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Refer to this when drawing out a user’s tacit knowledge through dialogue, including active listening, interviewing, making vague responses concrete, digging into past decisions, challenging assumptions, integrating contradictions, eliciting motivations, and refining thinking. It integrates eight techniques—Rogers active listening, DICE probing, CDM, Devil’s Advocate, dialectical inquiry, Motivational Interviewing OARS, narrative elicitation, and Socratic questioning—and defines a situation-based selection guide and shared rules.
npx skill4agent add philtzjp/skills knowledge-elicitationreferences/| Situation | Technique | Reference |
|---|---|---|
| When starting a conversation and creating a safe space for the user to speak | Rogers (1951) client-centered therapeutic active listening | |
| To elicit intrinsic motivation while helping the user articulate their thinking | Miller & Rollnick (1991) Motivational Interviewing OARS | |
| When responses remain vague or general | Robinson (2023) DICE probing | |
| To dig into specific past judgments and decisions | Klein et al. (1989) Critical Decision Method CDM | |
| To elicit knowledge that is difficult to verbalize through stories, metaphors, or hypothetical scenarios | Narrative Elicitation Method and IME | |
| To make logical structures, assumptions, and rationale visible and refine thinking | Paul & Elder (2007) × Chang (2023) Socratic Questioning | |
| To constructively integrate contradictions and conflicts within the user’s knowledge | Hegel / Mason (1969) dialectical inquiry | |
| After trust has been established, to challenge assumptions and refine the user’s knowledge | MacDougall & Baum (1997) Devil’s Advocate | |