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SAP BTP Intelligent Situation Automation

SAP BTP Intelligent Situation Automation

Related Skills

相关技能

  • sap-btp-cloud-platform: Use for subaccount, subscription, and role collection context
  • sap-btp-integration-suite: Use for Event Mesh and integration alternatives during migration planning
  • sap-btp-cloud-transport-management: Use if archived ISA-related artifacts must be moved across landscapes
  • sap-btp-best-practices: Use for decommissioning governance and operational planning
  • sap-btp-cloud-platform: 用于子账户、订阅及角色集合相关场景
  • sap-btp-integration-suite: 迁移规划期间，用于Event Mesh及集成替代方案
  • sap-btp-cloud-transport-management: 若需跨环境迁移归档的ISA相关工件时使用
  • sap-btp-best-practices: 用于停用治理及运营规划

⚠️ DEPRECATION NOTICE

⚠️ 停用通知

Service Status: ARCHIVED / DEPRECATED as of September 24, 2025
SAP BTP Intelligent Situation Automation service was deprecated on September 24, 2025. Its 6-month end-of-service window reached March 24, 2026; remaining access may exist only where contract commitments still apply.
Immediate Action Required:
  • Unsubscribe from the Intelligent Situation Automation service
  • Export any required data before access is removed
  • Contact component CA-SIT-ATM for questions or concerns
服务状态：已于2025年9月24日归档/停用
SAP BTP Intelligent Situation Automation服务已于2025年9月24日停用，其6个月的服务终止窗口期截至2026年3月24日；仅在仍有合同承诺的情况下可能保留剩余访问权限。
需立即执行的操作：
  • 退订Intelligent Situation Automation服务
  • 在访问权限移除前导出所有所需数据
  • 如有疑问或问题，请联系组件CA-SIT-ATM

Overview (For Reference)

概述（仅供参考）

SAP Intelligent Situation Automation was a BTP service that enabled automatic handling of business situations from SAP S/4HANA and SAP S/4HANA Cloud systems. It leveraged SAP Event Mesh for real-time event communication and allowed organizations to define automated actions for resolving situations.
Documentation Source: https://github.com/SAP-docs/btp-intelligent-situation-automation
Last Verified: 2025-11-27 (metadata). Re-verify archived-service details before advancing this date.
SAP Intelligent Situation Automation是一项BTP服务，支持自动处理来自SAP S/4HANA和SAP S/4HANA Cloud系统的业务场景。它借助SAP Event Mesh实现实时事件通信，允许企业定义自动动作以解决场景问题。
文档来源：https://github.com/SAP-docs/btp-intelligent-situation-automation
最后验证时间：2025-11-27（元数据）。在更新此日期前，请重新验证归档服务的详细信息。

Table of Contents

目录

When to Use This Skill

何时使用本技能

⚠️ SERVICE DEPRECATED - Use only for:
  • Unsubscribing from Intelligent Situation Automation service
  • Exporting data before access is removed
  • Understanding legacy configurations for documentation purposes
  • Migration planning to alternative solutions
Do NOT use this skill for:
  • New subscriptions to the service (not available)
  • Setting up new automation rules (service deprecated)
  • Production deployments (service will be discontinued)
⚠️ 服务已停用 - 仅用于以下场景：
  • 退订Intelligent Situation Automation服务
  • 在访问权限移除前导出数据
  • 为文档记录目的了解遗留配置
  • 替代方案的迁移规划
请勿将本技能用于：
  • 服务新订阅（已不再提供）
  • 设置新的自动化规则（服务已停用）
  • 生产部署（服务将停止提供）

Migration Information

迁移信息

SAP is working towards a GenAI-based capability in the Situation Handling Extended framework. Updates will be provided when available for consumption. For more information, see the SAP community announcement about the deprecation.
SAP正致力于在Situation Handling Extended框架中开发基于生成式AI的功能。待功能可用后将提供更新。如需更多信息，请查看SAP社区关于此次停用的公告。

Quick Decision Tree

快速决策树

What Task?

需执行什么任务？

Data Export & Unsubscription (DEPRECATED SERVICE)
├─ Export data → references/operations.md#data-export
└─ Unsubscribe → DEPRECATION NOTICE section

Legacy Documentation (For Reference Only)
├─ Understanding existing setup → references/setup-guide.md
├─ API configurations → references/onboarding.md
├─ Role assignments → references/security-roles.md
├─ Automation rules → references/operations.md
└─ Error troubleshooting → references/troubleshooting.md

Migration Planning
├─ Review Situation Handling Extended framework
├─ Contact SAP for migration options
└─ Support component: CA-SIT-ATM
数据导出与退订（已停用服务）
├─ 导出数据 → references/operations.md#data-export
└─ 退订 → 停用通知部分

遗留文档（仅供参考）
├─ 了解现有配置 → references/setup-guide.md
├─ API配置 → references/onboarding.md
├─ 角色分配 → references/security-roles.md
├─ 自动化规则 → references/operations.md
└─ 故障排查 → references/troubleshooting.md

迁移规划
├─ 查看Situation Handling Extended框架
├─ 联系SAP获取迁移方案
└─ 支持组件：CA-SIT-ATM

Supported Systems

支持的系统

SystemVersionNotes
SAP S/4HANA CloudCurrentFull support
SAP S/4HANA2021 FPS0+On-premise, requires Cloud Connector
系统版本说明
SAP S/4HANA Cloud当前版本完全支持
SAP S/4HANA2021 FPS0+本地部署，需Cloud Connector

Region & Infrastructure

区域与基础设施

SettingValue
RegionEurope (Frankfurt)
Technical IDcf-eu10
ProviderAWS
EnvironmentSAP BTP Cloud Foundry
设置值
区域欧洲（法兰克福）
技术IDcf-eu10
提供商AWS
环境SAP BTP Cloud Foundry

Core Components

核心组件

Required Services

必需服务

ServicePurpose
Intelligent Situation AutomationMain application (standard plan)
SAP Event MeshEvent communication between S/4HANA and BTP
Cloud ConnectorOn-premise S/4HANA connectivity (optional)
服务用途
Intelligent Situation Automation主应用（标准计划）
SAP Event MeshS/4HANA与BTP之间的事件通信
Cloud Connector本地S/4HANA连接（可选）

Communication Scenarios (SAP S/4HANA Cloud)

通信场景（SAP S/4HANA Cloud）

ScenarioCodePurpose
Business Situation IntegrationSAP_COM_0345Situation API access
Business Situation Master Data IntegrationSAP_COM_0376Situation type data
Enterprise Event EnablementSAP_COM_0092Event channel setup
Purchase Requisition IntegrationSAP_COM_0102Contract ready action
Physical Inventory Document IntegrationSAP_COM_0107Inventory monitoring action
场景代码用途
业务场景集成SAP_COM_0345场景API访问
业务场景主数据集成SAP_COM_0376场景类型数据
企业事件启用SAP_COM_0092事件通道设置
采购申请集成SAP_COM_0102合同就绪动作
实物库存文档集成SAP_COM_0107库存监控动作

APIs (SAP S/4HANA On-Premise)

API（SAP S/4HANA本地部署）

APIPurpose
Business Situation - ReadRead situation data
Business Situation Type - ReadRead situation type data
Purchase Requisition Integration APIContract ready action
Physical Inventory Document Integration APIInventory monitoring action
API用途
Business Situation - Read读取场景数据
Business Situation Type - Read读取场景类型数据
Purchase Requisition Integration API合同就绪动作
Physical Inventory Document Integration API库存监控动作

Role Templates

角色模板

RoleTypeAccess
SituationAutomationKeyUserKey UserFull application access
SituationAutomationAdminUserAdminSystem onboarding only
RuleRepositorySuperUserRulesBusiness rule authoring
角色类型权限
SituationAutomationKeyUser关键用户完整应用访问权限
SituationAutomationAdminUser管理员仅系统接入权限
RuleRepositorySuperUser规则用户业务规则编写权限

Key User Tiles

关键用户磁贴

Key users with SituationAutomationKeyUser role can access:
  1. Manage Situation Actions - Create custom actions
  2. Manage Situation Automation - Configure automation rules
  3. Situation Dashboard - View situation overview
  4. Analyze Situations - Analyze resolution flows
  5. Delete Data Context - Manage data retention
  6. Explore Related Situations - View situation relationships
拥有SituationAutomationKeyUser角色的关键用户可访问：
  1. 管理场景动作 - 创建自定义动作
  2. 管理场景自动化 - 配置自动化规则
  3. 场景仪表盘 - 查看场景概览
  4. 分析场景 - 分析解决流程
  5. 删除数据上下文 - 管理数据保留
  6. 探索相关场景 - 查看场景关联关系

Event Mesh Configuration

Event Mesh配置

Topic Space

主题空间

saas/isa/cons
saas/isa/cons

Outbound Event Topics

出站事件主题

sap/s4/beh/businesssituation/v1/BusinessSituation/*
sap/s4/beh/businesssituationtype/v1/BusinessSituationType/*
sap/s4/beh/businesssituation/v1/BusinessSituation/*
sap/s4/beh/businesssituationtype/v1/BusinessSituationType/*

Topic Rules (Service Instance)

主题规则（服务实例）

json
{
  "topicRules": {
    "publishFilter": [],
    "subscribeFilter": ["saas/isa/cons/*"]
  }
}
json
{
  "topicRules": {
    "publishFilter": [],
    "subscribeFilter": ["saas/isa/cons/*"]
  }
}

Destination Configuration

目标配置

Key Constraints

关键约束

  1. Single System Per Subaccount: One subaccount connects to one S/4HANA system only
  2. Base URL Only: Destination URL must contain only the base system URL (no paths)
  3. Same System Destinations: All destinations in a subaccount must point to the same system
  1. 每个子账户对应单个系统：一个子账户仅可连接一个S/4HANA系统
  2. 仅使用基础URL：目标URL必须仅包含系统基础URL（无路径）
  3. 统一系统目标：一个子账户内的所有目标必须指向同一系统

Changing Connected System

更换连接系统

To connect to a different S/4HANA system:
  • Option A: Create a separate subaccount
  • Option B: Unsubscribe and resubscribe with new destination
如需连接至其他S/4HANA系统：
  • 方案A：创建独立子账户
  • 方案B：退订后重新订阅并配置新目标

Onboarding Workflow

接入工作流

Prerequisites

前提条件

  1. Administrator role assigned
  2. Event Mesh enabled in subaccount
  3. Destination configured to S/4HANA system
  4. Communication arrangements created (Cloud) or APIs exposed (On-premise)
  1. 已分配管理员角色
  2. 子账户中已启用Event Mesh
  3. 已配置指向S/4HANA系统的目标
  4. 已创建通信安排（云环境）或暴露API（本地部署）

Steps

步骤

  1. Expose Situation Handling APIs (in S/4HANA)
  2. Configure Destinations (in BTP Cockpit)
  3. Set Up Event Mesh Communication (Event channel + topic bindings)
  4. Onboard System (using Onboard System app)
  1. 暴露场景处理API（在S/4HANA中）
  2. 配置目标（在BTP控制台中）
  3. 设置Event Mesh通信（事件通道 + 主题绑定）
  4. 接入系统（使用Onboard System应用）

Onboard System App Process

Onboard System应用流程

  1. Launch Onboard System application
  2. Click Add
  3. Select destination from list
  4. Click Check Connection to verify
  5. Enter system name and description
  6. Click Create
  7. Wait for status: Pending → Successful
Troubleshooting: If onboarding fails, hover over info icon for details. Use Retry after fixing issues.
  1. 启动Onboard System应用
  2. 点击添加
  3. 从列表中选择目标
  4. 点击检查连接进行验证
  5. 输入系统名称及描述
  6. 点击创建
  7. 等待状态从待处理变为成功
故障排查：如接入失败，悬停在信息图标上查看详情。修复问题后使用重试功能。

Automatic Situation Resolution

自动场景解决

Supported Situation Templates

支持的场景模板

TemplateCodeRequired Scenario
Contract is Ready as Source of SupplyPROC_CONTRACTREADYTOUSE_V3SAP_COM_0102
Physical Inventory MonitoringMAN_PHYSICAL_INVENTORY_MONITORSAP_COM_0107
模板代码必需场景
合同可用作供应来源PROC_CONTRACTREADYTOUSE_V3SAP_COM_0102
实物库存监控MAN_PHYSICAL_INVENTORY_MONITORSAP_COM_0107

Custom Actions

自定义动作

Use the Manage Situation Actions application to create custom actions beyond standard SAP actions.
使用管理场景动作应用创建超出SAP标准动作的自定义动作。

Data Export

数据导出

Export all stored data using the endpoint:
https://<subdomain>.<region>.intelligent-situation-automation.cloud.sap/exportdata
使用以下端点导出所有存储数据：
https://<subdomain>.<region>.intelligent-situation-automation.cloud.sap/exportdata

Audit Logging

审计日志

Intelligent Situation Automation uses the Audit Log service to track:
  • Changes to automation configurations
  • System onboarding events
View logs via the Audit Log Viewer in Cloud Foundry.
Intelligent Situation Automation使用Audit Log服务跟踪：
  • 自动化配置变更
  • 系统接入事件
可通过Cloud Foundry中的Audit Log Viewer查看日志。

Unsubscription Instructions

退订说明

Prerequisites

前提条件

  • Administrator role for the subaccount
  • Data export completed (if needed)
  • 拥有子账户的管理员角色
  • 已完成数据导出（如有需要）

Steps to Unsubscribe

退订步骤

  1. Open your global account in the SAP BTP cockpit
  2. Navigate to your subaccount
  3. In the navigation area, choose Services > Instances and Subscriptions
  4. Find Intelligent Situation Automation in the subscription list
  5. Select the three dots at the end of the subscription row
  6. From the menu, select Delete
  7. Confirm deletion - all application data will be removed
  1. 在SAP BTP控制台中打开全局账户
  2. 导航至目标子账户
  3. 在导航区域选择服务 > 实例与订阅
  4. 在订阅列表中找到Intelligent Situation Automation
  5. 点击订阅行末尾的三个点
  6. 从菜单中选择删除
  7. 确认删除 - 所有应用数据将被移除

Support

支持

For any questions or concerns about the deprecation:
  • Component: CA-SIT-ATM
  • Create an incident via SAP for Me
如有关于停用的疑问或问题：
  • 组件：CA-SIT-ATM
  • 通过SAP for Me创建事件工单

Common Issues (Legacy)

常见问题（遗留）

IssueCauseSolution
Server error on app accessMissing role assignmentAssign required role collections
No Action AppliedRule conditions don't matchRevise rule and reactivate
No Automation Configuration FoundNo automation exists for situation typeCreate automation in Manage Situation Automation
问题原因解决方案
应用访问时出现服务器错误缺少角色分配分配所需的角色集合
未执行任何动作规则条件不匹配修改规则并重新激活
未找到自动化配置该场景类型无自动化规则在管理场景自动化中创建自动化规则

Reference Files

参考文件

Detailed Guides Available

可用详细指南

  1. references/setup-guide.md - Prerequisites, subscription, Event Mesh, network requirements
  2. references/onboarding.md - API exposure, destinations, event communication, system onboarding
  3. references/security-roles.md - Role templates, collections, user assignment
  4. references/operations.md - Automatic resolution, data export, logging
  5. references/troubleshooting.md - Error handling, support component
  6. references/external-links.md - All SAP documentation links with document IDs
  1. references/setup-guide.md - 前提条件、订阅、Event Mesh、网络要求
  2. references/onboarding.md - API暴露、目标配置、事件通信、系统接入
  3. references/security-roles.md - 角色模板、集合、用户分配
  4. references/operations.md - 自动解决、数据导出、日志记录
  5. references/troubleshooting.md - 错误处理、支持组件
  6. references/external-links.md - 所有SAP文档链接及文档ID

Best Practices

最佳实践

Setup

设置

  • ✅ Enable Event Mesh before subscribing to ISA
  • ✅ Create Event Mesh instance in same subaccount as ISA subscription
  • ✅ Use Europe (Frankfurt) region with cf-eu10
  • ✅ 在订阅ISA之前启用Event Mesh
  • ✅ 在与ISA订阅同一子账户中创建Event Mesh实例
  • ✅ 使用欧洲（法兰克福）区域及cf-eu10

Destinations

目标配置

  • ✅ Use only base URL (no additional paths)
  • ✅ One S/4HANA system per subaccount
  • ❌ Don't mix destinations to different S/4HANA systems
  • ✅ 仅使用基础URL（无额外路径）
  • ✅ 每个子账户对应一个S/4HANA系统
  • ❌ 请勿混合指向不同S/4HANA系统的目标

Communication

通信

  • ✅ Set topic space to 
    saas/isa/cons
  • ✅ Bind both BusinessSituation and BusinessSituationType topics
  • ✅ Use SAP_COM_0092 for cloud event channels
  • ✅ 将主题空间设置为
    saas/isa/cons
  • ✅ 绑定BusinessSituation和BusinessSituationType两个主题
  • ✅ 对云事件通道使用SAP_COM_0092

User Management

用户管理

  • ✅ Assign SituationAutomationAdminUser for onboarding tasks
  • ✅ Assign SituationAutomationKeyUser for daily operations
  • ✅ Add RuleRepositorySuperUser for rule authoring
  • ✅ 为接入任务分配SituationAutomationAdminUser角色
  • ✅ 为日常操作分配SituationAutomationKeyUser角色
  • ✅ 为规则编写分配RuleRepositorySuperUser角色

External Resources

外部资源

SAP Documentation

SAP文档

Source Repository

源码仓库

Support

支持

  • Component: CA-SIT-ATM
  • SAP for Me: Incident creation
  • 组件：CA-SIT-ATM
  • SAP for Me：事件工单创建

Updates and Maintenance

更新与维护

⚠️ SERVICE DEPRECATED: No further updates expected as the service is deprecated.
Documentation Source:
Final Verification: 2025-11-27
Maintenance Status: ARCHIVE ONLY - Skill maintained for historical reference and unsubscription guidance.
⚠️ 服务已停用：预计不会再有进一步更新，因服务已停用。
文档来源：
最终验证时间：2025-11-27
维护状态：仅归档 - 本技能仅作为历史参考及退订指导进行维护。

Bundled Resources

捆绑资源

Reference Documentation

参考文档

  • references/setup-guide.md
    - Complete setup and configuration guide
  • references/onboarding.md
    - System onboarding and configuration
  • references/security-roles.md
    - Role templates and permissions
  • references/operations.md
    - Operations and monitoring guide
  • references/external-links.md
    - External documentation and SAP notes
  • references/troubleshooting.md
    - Common issues and resolution
Skill Version: 2.4.1 Status: ARCHIVED / DEPRECATED Last Updated: 2026-05-31 License: GPL-3.0 Maintainer: Eduard Jiglau | hello@sap-ai-skills.com | sap-ai-skills.com | https://github.com/secondsky/sap-skills
Version History:
  • v1.1.0 (2025-11-27): Added deprecation notice and unsubscription instructions
  • v1.0.0 (2025-11-22): Initial release for active service
  • references/setup-guide.md
    - 完整设置与配置指南
  • references/onboarding.md
    - 系统接入与配置
  • references/security-roles.md
    - 角色模板与权限
  • references/operations.md
    - 操作与监控指南
  • references/external-links.md
    - 外部文档与SAP说明
  • references/troubleshooting.md
    - 常见问题与解决方案
技能版本：2.4.1 状态：归档/停用 最后更新时间：2026-05-31 许可证：GPL-3.0 维护者：Eduard Jiglau | hello@sap-ai-skills.com | sap-ai-skills.com | https://github.com/secondsky/sap-skills
版本历史:
  • v1.1.0 (2025-11-27)：添加停用通知及退订说明
  • v1.0.0 (2025-11-22)：服务活跃期间的初始版本