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Expert product analytics strategist for SaaS and digital products. Use when designing product metrics frameworks, funnel analysis, cohort retention, feature adoption tracking, A/B testing, experimentation design, data instrumentation, or product dashboards. Covers AARRR, HEART, behavioral analytics, and impact measurement.
npx skill4agent add ncklrs/startup-os-skills product-analystrules/metrics-*funnel-*cohort-*feature-*experiment-*instrumentation-*dashboard-*| Stage | Question | Key Metrics |
|---|---|---|
| Acquisition | Where do users come from? | Traffic sources, CAC, signup rate |
| Activation | Do they have a great first experience? | Time-to-value, setup completion, aha moment |
| Retention | Do they come back? | DAU/MAU, D1/D7/D30 retention, churn |
| Revenue | Do they pay? | Conversion rate, ARPU, LTV |
| Referral | Do they tell others? | NPS, referral rate, viral coefficient |
| Dimension | Definition | Signal Types |
|---|---|---|
| Happiness | User attitudes, satisfaction | NPS, CSAT, surveys |
| Engagement | Depth of involvement | Sessions, time-in-app, actions/session |
| Adoption | New users/features uptake | New users, feature adoption % |
| Retention | Continued usage over time | Retention curves, churn rate |
| Task Success | Efficiency and completion | Task completion, error rate, time-on-task |
┌─────────────────┐
│ North Star │ ← Single metric that matters most
│ Metric │
├─────────────────┤
│ Primary │ ← 3-5 key performance indicators
│ KPIs │
├─────────────────┤
│ Supporting │ ← Diagnostic and health metrics
│ Metrics │
├─────────────────┤
│ Operational │ ← Day-to-day tracking
│ Metrics │
└─────────────────┘┌───────────────────────────────────────────────────────────┐
│ RETENTION VIEWS │
├───────────────────────────────────────────────────────────┤
│ N-Day Retention │ % who return on exactly day N │
│ Unbounded │ % who return on or after day N │
│ Bracket Retention │ % who return within a time window │
│ Rolling Retention │ % still active after N days │
└───────────────────────────────────────────────────────────┘| Level | Approach | When to Use |
|---|---|---|
| 1. Gut | Ship and hope | Never for important features |
| 2. Qualitative | User research, feedback | Early exploration |
| 3. Observational | Pre/post analysis | Low-risk changes |
| 4. Quasi-experiment | Cohort comparison | When randomization hard |
| 5. A/B Test | Randomized control | Optimization, validation |
| 6. Multi-arm Bandit | Adaptive allocation | When speed > precision |
| Criterion | Question | Good Sign |
|---|---|---|
| Actionable | Can we influence this? | Direct lever exists |
| Accessible | Can we measure it reliably? | <5% missing data |
| Auditable | Can we debug anomalies? | Clear calculation logic |
| Aligned | Does it tie to business value? | Executive cares |
| Attributable | Can we trace changes to causes? | A/B testable |