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Found 25 Skills
Write, rewrite, review, and organize developer-facing documentation for web software projects. Use when creating or improving README files, docs homepages, quickstarts, tutorials, how-to guides, API/reference pages, conceptual explanations, migration guides, or troubleshooting content for frontend, backend, full-stack, SDK, API, or framework-based web products. This skill applies strong information architecture, task-first page structure, clear voice, runnable examples, version and prerequisite hygiene, accessibility rules, and docs-as-code maintenance habits. Do not use it for marketing copy, legal text, or non-technical customer-support articles.
WhatsApp Business automation - customer support, notifications, chatbots, and broadcast messaging
Draft professional, empathetic customer-facing responses adapted to the situation, urgency, and channel. Use when responding to customer tickets, escalations, outage notifications, bug reports, feature requests, or any customer-facing communication.
Enables Claude to manage Freshchat conversations, bots, and customer messaging operations
Triage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports or pasted threads.
Manage customer support with Help Scout's human-focused help desk.
Chatwoot customer support API via curl. Use this skill to manage contacts, conversations, and messages for multi-channel customer support.
Teamwork Desk integration. Manage Organizations. Use when the user wants to interact with Teamwork Desk data.
Expert support operations guidance for customer service excellence. Use when designing ticket management systems, creating SLA policies, building support tier structures (L1/L2/L3), optimizing knowledge bases, defining severity levels and escalation procedures, implementing support metrics (CSAT, FRT, TTR, FCR), configuring support tool stacks, or building support-to-CS feedback loops. Covers Zendesk, Intercom, Freshdesk, and help desk best practices.
Griffin integration. Manage data, records, and automate workflows. Use when the user wants to interact with Griffin data.
Interact with Channel Talk workspaces using API credentials - send messages, read chats, manage groups and bots
Comprehensive Alembic database migration management for customer support systems