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Use when modeling unit economics, calculating burn rate, building financial projections, pricing analysis, revenue forecasting, or any CFO-level financial decisions
npx skill4agent add iankiku/forwward-teams finance| Metric | Formula | Healthy Range |
|---|---|---|
| CAC | Total acquisition spend / new customers | Depends on LTV |
| LTV | ARPU × gross margin × avg lifespan (months) | LTV > 3× CAC |
| LTV:CAC | LTV / CAC | 3:1 to 5:1 |
| Payback period | CAC / (ARPU × gross margin) | < 12 months |
| Gross margin | (Revenue - COGS) / Revenue | > 70% for SaaS |
| Net revenue retention | (Start MRR + expansion - contraction - churn) / Start MRR | > 100% |
| Burn multiple | Net burn / net new ARR | < 2× good, < 1× great |
Monthly burn = monthly expenses - monthly revenue
Runway (months) = cash in bank / monthly burn| Runway | Action |
|---|---|
| 18+ months | Comfortable. Invest in growth. |
| 12-18 months | Start fundraising conversations. |
| 6-12 months | Cut non-essential spend. Raise urgently. |
| < 6 months | Survival mode. Cut to break-even or close. |
Monthly revenue = active customers × ARPU
Customer growth = new customers - churned customers
New customers = leads × conversion rateTAM × achievable market share = revenue potential| Question | How to Answer |
|---|---|
| What should I charge? | 10× the value delivered, or anchor to alternatives |
| Should I raise prices? | If <5% of prospects mention price as objection, yes |
| Free tier? | Only if virality/network effects justify it |
| Annual discount? | 15-20% discount for annual. Improves cash flow + retention |
| Per-seat vs usage? | Per-seat if value scales with people. Usage if value scales with volume. |
| Tab | Contents |
|---|---|
| Revenue | MRR by cohort, expansion, churn, net new |
| Costs | People, infra, tools, marketing, G&A |
| Headcount | By function, with start dates and salaries |
| Cash | Opening balance, revenue, expenses, closing balance, runway |
| Metrics | CAC, LTV, burn multiple, gross margin, NRR |
| Mistake | Reality |
|---|---|
| Ignoring COGS | SaaS COGS = hosting + support + payment processing |
| Counting revenue before collection | Cash ≠ bookings ≠ revenue. Know the difference. |
| Hiring ahead of revenue | Every hire adds ~12 months of burn commitment |
| No scenario planning | "Plan for the best, model for the worst" |
| Forgetting payment processing fees | Stripe takes 2.9% + 30¢. At scale, this matters. |