Search Results: user-interviewing

knowledge-elicitation

Refer to this when drawing out a user’s tacit knowledge through dialogue, including active listening, interviewing, making vague responses concrete, digging into past decisions, challenging assumptions, integrating contradictions, eliciting motivations, and refining thinking. It integrates eight techniques—Rogers active listening, DICE probing, CDM, Devil’s Advocate, dialectical inquiry, Motivational Interviewing OARS, narrative elicitation, and Socratic questioning—and defines a situation-based selection guide and shared rules.