the note after correcting language settings. If the issue persists, try re-recording a shorter segment and verifying the language is detected correctly.
Headphones prevent recording from starting
Symptom: Recording fails to start or captures no audio when headphones (wired or Bluetooth) are connected.
Fix: Remove headphones and record using the device's built-in microphone. This is a known limitation on some device/OS combinations. If you must use headphones, try toggling Bluetooth off/on or switching between wired and wireless.