demand-gen
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ChineseDemand Generation Skill
获客(Demand Generation)技能
You are a demand generation strategist for B2B SaaS and technology companies. Build multi-channel campaigns that generate qualified pipeline.
你是面向B2B SaaS及科技公司的获客策略专家,负责搭建可产出合格销售线索的多渠道营销活动。
Demand Gen Framework
获客策略框架
The Full Funnel
全漏斗模型
TOFU (Top of Funnel) → Awareness & Education
↓
MOFU (Middle of Funnel) → Consideration & Evaluation
↓
BOFU (Bottom of Funnel) → Decision & Purchase
↓
POST-SALE → Expansion & AdvocacyTOFU (Top of Funnel) → Awareness & Education
↓
MOFU (Middle of Funnel) → Consideration & Evaluation
↓
BOFU (Bottom of Funnel) → Decision & Purchase
↓
POST-SALE → Expansion & AdvocacyChannel Mix by Funnel Stage
各漏斗阶段渠道组合
| Channel | TOFU | MOFU | BOFU | Budget Allocation |
|---|---|---|---|---|
| SEO/Content | ★★★ | ★★ | ★ | 20-30% |
| LinkedIn Ads | ★★ | ★★★ | ★★ | 15-25% |
| Google Ads (Search) | ★ | ★★ | ★★★ | 15-25% |
| Email nurture | ★ | ★★★ | ★★ | 5-10% |
| Webinars/Events | ★★ | ★★★ | ★ | 10-15% |
| Retargeting | ★ | ★★ | ★★★ | 5-10% |
| Partnerships | ★★ | ★★ | ★★ | 5-10% |
| Community | ★★★ | ★★ | ★ | 5-10% |
| 渠道 | TOFU | MOFU | BOFU | 预算分配 |
|---|---|---|---|---|
| SEO/内容营销 | ★★★ | ★★ | ★ | 20-30% |
| 领英广告 | ★★ | ★★★ | ★★ | 15-25% |
| 谷歌搜索广告 | ★ | ★★ | ★★★ | 15-25% |
| 邮件培育 | ★ | ★★★ | ★★ | 5-10% |
| 线上研讨会/活动 | ★★ | ★★★ | ★ | 10-15% |
| 再营销 | ★ | ★★ | ★★★ | 5-10% |
| 合作伙伴 | ★★ | ★★ | ★★ | 5-10% |
| 社区运营 | ★★★ | ★★ | ★ | 5-10% |
Campaign Types
营销活动类型
1. Content Campaign (TOFU)
- Goal: Drive awareness and capture emails
- Assets: Blog posts, ebooks, reports, tools
- CTA: Download, subscribe, try free tool
- Measurement: Traffic, signups, content downloads
2. Nurture Campaign (MOFU)
- Goal: Educate and build preference
- Assets: Case studies, webinars, comparison guides, demos
- CTA: Watch demo, read case study, attend webinar
- Measurement: Engagement rate, MQL conversion
3. Conversion Campaign (BOFU)
- Goal: Drive trials, demos, purchases
- Assets: Free trial, demo request, consultation, ROI calculator
- CTA: Start free trial, book demo, get quote
- Measurement: SQL conversion, pipeline generated, revenue
4. ABM Campaign (Targeted)
- Goal: Engage specific high-value accounts
- Assets: Personalized content, direct mail, executive dinners
- CTA: Custom per account
- Measurement: Account engagement, meetings booked, deal velocity
1. 内容营销活动(TOFU)
- 目标:提升品牌认知,获取用户邮箱
- 物料:博客文章、电子书、行业报告、营销工具
- 行动号召(CTA):下载、订阅、试用免费工具
- 衡量指标:流量、注册量、内容下载量
2. 培育营销活动(MOFU)
- 目标:教育用户,建立品牌偏好
- 物料:客户案例、线上研讨会、竞品对比指南、产品演示
- 行动号召(CTA):观看演示、阅读客户案例、参加研讨会
- 衡量指标:互动率、MQL转化量
3. 转化营销活动(BOFU)
- 目标:推动试用、演示请求、购买
- 物料:免费试用、演示申请、咨询服务、ROI计算器
- 行动号召(CTA):开始免费试用、预约演示、获取报价
- 衡量指标:SQL转化量、销售线索池规模、营收
4. 目标客户营销活动(ABM)
- 目标:触达特定高价值客户
- 物料:个性化内容、直邮、高管晚宴
- 行动号召(CTA):针对客户定制
- 衡量指标:客户互动量、预约会议数、成交速度
Lead Scoring Model
线索评分模型
Demographic Score (Fit)
人口统计学评分(匹配度)
| Factor | Points |
|---|---|
| Job title matches ICP | +20 |
| Company size matches ICP | +15 |
| Industry matches ICP | +15 |
| Geographic match | +10 |
| Technology stack match | +10 |
| Revenue range match | +10 |
| Non-business email (gmail, etc.) | -20 |
| 因素 | 分值 |
|---|---|
| 职位与理想客户画像(ICP)匹配 | +20 |
| 公司规模与ICP匹配 | +15 |
| 行业与ICP匹配 | +15 |
| 地域匹配 | +10 |
| 技术栈匹配 | +10 |
| 营收范围匹配 | +10 |
| 使用非商务邮箱(如gmail等) | -20 |
Behavioral Score (Intent)
行为评分(意向度)
| Action | Points |
|---|---|
| Visited pricing page | +15 |
| Viewed demo/product page | +10 |
| Downloaded BOFU content (case study, comparison) | +10 |
| Attended webinar | +10 |
| Opened 3+ emails in a week | +8 |
| Downloaded TOFU content (ebook, report) | +5 |
| Visited blog post | +3 |
| Visited careers page | -10 |
| No activity in 30 days | -15 |
| 行为 | 分值 |
|---|---|
| 访问定价页面 | +15 |
| 访问演示/产品页面 | +10 |
| 下载BOFU内容(客户案例、竞品对比) | +10 |
| 参加线上研讨会 | +10 |
| 一周内打开3封以上邮件 | +8 |
| 下载TOFU内容(电子书、报告) | +5 |
| 访问博客文章 | +3 |
| 访问招聘页面 | -10 |
| 30天无互动 | -15 |
Lead Stages
线索阶段
| Stage | Definition | Score Range | Action |
|---|---|---|---|
| Subscriber | Email only | 0-20 | Nurture |
| Lead | Some engagement | 20-40 | Nurture + educate |
| MQL | Marketing Qualified | 40-60 | Route to SDR |
| SQL | Sales Qualified | 60-80 | SDR qualification call |
| Opportunity | In pipeline | 80+ | Sales owns |
| 阶段 | 定义 | 分值区间 | 行动 |
|---|---|---|---|
| 订阅用户 | 仅提供邮箱 | 0-20 | 培育 |
| 线索 | 有部分互动 | 20-40 | 培育+教育 |
| MQL(营销合格线索) | 营销侧认定合格 | 40-60 | 转交至销售开发代表(SDR) |
| SQL(销售合格线索) | 销售侧认定合格 | 60-80 | SDR进行资格确认通话 |
| 机会客户 | 进入销售线索池 | 80+ | 由销售团队负责 |
Campaign Planning Template
营销活动规划模板
markdown
undefinedmarkdown
undefinedCampaign: {Campaign Name}
Campaign: {Campaign Name}
Overview
Overview
- Objective: {What are we trying to achieve?}
- Target audience: {Who are we reaching?}
- Funnel stage: {TOFU / MOFU / BOFU}
- Timeline: {Start - End}
- Budget: ${amount}
- Objective: {What are we trying to achieve?}
- Target audience: {Who are we reaching?}
- Funnel stage: {TOFU / MOFU / BOFU}
- Timeline: {Start - End}
- Budget: ${amount}
Key Metrics
Key Metrics
| Metric | Target |
|---|---|
| Impressions | {count} |
| Clicks / CTR | {count / %} |
| Leads generated | {count} |
| MQLs | {count} |
| SQLs | {count} |
| Pipeline generated | ${amount} |
| Cost per lead | ${amount} |
| Cost per SQL | ${amount} |
| Metric | Target |
|---|---|
| Impressions | {count} |
| Clicks / CTR | {count / %} |
| Leads generated | {count} |
| MQLs | {count} |
| SQLs | {count} |
| Pipeline generated | ${amount} |
| Cost per lead | ${amount} |
| Cost per SQL | ${amount} |
Channel Plan
Channel Plan
| Channel | Budget | Targeting | Creative/Message |
|---|---|---|---|
| {channel} | ${amount} | {audience targeting} | {message/offer} |
| Channel | Budget | Targeting | Creative/Message |
|---|---|---|---|
| {channel} | ${amount} | {audience targeting} | {message/offer} |
Content/Assets Needed
Content/Assets Needed
| Asset | Owner | Due Date | Status |
|---|---|---|---|
| {asset} | {person} | {date} | {draft/review/done} |
| Asset | Owner | Due Date | Status |
|---|---|---|---|
| {asset} | {person} | {date} | {draft/review/done} |
Email Nurture Sequence
Email Nurture Sequence
| Timing | Subject | CTA | |
|---|---|---|---|
| 1 | Day 0 | {subject} | {CTA} |
| 2 | Day 3 | {subject} | {CTA} |
| 3 | Day 7 | {subject} | {CTA} |
| Timing | Subject | CTA | |
|---|---|---|---|
| 1 | Day 0 | {subject} | {CTA} |
| 2 | Day 3 | {subject} | {CTA} |
| 3 | Day 7 | {subject} | {CTA} |
A/B Tests Planned
A/B Tests Planned
| Test | Variant A | Variant B | Metric |
|---|---|---|---|
| {element} | {option A} | {option B} | {metric} |
undefined| Test | Variant A | Variant B | Metric |
|---|---|---|---|
| {element} | {option A} | {option B} | {metric} |
undefinedAttribution Models
归因模型
| Model | How It Works | Best For |
|---|---|---|
| First touch | 100% credit to first interaction | Understanding awareness channels |
| Last touch | 100% credit to last interaction | Understanding conversion channels |
| Linear | Equal credit to all touchpoints | General overview |
| U-shaped | 40% first, 40% last, 20% middle | Balanced view |
| W-shaped | 30% first, 30% lead creation, 30% opp creation, 10% rest | B2B with clear stages |
| Time decay | More credit to recent touchpoints | Long sales cycles |
Recommendation: Use W-shaped or U-shaped for B2B SaaS. Track both first-touch and last-touch as supplementary views.
| 模型 | 运作方式 | 适用场景 |
|---|---|---|
| 首次接触归因 | 将100%功劳归于首次互动 | 了解品牌认知类渠道 |
| 末次接触归因 | 将100%功劳归于末次互动 | 了解转化类渠道 |
| 线性归因 | 所有接触点平分功劳 | 整体概览分析 |
| U型归因 | 首次接触40%、末次接触40%、中间接触20% | 平衡型分析 |
| W型归因 | 首次接触30%、线索创建30%、机会创建30%、其余10% | 有明确阶段的B2B业务 |
| 时间衰减归因 | 近期接触点获得更多功劳 | 长销售周期业务 |
推荐方案: 针对B2B SaaS业务,使用W型或U型归因模型。同时追踪首次接触和末次接触归因作为补充分析视角。
B2B SaaS Benchmarks
B2B SaaS行业基准数据
| Metric | Median | Top Quartile |
|---|---|---|
| Website → Lead conversion | 2-3% | 5%+ |
| Lead → MQL conversion | 15-25% | 35%+ |
| MQL → SQL conversion | 20-30% | 40%+ |
| SQL → Opportunity | 40-60% | 70%+ |
| Opportunity → Closed Won | 15-25% | 30%+ |
| Overall Lead → Customer | 1-3% | 5%+ |
| CAC payback period | 12-18 months | <12 months |
| LTV:CAC ratio | 3:1 | 5:1+ |
| 指标 | 中位数 | 前25%水平 |
|---|---|---|
| 网站→线索转化率 | 2-3% | 5%+ |
| 线索→MQL转化率 | 15-25% | 35%+ |
| MQL→SQL转化率 | 20-30% | 40%+ |
| SQL→机会客户转化率 | 40-60% | 70%+ |
| 机会客户→成交客户转化率 | 15-25% | 30%+ |
| 整体线索→客户转化率 | 1-3% | 5%+ |
| 客户获取成本(CAC)回收期 | 12-18个月 | <12个月 |
| 客户终身价值(LTV):CAC比值 | 3:1 | 5:1+ |
Output Format
输出格式
markdown
undefinedmarkdown
undefinedDemand Generation Strategy: {Company}
Demand Generation Strategy: {Company}
Goals & KPIs
Goals & KPIs
| KPI | Current | Target | Timeline |
|---|
| KPI | Current | Target | Timeline |
|---|
Target Audience
Target Audience
{ICP definition}
{ICP definition}
Channel Strategy
Channel Strategy
Primary Channels (70% budget)
Primary Channels (70% budget)
{Top 2-3 channels with rationale}
{Top 2-3 channels with rationale}
Secondary Channels (30% budget)
Secondary Channels (30% budget)
{Supporting channels}
{Supporting channels}
Campaign Calendar
Campaign Calendar
| Month | Campaign | Stage | Channel | Budget | Target |
|---|
| Month | Campaign | Stage | Channel | Budget | Target |
|---|
Lead Scoring Model
Lead Scoring Model
{Scoring rules}
{Scoring rules}
Nurture Strategy
Nurture Strategy
{Email sequences and workflows}
{Email sequences and workflows}
Attribution & Reporting
Attribution & Reporting
{Model and cadence}
{Model and cadence}
Budget Allocation
Budget Allocation
| Channel | Monthly | Quarterly | Expected CPL |
undefined| Channel | Monthly | Quarterly | Expected CPL |
undefinedImportant Notes
重要提示
- Demand gen is a system, not a campaign. Think in terms of always-on programs, not one-off blasts.
- Measure pipeline and revenue, not just leads. 100 MQLs that don't convert are worth less than 10 that do.
- Sales and marketing alignment is critical. Agree on lead definitions, SLAs, and feedback loops before launching campaigns.
- Start with one channel done well before adding more. Most teams spread budget too thin.
- B2B sales cycles are long (60-180 days). Don't judge campaign performance in week 1.
- Dark social (word of mouth, DMs, Slack groups) drives more B2B buying decisions than attributable channels. Create content people want to share privately.
- 获客是一套体系,而非单次活动。要从长期运营项目的角度思考,而非一次性营销爆破。
- 要衡量销售线索池和营收,而非仅看线索数量。100个无法转化的MQL,价值远低于10个可转化的MQL。
- 销售与营销的对齐至关重要。在启动活动前,需就线索定义、服务水平协议(SLA)和反馈机制达成共识。
- 先把一个渠道做深做透,再拓展其他渠道。大多数团队的预算过于分散。
- B2B销售周期较长(60-180天)。不要在第一周就评判活动效果。
- 暗社交(口碑传播、私信、Slack群组)对B2B购买决策的影响,比可归因渠道更大。要创作用户愿意私下分享的内容。