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negotiation-voss-tactical-empathy

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English
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Translation

Chinese

Tactical Empathy Negotiation

战术同理心谈判

Use $ARGUMENTS as initial context.
使用$ARGUMENTS作为初始上下文。

When to use this skill

何时使用该技能

  • Salary, vendor, procurement, partnership, or renewal negotiation.
  • Conversations with conflict risk or stalled progress.
  • Scenarios requiring structured concessions and fallback strategy.
  • Any negotiation where emotional dynamics influence outcome.
  • 薪资、供应商、采购、合作关系或续约谈判。
  • 存在冲突风险或进展停滞的对话。
  • 需要结构化让步和备选策略的场景。
  • 任何受情绪动态影响结果的谈判。

Required inputs

所需输入信息

  • Target outcome, minimum acceptable, and walk-away position.
  • Counterparty map (decision makers, incentives, constraints).
  • Timeline, pressure points, and fallback options.
  • 目标结果、可接受最低值和底线立场。
  • 对手画像（决策者、激励因素、约束条件）。
  • 时间线、压力点和备选方案。

Workflow

工作流程

  1. Define strategy layer: objective, BATNA, ZOPA estimate, and guardrails.
  2. Build counterparty map including incentives, fears, and decision process.
  3. Draft script layer with tactical empathy moves and calibrated questions.
  4. Design conditional concession ladder with trade rules.
  5. Run pre-mortem for breakdown scenarios and recovery paths.
  6. Prepare follow-up close plan with written confirmation steps.
  1. 定义策略层：目标、BATNA、ZOPA估算值和护栏规则。
  2. 构建对手画像，包括其激励因素、顾虑和决策流程。
  3. 起草脚本层，融入战术同理心举措和校准问题。
  4. 设计带有交易规则的有条件让步阶梯。
  5. 针对谈判破裂场景进行事前分析，并制定恢复路径。
  6. 准备后续收尾计划，包含书面确认步骤。

Ask-first questions

前置问题

Ask up to 3 questions before drafting:
  1. What is your walk-away point and best alternative (BATNA)?
  2. Who actually approves the final agreement?
  3. Which non-price variables can be traded (scope, timing, terms)?
在起草前最多询问3个问题：
  1. 你的底线立场和最佳备选方案（BATNA）是什么？
  2. 谁最终批准协议？
  3. 哪些非价格变量可以作为交换（范围、时间、条款）？

Assumption policy

假设原则

  • If ZOPA is uncertain, present conservative and optimistic ranges.
  • Separate assumptions about facts from assumptions about behavior.
  • Never fabricate leverage or commitments.
  • 若ZOPA不确定，提供保守和乐观两种范围。
  • 将事实假设与行为假设分开。
  • 绝不虚构筹码或承诺。

Output contract

输出文档结构

Always produce these sections in order:
  1. Context
  2. Decision or Recommendation
  3. Analysis
  4. Risks
  5. Next Actions
  6. Assumptions
始终按以下顺序生成内容：
  1. 背景信息
  2. 决策或建议
  3. 分析过程
  4. 风险提示
  5. 后续行动
  6. 假设条件

Guardrails

护栏规则

  • Keep strategy and script explicitly separated.
  • No manipulative or deceptive tactics.
  • Concessions must be conditional and reciprocal.
  • Do not recommend agreement below walk-away threshold.
  • 明确区分策略与脚本。
  • 不得使用操纵或欺骗性手段。
  • 让步必须是有条件且对等的。
  • 不得建议接受低于底线立场的协议。

Resources

参考资源

  • references/voss-tactics.md
    - Tactics and script patterns.
  • references/negotiation-checklist.md
    - Preparation and execution controls.
  • templates/negotiation-plan.md
    - Decision-ready negotiation template.
  • examples/negotiation-voss-example.md
    - Golden example with limited information.
  • references/voss-tactics.md
    - 谈判技巧与脚本模板
  • references/negotiation-checklist.md
    - 准备与执行核对清单
  • templates/negotiation-plan.md
    - 可直接用于决策的谈判计划模板
  • examples/negotiation-voss-example.md
    - 信息有限场景下的优秀示例

Keywords

关键词

negotiation, tactical empathy, Voss, BATNA, ZOPA, concessions, calibrated questions, close
谈判、战术同理心、Voss、BATNA、ZOPA、让步、校准问题、收尾