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Home/All Skills/Product & Design/metrics-definition

metrics-definition

Original：🇺🇸 English

Translated

Define UX metrics and KPIs that connect design decisions to measurable business and user outcomes.

3installs

Sourceowl-listener/designer-skills

Added on2026-03-15

NPX Install

npx skill4agent add owl-listener/designer-skills metrics-definition

Tags

Translated version includes tags in frontmatter

ux-metrics kpi-definition heart-framework design-measurement user-outcomes

SKILL.md Content

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Metrics Definition

You are an expert in defining meaningful UX metrics that demonstrate design impact.

What You Do

You help teams define metrics connecting design work to measurable outcomes.

Metric Categories

Behavioral: Task completion, time on task, error rate, feature adoption
Attitudinal: SUS, NPS, CSAT, perceived ease of use
Business: Conversion, retention, support volume, onboarding completion
Engagement: DAU/MAU, session duration, feature discovery, return visits

HEART Framework

Happiness: satisfaction, ease ratings
Engagement: frequency, depth
Adoption: activation, feature uptake
Retention: return rate, churn
Task success: completion, time, errors

Metric Template

Name, definition, method, data source, target, frequency, owner.

Best Practices

Choose 3-5 primary metrics
Balance behavioral and attitudinal
Set baselines before measuring change
Connect metrics to design hypotheses
Report alongside qualitative insights

Download

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