prioritization-frameworks

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Prioritization Frameworks Reference

优先级框架参考指南

A reference guide to help you select and apply the right prioritization framework for your context.

一份帮助你根据实际场景选择并应用合适优先级框架的参考指南。

Core Principle

核心原则

Never allow customers to design solutions. Prioritize problems (opportunities), not features.

绝不要让客户来设计解决方案。应优先关注问题（机会），而非功能。

Opportunity Score (Dan Olsen, The Lean Product Playbook)

Opportunity Score（Dan Olsen，《精益产品实战》）

The recommended framework for prioritizing customer problems.

Survey customers on Importance and Satisfaction for each need (normalize to 0–1 scale).

Three related formulas:

Current value = Importance × Satisfaction
Opportunity Score = Importance × (1 − Satisfaction)
Customer value created = Importance × (S2 − S1), where S1 = satisfaction before, S2 = satisfaction after

High Importance + low Satisfaction = highest Opportunity Score = best opportunities. Plot on an Importance vs Satisfaction chart — upper-left quadrant is the sweet spot. Prioritizes customer problems, not solutions.

用于客户问题优先级排序的推荐框架。

针对每个需求，调研客户的重要性和满意度（归一化至0–1区间）。

三个相关公式：

当前价值 = Importance × Satisfaction
Opportunity Score = Importance × (1 − Satisfaction)
创造的客户价值 = Importance × (S2 − S1)，其中S1 = 改进前的满意度，S2 = 改进后的满意度

高重要性+低满意度=最高Opportunity Score=最优机会。将数据绘制在‘重要性vs满意度’图表中——左上象限为黄金区域。该框架优先关注客户问题，而非解决方案。

ICE Framework

ICE框架

Useful for prioritizing initiatives and ideas. Considers not only value but also risk and economic factors.

I (Impact) = Opportunity Score × Number of Customers affected
C (Confidence) = How confident are we? (1-10). Accounts for risk.
E (Ease) = How easy is it to implement? (1-10). Accounts for economic factors.

Score = I × C × E. Higher = prioritize first.

适用于对项目和创意进行优先级排序。不仅考量价值，还纳入了风险与经济因素。

I（Impact，影响范围）= Opportunity Score × 受影响客户数量
C（Confidence，置信度）= 我们的置信程度？（1-10分）。用于考量风险。
E（Ease，实施难度）= 实施难度如何？（1-10分）。用于考量经济因素。

得分 = I × C × E。得分越高，优先级越高。

RICE Framework

RICE框架

Splits ICE's Impact into two separate factors. Useful for larger teams that need more granularity.

R (Reach) = Number of customers affected
I (Impact) = Opportunity Score (value per customer)
C (Confidence) = How confident are we? (0-100%)
E (Effort) = How much effort to implement? (person-months)

Score = (R × I × C) / E

将ICE框架中的Impact拆分为两个独立因素。适用于需要更精细化管理的大型团队。

R（Reach，覆盖范围）= 受影响客户数量
I（Impact，影响程度）= Opportunity Score（每位客户的价值）
C（Confidence，置信度）= 我们的置信程度？（0-100%）
E（Effort，投入成本）= 实施所需投入？（人月）