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Found 37 Skills
Mojo Helpdesk integration. Manage Tickets, Users, Organizations, Reports. Use when the user wants to interact with Mojo Helpdesk data.
WhosOn integration. Manage data, records, and automate workflows. Use when the user wants to interact with WhosOn data.
Expert support operations guidance for customer service excellence. Use when designing ticket management systems, creating SLA policies, building support tier structures (L1/L2/L3), optimizing knowledge bases, defining severity levels and escalation procedures, implementing support metrics (CSAT, FRT, TTR, FCR), configuring support tool stacks, or building support-to-CS feedback loops. Covers Zendesk, Intercom, Freshdesk, and help desk best practices.
Operate customer billing workflows such as subscriptions, refunds, churn triage, billing-portal recovery, and plan analysis using connected billing tools like Stripe. Use when the user needs to help a customer, inspect subscription state, or manage revenue-impacting billing operations.
Screendesk integration. Manage Organizations. Use when the user wants to interact with Screendesk data.
Griffin integration. Manage data, records, and automate workflows. Use when the user wants to interact with Griffin data.
Interact with Channel Talk workspaces using API credentials - send messages, read chats, manage groups and bots
Comprehensive Alembic database migration management for customer support systems
Enables Claude to manage Intercom customer conversations, help desk tickets, and team inbox operations
Build and scale customer support for a solopreneur business. Use when setting up support channels, writing help docs, reducing support volume, improving response times, or automating common questions. Covers support channel selection, help center setup, SLA targets, automation strategies, and self-service systems. Trigger on "customer support", "help desk", "support system", "reduce support tickets", "support automation", "help documentation", "customer service".
Live chat and chatbot for sales and support — widget setup, routing, chatbot flows, agent management, visitor tracking, chat-to-lead conversion, proactive messaging. Covers strategy and implementation across Brevo Conversations, Drift (Salesloft), Intercom, HubSpot, Crisp, LiveChat, Zendesk, Tidio, Freshdesk, and ZoomInfo Chat. Use when setting up live chat, building chatbot flows, optimizing chat-to-lead conversion, routing chats to agents, or choosing a live chat tool. Do NOT use for email sequences (use /sales-cadence), email marketing (use /sales-email-marketing), or meeting scheduling (use /sales-meeting-scheduler). For platform-specific help, use /sales-brevo or /sales-salesloft.
Tiledesk integration. Manage data, records, and automate workflows. Use when the user wants to interact with Tiledesk data.