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Cleft Notes Platform Help

Cleft Notes平台帮助指南

Step 1 — Gather context

步骤1 —— 收集上下文

If 
references/learnings.md
exists, read it first for accumulated platform knowledge.
Ask the user:
  1. What do you need help with?
    • A) Setting up Cleft (recording, transcription, AI scribe settings)
    • B) Configuring integrations (Obsidian, Notion, Zapier, Apple Shortcuts)
    • C) Troubleshooting (recording failures, garbled output, sync issues)
    • D) Choosing a plan (Basic free vs Plus) or comparing to Voicenotes/AudioPen
    • E) Workflow design (daily capture, meeting notes, content creation)
  2. What Apple devices are you using?
    • A) iPhone only
    • B) iPhone + Mac
    • C) iPad (with Apple Pencil)
    • D) Apple Watch
    • E) Multiple Apple devices
  3. What's your primary use case?
    • A) Personal thought capture / brain dumps
    • B) Meeting notes and action items
    • C) Content creation (blog drafts, social posts from voice)
    • D) Task and to-do capture while mobile
    • E) ADHD-friendly idea capture
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
若
references/learnings.md
文件存在，请先阅读该文件以获取已积累的平台相关知识。
向用户询问：
  1. 你需要哪方面的帮助？
    • A) 设置Cleft（录制、转录、AI记录员设置）
    • B) 配置集成功能（Obsidian、Notion、Zapier、Apple Shortcuts）
    • C) 故障排查（录制失败、输出内容混乱、同步问题）
    • D) 选择方案（基础免费版vs Plus版）或与Voicenotes/AudioPen对比
    • E) 工作流设计（日常记录、会议笔记、内容创作）
  2. 你使用的是哪些Apple设备？
    • A) 仅iPhone
    • B) iPhone + Mac
    • C) iPad（搭配Apple Pencil）
    • D) Apple Watch
    • E) 多款Apple设备
  3. 你的主要使用场景是什么？
    • A) 个人想法记录/头脑风暴
    • B) 会议笔记与行动项
    • C) 内容创作（博客草稿、语音生成社交帖）
    • D) 移动场景下的任务与待办事项记录
    • E) 适配ADHD的想法捕获
跳过规则：若用户的提问已包含足够上下文，直接进入步骤2。

Step 2 — Route or answer directly

步骤2 —— 转介或直接解答

If the question is about...Route to...
Comparing note-takers across platforms
/sales-note-taker [question]
Reviewing a specific sales call
/sales-call-review [question]
Sales coaching program design
/sales-coaching [question]
Connecting Cleft to CRM via Zapier
/sales-integration [question]
If the question is Cleft-specific, continue to Step 3.
若问题涉及...转介至...
跨平台笔记工具对比
/sales-note-taker [question]
特定销售通话复盘
/sales-call-review [question]
销售辅导方案设计
/sales-coaching [question]
通过Zapier将Cleft连接至CRM
/sales-integration [question]
若问题为Cleft专属，继续步骤3。

Step 3 — Cleft Notes platform reference

步骤3 —— Cleft Notes平台参考资料

Read 
references/platform-guide.md
 for the full platform reference — features, pricing, integrations, workflow patterns, comparison with alternatives.
Answer the user's question using only the relevant section. Don't dump the full reference.
**阅读
references/platform-guide.md
**获取完整平台参考信息——功能、定价、集成、工作流模式、竞品对比。
仅使用相关部分解答用户问题，无需输出完整参考内容。

Step 4 — Actionable guidance

步骤4 —— 可落地指导

You no longer need the platform guide — focus on the user's specific situation.
  • Quick capture workflow: Lock Screen widget or Apple Watch → speak freely → Cleft transcribes on-device + AI organizes with headings → edit in markdown editor → share or export
  • Knowledge base workflow: Record → Cleft creates note → Obsidian auto-syncs markdown to vault (macOS) or Notion auto-pushes (one-way)
  • Automation pattern: Zapier "New Note" trigger (Plus) → route to Asana, Todoist, Google Docs, Slack, or any connected app
  • Custom AI instructions (Plus): Tell the AI scribe how to format output — bullet lists, specific heading styles, tone preferences
If you discover a gotcha, workaround, or tip not covered in 
references/learnings.md
, append it there.
此时无需再查阅平台指南，聚焦用户的具体场景。
  • 快速捕获工作流：锁屏小组件或Apple Watch → 自由口述 → Cleft在设备端完成转录 + AI自动添加标题整理内容 → 在Markdown编辑器中编辑 → 分享或导出
  • 知识库工作流：录制 → Cleft生成笔记 → Obsidian自动将Markdown同步至本地库（仅macOS）或Notion自动推送（单向）
  • 自动化模式：Zapier“新笔记”触发器（需Plus版） → 同步至Asana、Todoist、Google Docs、Slack或其他已连接应用
  • 自定义AI指令（需Plus版）：告知AI记录员输出格式——项目符号列表、特定标题样式、语气偏好
若发现
references/learnings.md
未涵盖的注意事项、解决方案或技巧，请补充至该文件中。

Gotchas

注意事项

Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
  • Apple ecosystem only — no Android, no Windows, no Linux. If you need cross-platform, consider Voicenotes (iOS + Android + web) or AudioPen (iOS + Android + Mac + Chrome + web).
  • 5-minute free tier recording limit — Basic plan caps recordings at 5 minutes. Plus extends to 30 minutes. For longer sessions, split into multiple recordings.
  • AI rewrites, not verbatim transcripts — Cleft restructures and organizes your speech by default. New users who expect word-for-word transcripts are surprised by reformatted output with auto-generated headings.
  • Obsidian sync is macOS-only — the Obsidian integration syncs markdown files to your local vault but only works on Mac, not iOS/iPadOS.
  • Notion integration is one-way — notes push from Cleft to Notion. Edits in Notion don't sync back.
  • Custom AI instructions require Plus — free tier users cannot customize how the AI scribe formats output.
  • No speaker diarization — single-speaker only. Not suitable for multi-person meeting transcription with speaker labels.
  • No public API — automation is Zapier-only (Plus) or Apple Shortcuts. No REST endpoints for custom integrations.
基于研究的最佳实践——请重点关注这些内容，尤其是与方案专属功能和集成相关的可能过时的注意事项。
  • 仅支持Apple生态——不支持Android、Windows、Linux。若需要跨平台工具，可考虑Voicenotes（iOS + Android + 网页端）或AudioPen（iOS + Android + Mac + Chrome + 网页端）。
  • 免费版录制时长限制为5分钟——基础方案录制时长上限为5分钟，Plus版延长至30分钟。如需更长录制时长，可拆分为多个片段。
  • AI改写而非逐字转录——Cleft默认会重构并整理你的口述内容。期望逐字转录的新用户可能会对带有自动生成标题的格式化输出感到意外。
  • Obsidian同步仅支持macOS——Obsidian集成可将Markdown文件同步至本地库，但仅在Mac上可用，不支持iOS/iPadOS。
  • Notion集成仅为单向——笔记从Cleft推送至Notion，在Notion中编辑的内容不会同步回Cleft。
  • 自定义AI指令需Plus版——免费版用户无法自定义AI记录员的输出格式。
  • 不支持说话人分离——仅支持单说话人场景，不适用于带有说话人标签的多人会议转录。
  • 无公开API——仅可通过Zapier（需Plus版）或Apple Shortcuts实现自动化，无REST端点用于自定义集成。

Related skills

相关技能

  • /sales-note-taker
    — Compare AI note-takers across platforms, choose the right one for your team, or wire transcripts into CRM. Install: 
    npx skills add sales-skills/sales --skill sales-note-taker -a claude-code
  • /sales-voicenotes
    — Voicenotes platform help — closest competitor with Ask AI, Obsidian/Notion sync, and Zapier automation. Install: 
    npx skills add sales-skills/sales --skill sales-voicenotes -a claude-code
  • /sales-audiopen
    — AudioPen platform help — voice-to-polished-text with custom writing styles and one-time payment. Install: 
    npx skills add sales-skills/sales --skill sales-audiopen -a claude-code
  • /sales-integration
    — Connect Cleft to your CRM, data warehouse, or other tools via Zapier or webhooks. Install: 
    npx skills add sales-skills/sales --skill sales-integration -a claude-code
  • /sales-do
    — Not sure which skill to use? The router matches any sales objective to the right skill. Install: 
    npx skills add sales-skills/sales --skill sales-do -a claude-code
  • /sales-note-taker
    ——跨平台AI笔记工具对比、为团队选择合适工具、将转录内容接入CRM。安装命令：
    npx skills add sales-skills/sales --skill sales-note-taker -a claude-code
  • /sales-voicenotes
    ——Voicenotes平台帮助——最接近的竞品，支持AI提问、Obsidian/Notion同步及Zapier自动化。安装命令：
    npx skills add sales-skills/sales --skill sales-voicenotes -a claude-code
  • /sales-audiopen
    ——AudioPen平台帮助——语音转精炼文本，支持自定义写作风格，一次性付费。安装命令：
    npx skills add sales-skills/sales --skill sales-audiopen -a claude-code
  • /sales-integration
    ——通过Zapier或webhooks将Cleft连接至CRM、数据仓库或其他工具。安装命令：
    npx skills add sales-skills/sales --skill sales-integration -a claude-code
  • /sales-do
    ——不确定使用哪项技能？该路由工具可将任何销售目标匹配至合适技能。安装命令：
    npx skills add sales-skills/sales --skill sales-do -a claude-code

Examples

示例

User: "I have ADHD and need a voice app that captures my ideas while I'm walking — should I use Cleft or Voicenotes?" Skill does: Compares both tools — Cleft is purpose-built for ADHD/neurodivergent users with on-device transcription and auto-organization, Apple-only. Voicenotes works on both iOS and Android with Ask AI search and meeting recording. Recommends Cleft if Apple-only and wants the most frictionless brain-dump-to-organized-note experience, Voicenotes if cross-platform or needs search across all notes.
User: "I record voice memos in Cleft and want them to automatically appear in my Obsidian vault — how do I set this up?" Skill does: Confirms Obsidian sync is Plus-only and macOS-only. Walks through enabling it in Settings → Integrations, selecting the vault folder. Notes that iOS recordings sync via iCloud to Mac first, then to Obsidian. Warns about the macOS-only limitation.
User: "My Cleft recordings keep failing after about 2 minutes and I lose everything" Skill does: Identifies this as a known App Store issue. Suggests checking iOS/macOS version, ensuring adequate storage, trying shorter test recordings. Recommends contacting Cleft support (responsive developer) with device model and OS version. Notes the app has no audio recovery for failed recordings.
用户："我患有ADHD，需要一款能在散步时捕获想法的语音应用——我应该用Cleft还是Voicenotes？" 技能处理：对比两款工具——Cleft专为ADHD/神经多样性用户打造，支持设备端转录与自动整理，仅适配Apple生态。Voicenotes支持iOS、Android及网页端，具备AI搜索与会议录制功能。若仅使用Apple设备且追求从头脑风暴到结构化笔记的最低阻力体验，推荐Cleft；若需要跨平台或全笔记搜索功能，推荐Voicenotes。
用户："我用Cleft录制语音备忘录，想让它们自动出现在我的Obsidian库中——该如何设置？" 技能处理：确认Obsidian同步为Plus版专属且仅支持macOS。引导用户在设置→集成中启用该功能，选择库文件夹。说明iOS录制内容需先通过iCloud同步至Mac，再同步至Obsidian。提醒用户注意仅支持macOS的限制。
用户："我的Cleft录制总是在约2分钟后失败，所有内容都丢失了" 技能处理：指出这是已知的App Store问题。建议检查iOS/macOS版本、确保存储空间充足、尝试较短的测试录制。推荐联系Cleft支持团队（响应迅速的开发者）并提供设备型号与系统版本。说明应用无法恢复失败录制的音频内容。

Troubleshooting

故障排查

Recording fails after a couple minutes with no audio recovery

录制几分钟后失败且无法恢复音频

Symptom: Recording appears to complete but the note is empty or never processes, especially on longer recordings. Fix: Update to the latest Cleft version — the developer actively patches recording stability issues. Check available device storage. Test with a short 30-second recording to isolate the issue. If persistent, contact support at hello@cleftnotes.com with device model and OS version — the team is known for rapid response with beta builds.
症状：录制看似完成，但笔记为空或从未处理完成，尤其是较长录制时。 解决方案：更新至最新版Cleft——开发者会积极修复录制稳定性问题。检查设备可用存储空间。尝试30秒的短录制以排查问题。若问题持续，发送设备型号与系统版本至hello@cleftnotes.com联系支持团队——该团队以快速响应并提供测试版安装包著称。

Transcription produces garbled or nonsensical text

转录内容混乱或无意义

Symptom: Output contains random words or phrases that don't match what was spoken ("translating eurkeoan jekslah mounmoa"). Fix: On-device transcription quality depends on audio clarity. Minimize background noise, speak at a moderate pace, ensure the microphone isn't obstructed. Try recording in a quieter environment. If the issue persists across recordings, reinstall the app to refresh the transcription model.
症状：输出包含与口述内容不符的随机词汇或短语（如"translating eurkeoan jekslah mounmoa"）。 解决方案：设备端转录质量取决于音频清晰度。尽量减少背景噪音，语速适中，确保麦克风未被遮挡。尝试在更安静的环境中录制。若问题在多次录制中持续存在，重新安装应用以刷新转录模型。

Offline notes fail to sync when reconnecting

离线笔记重新联网后无法同步

Symptom: Notes recorded offline don't appear on other devices after coming back online. Fix: Force-sync by opening Cleft on the device that has the offline notes. Check that iCloud sync is enabled in device Settings. If notes are stuck, try toggling airplane mode off/on to force a reconnection. The app processes offline recordings locally but needs connectivity to sync across devices.
症状：离线录制的笔记在联网后未出现在其他设备上。 解决方案：打开存储离线笔记的设备上的Cleft以强制同步。检查设备设置中是否启用iCloud同步。若笔记卡住，尝试切换飞行模式开关以强制重新连接。应用会在本地处理离线录制内容，但需要网络连接才能跨设备同步。