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Scribbl Platform Help

Scribbl平台帮助

Step 1 — Gather context

步骤1 — 收集上下文

If 
references/learnings.md
exists, read it first for accumulated platform knowledge.
Ask the user:
  1. What do you need help with?
    • A) Setting up Scribbl (Chrome extension install, recording, transcription)
    • B) Team features (shared library, collections, admin controls)
    • C) AI features (summaries, action items, AI Copilot chat)
    • D) Integrations (Slack, Google Drive, CRM on Team plan)
    • E) Plan selection (Free vs Pro vs Team) or comparing to alternatives
    • F) Troubleshooting (recording not starting, transcription issues)
  2. Which meeting platform?
    • A) Google Meet (fully supported)
    • B) Zoom (coming soon)
    • C) Microsoft Teams (coming soon)
  3. Team size?
    • A) Solo / individual
    • B) Small team (2-5)
    • C) Larger team (6+, needs Team plan)
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
如果存在
references/learnings.md
，请先阅读以获取累积的平台知识。
向用户询问：
  1. 您需要哪方面的帮助？
    • A) 设置Scribbl（Chrome扩展安装、录制、转录）
    • B) 团队功能（共享库、集合、管理员控制）
    • C) AI功能（总结、行动项、AI Copilot聊天）
    • D) 集成（Slack、Google Drive、Team版的CRM集成）
    • E) 方案选择（免费版 vs Pro版 vs Team版）或与竞品对比
    • F) 故障排查（录制无法启动、转录问题）
  2. 使用的会议平台是？
    • A) Google Meet（完全支持）
    • B) Zoom（即将支持）
    • C) Microsoft Teams（即将支持）
  3. 团队规模？
    • A) 个人/独立用户
    • B) 小型团队（2-5人）
    • C) 大型团队（6人及以上，需Team版）
跳过规则：如果用户的提示已包含足够上下文，直接跳至步骤2。

Step 2 — Route or answer directly

步骤2 — 转接或直接解答

If the question is about...Route to...
Comparing note-takers across platforms
/sales-note-taker [question]
Reviewing a specific sales call
/sales-call-review [question]
Sales coaching program design
/sales-coaching [question]
General CRM/tool integration patterns
/sales-integration [question]
If the question is Scribbl-specific, continue to Step 3.
如果问题关于...转接至...
跨平台对比笔记工具
/sales-note-taker [问题]
复盘特定销售通话
/sales-call-review [问题]
销售指导方案设计
/sales-coaching [问题]
通用CRM/工具集成模式
/sales-integration [问题]
如果问题是Scribbl专属的，继续步骤3。

Step 3 — Scribbl platform reference

步骤3 — Scribbl平台参考资料

Read 
references/platform-guide.md
 for the full platform reference — features, pricing, integrations, workflows, limitations.
Answer the user's question using only the relevant section. Don't dump the full reference.
**阅读
references/platform-guide.md
**获取完整平台参考——功能、定价、集成、工作流程、限制。
仅使用相关部分解答用户问题，不要直接输出完整参考内容。

Step 4 — Actionable guidance

步骤4 — 可落地指导

You no longer need the platform guide — focus on the user's specific situation.
  • Quick start: Install Chrome extension → join Google Meet → Scribbl records silently → AI notes appear in new tab after call
  • Team workflow: Upgrade to Team plan → set up shared library → configure auto-sharing rules → connect Slack/Google Drive/CRM
  • Plan decision: Free (15 meetings/mo, 2-month video) → Pro ($13/mo annual, unlimited meetings, 1-year video, AI Chat) → Team (custom, CRM integrations, unlimited team size, Zoom/Teams support)
If you discover a gotcha, workaround, or tip not covered in 
references/learnings.md
, append it there.
此时无需再查看平台指南——聚焦用户的具体场景。
  • 快速入门：安装Chrome扩展 → 加入Google Meet → Scribbl静默录制 → 通话结束后AI笔记将在新标签页显示
  • 团队工作流程：升级至Team版 → 设置共享库 → 配置自动共享规则 → 连接Slack/Google Drive/CRM
  • 方案选择：免费版（每月15次会议，视频保留2个月）→ Pro版（年付每月13美元，无限会议，视频保留1年，AI聊天）→ Team版（定制化，CRM集成，团队规模无限制，支持Zoom/Teams）
如果发现
references/learnings.md
未覆盖的注意事项、解决方案或技巧，请添加至该文档。

Gotchas

注意事项

Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
  • Google Meet only (currently) — Zoom and Teams support is listed as "coming soon" but no public timeline. If you need multi-platform support today, look at Tactiq, Fathom, or Fireflies.
  • Chrome browser required — Scribbl is a Chrome extension, not a desktop app or bot. Users on Firefox, Safari, or Arc won't be able to use it.
  • Pro plan caps teams at 5 members — teams of 6+ must contact sales for the Team plan with custom pricing.
  • Free tier video expires after 2 months — transcripts and AI notes persist, but video recordings are deleted. Pro extends to 1 year.
  • No public API — no REST endpoints, no webhooks, no MCP. Custom integrations are not possible. CRM integration is Team-plan-only and details are vague.
  • HubSpot confirmed, others unclear — the Team plan has HubSpot two-way sync (summaries, sentiment, upsell signals to contacts/deals). Salesforce and other CRMs are not confirmed — check with sales.
  • AI Copilot requires Pro — the GPT-4-powered chat with meeting content is unlimited on Pro but not available on Free.
基于研究的最佳实践——请仔细查看，尤其是关于方案专属功能和可能过时的集成注意事项。
  • 目前仅支持Google Meet——Zoom和Teams的支持标注为“即将上线”但无公开时间表。如果当前需要多平台支持，可考虑Tactiq、Fathom或Fireflies。
  • 需使用Chrome浏览器——Scribbl是Chrome扩展，而非桌面应用或机器人。使用Firefox、Safari或Arc的用户无法使用。
  • Pro版团队成员上限为5人——6人及以上团队需联系销售获取定制定价的Team版。
  • 免费版视频2个月后过期——转录文本和AI笔记会保留，但视频录制将被删除。Pro版可延长至1年。
  • 无公开API——无REST端点、无webhook、无MCP。无法进行自定义集成。CRM集成仅Team版可用，且细节模糊。
  • 确认支持HubSpot，其他CRM尚不明确——Team版支持HubSpot双向同步（总结、情感分析、向上销售信号同步至联系人/交易）。Salesforce及其他CRM未确认支持——请咨询销售。
  • AI Copilot需Pro版——基于GPT-4的会议内容聊天功能在Pro版无限制使用，但免费版不可用。

Related skills

相关技能

  • /sales-note-taker
    — Compare AI note-takers across platforms, choose the right one for your team, or wire transcripts into CRM. Install: 
    npx skills add sales-skills/sales --skill sales-note-taker -a claude-code
  • /sales-tactiq
    — Tactiq platform help — closest competitor (also a bot-free Chrome extension for Google Meet). Install: 
    npx skills add sales-skills/sales --skill sales-tactiq -a claude-code
  • /sales-granola
    — Granola platform help — another bot-free AI notepad alternative. Install: 
    npx skills add sales-skills/sales --skill sales-granola -a claude-code
  • /sales-integration
    — Connect tools to CRM, data warehouse, or other tools via Zapier or webhooks. Install: 
    npx skills add sales-skills/sales --skill sales-integration -a claude-code
  • /sales-do
    — Not sure which skill to use? The router matches any sales objective to the right skill. Install: 
    npx skills add sales-skills/sales --skill sales-do -a claude-code
  • /sales-note-taker
    ——跨平台对比AI笔记工具，为团队选择合适工具，或将转录文本接入CRM。安装命令：
    npx skills add sales-skills/sales --skill sales-note-taker -a claude-code
  • /sales-tactiq
    ——Tactiq平台帮助——最接近的竞品（同样是无机器人的Google Meet Chrome扩展）。安装命令：
    npx skills add sales-skills/sales --skill sales-tactiq -a claude-code
  • /sales-granola
    ——Granola平台帮助——另一款无机器人AI记事本竞品。安装命令：
    npx skills add sales-skills/sales --skill sales-granola -a claude-code
  • /sales-integration
    ——通过Zapier或webhook将工具连接至CRM、数据仓库或其他工具。安装命令：
    npx skills add sales-skills/sales --skill sales-integration -a claude-code
  • /sales-do
    ——不确定使用哪个技能？该路由工具可将任何销售目标匹配至合适技能。安装命令：
    npx skills add sales-skills/sales --skill sales-do -a claude-code

Examples

示例

User: "I just installed Scribbl but it didn't record my last Google Meet call — nothing showed up after the meeting" Skill does: Walks through troubleshooting — check Chrome extension is enabled, verify Scribbl icon is visible in browser toolbar, confirm microphone permissions, check if the 15 free meeting credit limit was hit, verify the call was on Google Meet (not Zoom/Teams).
User: "My team of 8 people wants to use Scribbl but the Pro plan only allows 5 — what are our options?" Skill does: Explains Team plan is required for 6+ members, contact sales for custom pricing, notes that Team plan also unlocks CRM integrations and Zoom/Teams support. Suggests Fathom or Fireflies as alternatives if Team pricing is too high.
User: "I want to automatically push Scribbl meeting notes into our HubSpot CRM — how do I set that up?" Skill does: Explains CRM integration is Team-plan-only with custom pricing, CRM details are vague — recommends confirming HubSpot support with Scribbl sales. Suggests manual Google Docs → Zapier → HubSpot as a workaround on Pro. Points to 
/sales-integration
for general patterns.
用户：“我刚安装了Scribbl，但它没有录制我上次的Google Meet通话——会议结束后什么都没显示” 技能处理：引导故障排查——检查Chrome扩展是否启用，确认Scribbl图标在浏览器工具栏可见，验证麦克风权限，检查是否已用完15次免费会议额度，确认通话是在Google Meet上（而非暂不支持的Zoom/Teams）。
用户：“我的团队有8人想使用Scribbl，但Pro版只允许5人——我们有什么选择？” 技能处理：说明6人及以上团队需使用Team版，联系销售获取定制定价，同时提到Team版还解锁CRM集成和Zoom/Teams支持。如果Team版定价过高，建议考虑Fathom或Fireflies作为替代。
用户：“我想自动将Scribbl会议笔记推送至我们的HubSpot CRM——该如何设置？” 技能处理：说明CRM集成仅Team版可用且为定制定价，CRM细节模糊——建议向Scribbl销售确认HubSpot支持情况。建议在Pro版上使用手动Google Docs → Zapier → HubSpot作为替代方案。指向
/sales-integration
获取通用集成模式。

Troubleshooting

故障排查

Chrome extension not recording meetings

Chrome扩展无法录制会议

Symptom: Scribbl icon shows in toolbar but no recording happens during Google Meet calls. Fix: Check that microphone permission is granted to the extension (right-click Scribbl icon → Manage Extension → Site access). Verify you're on a Google Meet call (not Zoom/Teams which aren't supported yet). Try disabling other meeting extensions that may conflict (Tactiq, Otter, etc.). Clear Chrome cache and restart the browser. If the 15-meeting free limit is reached, upgrade to Pro.
症状：Scribbl图标显示在工具栏，但Google Meet通话期间未进行录制。 解决方法：检查是否已授予扩展麦克风权限（右键点击Scribbl图标 → 管理扩展 → 网站访问权限）。确认您正在Google Meet通话中（而非暂不支持的Zoom/Teams）。尝试禁用可能冲突的其他会议扩展（如Tactiq、Otter等）。清除Chrome缓存并重启浏览器。如果已用完15次免费会议额度，升级至Pro版。

AI summary or action items missing after call

通话结束后AI总结或行动项缺失

Symptom: Recording appears in library but AI-generated notes are blank or incomplete. Fix: AI processing happens server-side after the call ends — wait 2-5 minutes. Very short calls (<2 minutes) may not generate meaningful summaries. Check your internet connection during the call — if it dropped, the recording may be incomplete. If the issue persists, re-open the meeting page and refresh.
症状：录制内容出现在库中，但AI生成的笔记为空或不完整。 解决方法：AI处理在通话结束后于服务器端进行——请等待2-5分钟。极短通话（<2分钟）可能无法生成有意义的总结。检查通话期间的网络连接——如果网络中断，录制内容可能不完整。如果问题持续，重新打开会议页面并刷新。

Team members can't see shared meetings

团队成员无法看到共享的会议内容

Symptom: Meetings shared to the team library don't appear for other members. Fix: Verify all team members are on the same Scribbl workspace (not separate individual accounts). Check sharing settings — meetings default to private unless explicitly shared. On Free/Pro, team size is capped at 5 — members 6+ need the Team plan. Admin must invite members through the Scribbl dashboard.
症状：共享至团队库的会议内容未在其他成员处显示。 解决方法：确认所有团队成员都在同一个Scribbl工作区（而非独立的个人账户）。检查共享设置——会议默认私有，除非明确设置共享。免费版/Pro版团队规模上限为5人——6人及以上成员需使用Team版。管理员需通过Scribbl仪表盘邀请成员。