Loading...
Loading...
Found 2 Skills
Configures and deploys enhanced chat Messaging Channels for Messaging for In-App and Web (MIAW). Use when the user needs to create, deploy, and activate a messaging channel configured with Omni-Channel Flow, Omni-Channel Queue, User, or Agentforce Service Agent routing. Generates MessagingChannel metadata, deploys it to the target org, and activates the channel with User Verification, pre-chat forms, automated responses, consent settings, and all customizable channel options via Metadata API. TRIGGER when the user mentions messaging channel, MIAW, enhanced chat, in-app messaging, web messaging setup, or references a .messagingChannel-meta.xml file. DO NOT TRIGGER when the user is configuring legacy Live Agent chat, Embedded Service deployments without messaging, or standard Omni-Channel routing rules without a messaging channel.
Configure routing on a newly-inserted Enhanced `MessagingChannel` so that activation will accept it. Given a `{CHANNEL_ID}`, walks the user through picking a routing type (Omni-Channel Queue, Omni-Flow, Agentforce Service Agent, Digital Worker, or direct User), locates or provisions the routing target, then PATCHes the channel's `SessionHandlerId` (plus `FallbackQueueId` where required) to it. Use between the insertion skill and the activation skill — activation fails server-side with `nullQueueId` / `LiveMessageSetupException` if no valid `SessionHandlerId` is set on the channel.