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Create and configure Vapi voice AI assistants with models, voices, transcribers, tools, hooks, and advanced settings. Use when building voice agents, phone bots, customer support assistants, or any conversational AI that handles phone or web calls.
npx skill4agent add vapiai/skills create-assistantSetup: Ensureis set. See theVAPI_API_KEYskill if needed.setup-api-key
curl -X POST https://api.vapi.ai/assistant \
-H "Authorization: Bearer $VAPI_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"name": "Support Assistant",
"firstMessage": "Hello! How can I help you today?",
"model": {
"provider": "openai",
"model": "gpt-4.1",
"messages": [
{
"role": "system",
"content": "You are a friendly phone support assistant. Keep responses concise and under 30 words."
}
]
},
"voice": {
"provider": "vapi",
"voiceId": "Elliot"
},
"transcriber": {
"provider": "deepgram",
"model": "nova-3",
"language": "en"
}
}'import { VapiClient } from "@vapi-ai/server-sdk";
const vapi = new VapiClient({ token: process.env.VAPI_API_KEY! });
const assistant = await vapi.assistants.create({
name: "Support Assistant",
firstMessage: "Hello! How can I help you today?",
model: {
provider: "openai",
model: "gpt-4.1",
messages: [
{
role: "system",
content: "You are a friendly phone support assistant. Keep responses concise and under 30 words.",
},
],
},
voice: {
provider: "vapi",
voiceId: "Elliot",
},
transcriber: {
provider: "deepgram",
model: "nova-3",
language: "en",
},
});
console.log("Assistant created:", assistant.id);import requests
import os
response = requests.post(
"https://api.vapi.ai/assistant",
headers={
"Authorization": f"Bearer {os.environ['VAPI_API_KEY']}",
"Content-Type": "application/json",
},
json={
"name": "Support Assistant",
"firstMessage": "Hello! How can I help you today?",
"model": {
"provider": "openai",
"model": "gpt-4.1",
"messages": [
{
"role": "system",
"content": "You are a friendly phone support assistant. Keep responses concise and under 30 words.",
}
],
},
"voice": {"provider": "vapi", "voiceId": "Elliot"},
"transcriber": {"provider": "deepgram", "model": "nova-3", "language": "en"},
},
)
assistant = response.json()
print(f"Assistant created: {assistant['id']}")| Provider | Models | Notes |
|---|---|---|
| | Most popular, best tool calling |
| | Strong reasoning |
| | Multimodal capable |
| | Ultra-fast inference |
| | Open-source models |
| Various | Access 100+ models |
| | Web-connected |
| Various open-source | Cost-effective |
{
"model": {
"provider": "openai",
"model": "gpt-4.1",
"temperature": 0.7,
"maxTokens": 1000,
"messages": [
{
"role": "system",
"content": "Your system prompt here. Define the assistant's personality, rules, and behavior."
}
]
}
}| Provider | Popular Voices | Notes |
|---|---|---|
| | Vapi's optimized voices, lowest latency |
| Use voice IDs from ElevenLabs | High quality, many voices |
| Use voice IDs from PlayHT | Expressive voices |
| Use voice IDs from Cartesia | Fast, high quality |
| | OpenAI TTS voices |
| Azure voice names | Enterprise-grade |
| | Low latency |
| Use voice IDs from Rime | Specialized voices |
{
"voice": {
"provider": "vapi",
"voiceId": "Elliot"
}
}| Provider | Models | Notes |
|---|---|---|
| | Fastest, most accurate |
| | Google Cloud STT |
| | European provider |
| | High accuracy |
| Various | Enterprise STT |
| Default | Specialized |
{
"transcriber": {
"provider": "deepgram",
"model": "nova-3",
"language": "en",
"keywords": ["Vapi:2", "AI:1"]
}
}keywords{
"firstMessage": "Hello! Thanks for calling Acme Corp. How can I help you today?",
"firstMessageMode": "assistant-speaks-first"
}firstMessageMode"assistant-speaks-first""assistant-waits-for-user""assistant-speaks-first-with-model-generated-message"{
"backgroundSound": "office"
}"off""office""static"{
"backgroundDenoisingEnabled": true,
"backchannelingEnabled": true
}{
"hipaaEnabled": true
}{
"model": {
"provider": "openai",
"model": "gpt-4.1",
"toolIds": ["tool-id-1", "tool-id-2"],
"messages": [{"role": "system", "content": "..."}]
}
}{
"model": {
"provider": "openai",
"model": "gpt-4.1",
"tools": [
{
"type": "function",
"function": {
"name": "check_availability",
"description": "Check appointment availability for a given date",
"parameters": {
"type": "object",
"properties": {
"date": {
"type": "string",
"description": "Date in YYYY-MM-DD format"
}
},
"required": ["date"]
}
},
"server": {
"url": "https://your-server.com/api/tools"
}
}
],
"messages": [{"role": "system", "content": "..."}]
}
}{
"hooks": [
{
"on": "customer.speech.timeout",
"options": {
"timeoutSeconds": 10,
"triggerMaxCount": 3
},
"do": [
{
"type": "say",
"exact": "Are you still there?"
}
]
},
{
"on": "call.ending",
"filters": [
{
"type": "oneOf",
"key": "call.endedReason",
"oneOf": ["pipeline-error"]
}
],
"do": [
{
"type": "tool",
"tool": {
"type": "transferCall",
"destinations": [
{
"type": "number",
"number": "+1234567890"
}
]
}
}
]
}
]
}curl https://api.vapi.ai/assistant \
-H "Authorization: Bearer $VAPI_API_KEY"curl https://api.vapi.ai/assistant/{id} \
-H "Authorization: Bearer $VAPI_API_KEY"curl -X PATCH https://api.vapi.ai/assistant/{id} \
-H "Authorization: Bearer $VAPI_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"firstMessage": "Updated greeting!"
}'curl -X DELETE https://api.vapi.ai/assistant/{id} \
-H "Authorization: Bearer $VAPI_API_KEY"{
"name": "Customer Support",
"firstMessage": "Thank you for calling! How can I assist you today?",
"model": {
"provider": "openai",
"model": "gpt-4.1",
"messages": [
{
"role": "system",
"content": "You are a helpful customer support agent for Acme Corp. Be empathetic, concise, and solution-oriented. If you cannot resolve an issue, offer to transfer to a human agent. Keep responses under 30 words."
}
]
},
"voice": { "provider": "vapi", "voiceId": "Lily" },
"transcriber": { "provider": "deepgram", "model": "nova-3", "language": "en" },
"backchannelingEnabled": true
}{
"name": "Appointment Scheduler",
"firstMessage": "Hi there! I can help you schedule an appointment. What date works best for you?",
"model": {
"provider": "openai",
"model": "gpt-4.1",
"messages": [
{
"role": "system",
"content": "You are an appointment scheduling assistant. Collect the customer's preferred date, time, and service type. Confirm details before booking. Be friendly and efficient."
}
],
"tools": [
{
"type": "function",
"function": {
"name": "book_appointment",
"description": "Book an appointment for the given date, time, and service",
"parameters": {
"type": "object",
"properties": {
"date": { "type": "string", "description": "YYYY-MM-DD" },
"time": { "type": "string", "description": "HH:MM in 24h format" },
"service": { "type": "string", "description": "Type of service" },
"name": { "type": "string", "description": "Customer name" }
},
"required": ["date", "time", "service", "name"]
}
},
"server": { "url": "https://your-server.com/api/book" }
}
]
},
"voice": { "provider": "vapi", "voiceId": "Paola" },
"transcriber": { "provider": "deepgram", "model": "nova-3", "language": "en" }
}{
"name": "Multilingual Support",
"firstMessage": "Hello! How can I help you? / Hola! Como puedo ayudarte?",
"model": {
"provider": "openai",
"model": "gpt-4.1",
"messages": [
{
"role": "system",
"content": "You are a multilingual support assistant. Detect the caller's language and respond in the same language. You support English and Spanish."
}
]
},
"voice": { "provider": "vapi", "voiceId": "Paola" },
"transcriber": { "provider": "deepgram", "model": "nova-3", "language": "multi" }
}vapi-docssearchDocs.mcp.json.cursor/mcp.json.vscode/mcp.jsonclaude mcp add vapi-docs -- npx -y mcp-remote https://docs.vapi.ai/_mcp/server