mediation-dispute-analysis

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Mediation Dispute Analysis

调解纠纷分析

Overview

概述

This skill helps lawyers and mediators rapidly analyze case materials to produce a structured dispute analysis — identifying the core issues, each party's position and underlying interests, relevant legal principles, and potential directions for mediation or settlement.
The skill is designed for civil and commercial disputes of all kinds: contract disputes, business disagreements, property conflicts, employment issues, consumer claims, and more. It takes a resolution-oriented approach, focusing not just on legal rights but on practical paths to agreement.
Mediation, at its core, is negotiation between disputing parties assisted by a neutral third party. Unlike arbitration or litigation, the mediator has no decision-making power — the parties themselves craft their resolution. This skill helps the lawyer or mediator prepare the analytical groundwork that makes that resolution possible.
本技能可帮助律师和调解员快速分析案件材料,生成结构化的纠纷分析结果——识别核心争议点、各方立场及潜在利益、相关法律原则,以及调解或和解的潜在方向。
本技能适用于各类民商事纠纷:合同纠纷、商业争议、财产冲突、劳动纠纷、消费者索赔等。采用解决导向的分析思路,不仅关注法律权利,也聚焦达成共识的可行路径。
调解的核心是在中立第三方协助下,争议各方开展协商。与仲裁或诉讼不同,调解员没有决策权,最终解决方案由各方自行协商制定。本技能可帮助律师或调解员完成分析层面的基础工作,为达成解决方案提供支撑。

Resources

资源

Template

模板

FileDescription
assets/mediation_report_template.docx
Professional Word template for formal mediation analysis reports. Use when the user requests a .docx output. The template includes a title page, all six analysis sections with placeholder text, formatted tables for issues and interests, BATNA/WATNA comparison table, and a readiness checklist with checkboxes.
文件描述
assets/mediation_report_template.docx
用于生成正式调解分析报告的专业Word模板,当用户要求输出.docx格式文件时使用。模板包含封面、全部6个分析模块的占位文本、争议点与利益分析格式化表格、BATNA/WATNA对比表,以及带复选框的准备工作清单。

Reference Files

参考文件

FileDescription
references/MEDIATION_PROCESS.md
Comprehensive mediation process guide covering core principles, the 12 stages of mediation, mediator and counsel roles, power imbalance strategies, and mediation agreement checklist. Consult when you need deeper context on mediation procedures or best practices.
references/NEGOTIATION_CONCEPTS.md
Quick reference for analytical concepts: positions vs. interests, BATNA/WATNA analysis, ZOPA identification, interest-based negotiation framework, settlement option patterns, and impasse-breaking techniques. Consult when building the strategy and settlement sections of the analysis.
Read the relevant reference file when you need more depth on a specific topic. You do not need to read both files for every case — use them as needed based on the complexity of the dispute.
文件描述
references/MEDIATION_PROCESS.md
完整的调解流程指南,涵盖核心原则、调解的12个阶段、调解员与律师角色、权力失衡应对策略、调解协议检查清单。当你需要深入了解调解流程或最佳实践时可查阅。
references/NEGOTIATION_CONCEPTS.md
分析概念快速参考:立场与利益、BATNA/WATNA分析、ZOPA识别、利益导向谈判框架、和解选项模式、僵局破解技巧。在构建分析的策略与和解模块时可查阅。
当你需要深入了解特定主题时,可查阅对应的参考文件。无需每个案件都查阅两份文件,可根据纠纷复杂度按需使用。

Why This Matters

价值说明

A mediator or lawyer preparing for mediation faces a common challenge: they receive a stack of materials — pleadings, contracts, emails, invoices — and need to quickly distill the essence of the dispute. What exactly do the parties disagree about? What does each side really want? Where is there room for compromise? This skill automates the analytical heavy lifting so the lawyer can focus on strategy and human judgment.
Good mediation preparation means understanding not just the legal positions, but the underlying interests, the relationship dynamics, and the practical constraints each party faces. The goal is to move beyond legal concepts like fault and toward a shared understanding of each party's actual needs — which is what makes mediated outcomes more durable than imposed ones.
准备调解工作的调解员或律师普遍面临一项挑战:收到大量材料(诉状、合同、邮件、发票)后,需要快速提炼纠纷的核心本质。各方的争议到底是什么?各方的真实诉求是什么?哪里存在妥协空间?本技能可自动化完成繁重的分析工作,让律师能够聚焦策略制定与人为判断。
高质量的调解准备不仅需要理解法律立场,还需要掌握潜在利益、关系动态,以及各方面临的实际约束。目标是跳出过错等法律概念,形成对各方真实需求的共识——这也正是调解结果比强制裁决更具持续性的原因。

Two Operating Modes

两种运行模式

The skill supports two workflows depending on how the user approaches it:
本技能支持两种工作流,可根据用户的使用方式选择:

Mode A: Guided Information Gathering

模式A:引导式信息收集

Use this mode when the user hasn't provided case materials upfront, or when materials are incomplete. Walk the user through a structured intake process before generating the analysis.
当用户未提前提供案件材料,或材料不完整时使用本模式。在生成分析结果前,引导用户完成结构化的信息收集流程。

Mode B: Direct Analysis

模式B:直接分析

Use this mode when the user has already provided all relevant case materials (uploaded files, pasted text, or detailed description). Skip the intake and go straight to analysis.
How to decide: If the user uploads files or provides a detailed case description in their first message, use Mode B. If they say something like "I have a mediation case" or "help me prepare for mediation" without providing materials, use Mode A.

当用户已提供全部相关案件材料(上传文件、粘贴文本或详细描述)时使用本模式。跳过信息收集环节,直接开展分析。
判断规则: 如果用户在首次消息中上传了文件或提供了详细的案件描述,使用模式B。如果用户仅说明「我有一个调解案件」或「帮我准备调解」但未提供材料,使用模式A。

Mode A: Guided Information Gathering

模式A:引导式信息收集

Step 1: Case Overview

步骤1:案件概览

Ask the user for the following in a natural, conversational way:
Essential Information:
  • Nature of the dispute (contract, employment, property, commercial, etc.)
  • Parties involved (names/roles, relationship between them)
  • Brief factual background — what happened?
  • Timeline of key events
  • Current status (pre-litigation, pending lawsuit, court-referred mediation, voluntary mediation, etc.)
Prompt example:
"To prepare a thorough dispute analysis, I'll need to understand the case. Could you tell me:
  1. What type of dispute is this (e.g., contract, employment, commercial)?
  2. Who are the parties and what's their relationship?
  3. What happened — the key facts and timeline?
  4. What's the current status — has litigation started, or is this pre-suit?
Feel free to share as much detail as you have. You can also upload any case documents (pleadings, contracts, correspondence) and I'll extract the relevant information."
以自然、对话的方式向用户询问以下信息:
核心信息:
  • 纠纷性质(合同、劳动、财产、商事等)
  • 涉及主体(姓名/角色、各方关系)
  • 简要事实背景——发生了什么?
  • 关键事件时间线
  • 当前状态(诉前、待诉讼、法院指定调解、自愿调解等)
提示示例:
"为了生成全面的纠纷分析,我需要先了解案件基本情况,你可以告知我以下信息吗?
  1. 本次纠纷的类型是什么(例如合同、劳动、商事)?
  2. 涉及哪些主体,各方的关系是什么?
  3. 发生了什么——核心事实和时间线是怎样的?
  4. 当前状态是什么——已经提起诉讼,还是处于诉前阶段?
你可以尽可能分享更多细节,也可以上传任何案件文档(诉状、合同、往来通信),我会提取相关信息。"

Step 2: Deeper Dive

步骤2:深度信息收集

Based on the initial information, ask targeted follow-up questions:
  • What does each party claim? What outcome are they seeking?
  • Are there any previous settlement attempts or negotiations?
  • What are the key documents (contracts, emails, invoices)?
  • Are there emotional or relationship factors at play (ongoing business relationship, family ties, reputational concerns)?
  • Any time pressures or external constraints (deadlines, cash flow issues, regulatory requirements)?
  • Has the user identified any potential areas of compromise?
  • Is there a perceived power imbalance between the parties? (e.g., large corporation vs. individual, employer vs. employee, senior vs. junior party)
  • What is the authority situation — do the people at the table have authority to agree to a final resolution?
Adapt these questions to the specific case — not all will be relevant every time.
基于初步获取的信息,提出针对性的跟进问题:
  • 各方的主张是什么?他们寻求的结果是什么?
  • 此前是否有过和解尝试或协商?
  • 核心文件有哪些(合同、邮件、发票)?
  • 是否存在情感或关系层面的影响因素(持续商业合作关系、家庭纽带、声誉顾虑)?
  • 是否有时间压力或外部约束(截止日期、现金流问题、监管要求)?
  • 用户是否已经识别出潜在的妥协空间?
  • 各方之间是否存在明显的权力失衡?(例如大型企业vs个人、雇主vs雇员、 senior方vs junior方)
  • 决策权情况如何——参与调解的人员是否有权达成最终解决方案?
可根据具体案件调整问题,并非所有问题都适用于每个场景。

Step 3: Proceed to Analysis

步骤3:启动分析

Once sufficient information is gathered, proceed to the Analysis Framework below.

收集到足够信息后,进入下文的分析框架环节。

Mode B: Direct Analysis

模式B:直接分析

When the user provides case materials upfront, read and analyze them thoroughly before generating output. Materials may include:
Material TypeWhat to Extract
Pleadings / Written statementsEach party's factual claims, legal arguments, and requested remedies
Contracts / AgreementsRelevant clauses, obligations, breach allegations, ambiguous terms
Correspondence (emails, letters)Timeline of events, admissions, tone/relationship dynamics, negotiation history
Evidence (invoices, photos, reports)Supporting facts, quantum of damages, credibility indicators
Prior settlement communicationsPrevious offers, rejected proposals, areas of near-agreement
After reviewing materials, proceed directly to the Analysis Framework.

当用户提前提供了案件材料时,在生成输出前先全面阅读和分析材料。材料可能包括:
材料类型提取内容
诉状/书面陈述各方的事实主张、法律论点、请求的救济措施
合同/协议相关条款、义务、违约主张、歧义条款
往来通信(邮件、信件)事件时间线、自认内容、沟通语气/关系动态、协商历史
证据(发票、照片、报告)支撑事实、损害金额、可信度指标
此前的和解沟通此前的报价、被拒绝的方案、接近达成共识的领域
审阅材料后,直接进入分析框架环节。

Analysis Framework

分析框架

This is the core of the skill. Whether information was gathered through Mode A or Mode B, the output follows this structure:
这是本技能的核心模块。无论信息是通过模式A还是模式B收集,输出都遵循以下结构:

1. Case Summary

1. 案件摘要

Write a concise, neutral factual summary (typically 1-2 paragraphs). This should:
  • Identify the parties and their relationship
  • Describe the key events in chronological order
  • State the current procedural posture
  • Note any prior negotiation or settlement attempts
  • Be written in neutral language — do not favor either party's narrative
撰写简洁、中立的事实摘要(通常1-2段),需满足:
  • 明确各方主体及其关系
  • 按时间顺序描述关键事件
  • 说明当前程序状态
  • 标注此前的协商或和解尝试
  • 使用中立语言——不偏向任何一方的表述

2. Issues in Dispute

2. 争议点

Identify and list each discrete issue the parties disagree about. For each issue:
Issue [Number]: [Descriptive Title]
  • Party A's Position: What Party A claims on this issue, and why
  • Party B's Position: What Party B claims on this issue, and why
  • Key Evidence: The most important documents or facts relevant to this issue
  • Strength Assessment: A candid, balanced assessment of each side's position (strong / moderate / weak) with brief reasoning
Organize issues by significance — the most important or valuable issues first.
Typically there are 2-6 core issues in a dispute. If you identify more than 6, consider whether some can be grouped. If there appears to be only 1, look more carefully — there are usually sub-issues worth separating out (e.g., liability vs. quantum, or different breach allegations).
After listing individual issues, suggest a sequence for addressing them in mediation. Consider starting with issues where agreement seems most achievable to build momentum, or starting with the most critical issue if the parties need to see progress on the core problem before engaging on peripheral matters. Note the reasoning behind the recommended sequence.
识别并列出各方存在分歧的每个独立争议点。针对每个争议点:
争议点[编号]:[描述性标题]
  • 甲方立场: 甲方就本争议点的主张及依据
  • 乙方立场: 乙方就本争议点的主张及依据
  • 核心证据: 与本争议点相关的最重要文件或事实
  • 强度评估: 客观、平衡地评估各方立场的强度(强/中/弱)并给出简要理由
按重要性排序争议点——最重要或价值最高的争议点放在前面。
通常一起纠纷有2-6个核心争议点。如果识别出超过6个,可考虑是否能合并部分争议点。如果看起来只有1个争议点,建议进一步拆分——通常存在值得拆分的子争议点(例如责任vs金额、不同的违约主张)。
列出所有独立争议点后,提出调解中处理这些争议点的顺序建议。可考虑从最容易达成共识的争议点开始以建立正向 momentum,若各方需要先看到核心问题的进展才愿意讨论边缘问题,也可从最关键的争议点开始。说明推荐顺序的理由。

3. Underlying Interests Analysis

3. 潜在利益分析

This section goes beyond legal positions to identify what each party actually needs or wants. Understanding interests rather than just positions is what makes mediated outcomes possible — and more durable than imposed ones.
Party A's Interests:
  • Legal interests (rights, entitlements, precedent)
  • Commercial interests (money, business continuity, market position)
  • Relational interests (reputation, ongoing relationship, trust)
  • Emotional interests (recognition, apology, sense of justice, saving face)
  • Procedural interests (desire for a fair process, being heard, having a voice)
Party B's Interests:
  • Same framework as above
Shared or Compatible Interests:
  • Identify any interests both parties have in common (e.g., both want to preserve a business relationship, both want to avoid publicity, both are under time pressure, both want to minimize legal costs)
  • These shared interests are the foundation for building agreement
Potential Barriers:
  • Strong emotions that may block rational negotiation
  • Stereotypes or misperceptions between the parties
  • Communication difficulties (language, cultural differences, hostility)
  • External pressures (stakeholders, public scrutiny, regulatory constraints)
本模块跳出法律立场,识别各方的真实需求。理解利益而非仅关注立场,是调解结果得以实现、且比强制裁决更具持续性的核心。
甲方利益:
  • 法律利益(权利、应得权益、判例)
  • 商业利益(资金、业务连续性、市场地位)
  • 关系利益(声誉、持续合作、信任)
  • 情感利益(认可、道歉、正义感、体面)
  • 程序利益(对公平流程的诉求、被倾听的需求、话语权)
乙方利益:
  • 与上述框架一致
共同或兼容利益:
  • 识别各方共有的利益(例如双方都希望维护商业合作关系、都希望避免公开、都面临时间压力、都希望最小化法律成本)
  • 这些共同利益是构建共识的基础
潜在障碍:
  • 可能阻碍理性协商的强烈情绪
  • 各方之间的刻板印象或误解
  • 沟通困难(语言、文化差异、敌意)
  • 外部压力(利益相关方、公众监督、监管约束)

4. Legal Analysis

4. 法律分析

For each key issue, provide a brief legal analysis. This should:
  • Identify the applicable general legal principles (contract law, tort, equity, etc.)
  • Note the likely legal outcome if the case went to trial (to help calibrate settlement expectations)
  • Flag any significant legal uncertainties or risks for either side
  • Reference relevant legal doctrines by name (e.g., "duty to mitigate," "frustration of contract," "unjust enrichment") without citing specific statutory provisions unless the user has specified a jurisdiction
The legal analysis should be practical and outcome-oriented — focused on helping the user understand the litigation risk landscape, not providing an academic treatise. The point is to inform the mediation strategy: parties who understand their litigation risk are better positioned to make rational settlement decisions.
Important: If the user specifies a jurisdiction, tailor the legal analysis accordingly. If no jurisdiction is specified, apply widely recognized common law and civil law principles and note that jurisdiction-specific advice should be sought.
针对每个核心争议点,提供简要的法律分析,需满足:
  • 识别适用的通用法律原则(合同法、侵权法、衡平法等)
  • 说明案件如果进入庭审的可能判决结果(帮助调整和解预期)
  • 标注各方面临的重大法律不确定性或风险
  • 引用相关法律原则名称(例如「减损义务」「合同落空」「不当得利」),除非用户指定了司法辖区,否则无需引用具体法条
法律分析应当务实且以结果为导向——聚焦帮助用户理解诉讼风险格局,而非提供学术论述。核心目的是为调解策略提供参考:了解自身诉讼风险的各方更能够做出理性的和解决策。
重要提示: 如果用户指定了司法辖区,需对应调整法律分析。如果未指定司法辖区,适用广泛认可的普通法和大陆法原则,并说明建议咨询特定司法辖区的专业法律意见。

5. Mediation Strategy & Settlement Directions

5. 调解策略与和解方向

This is the most valuable section for the user. Provide:
BATNA/WATNA Analysis:
  • Party A's BATNA (Best Alternative to Negotiated Agreement): What happens for Party A if mediation fails? Consider litigation costs, time, likelihood of success, and non-monetary consequences.
  • Party A's WATNA (Worst Alternative): The worst realistic outcome for Party A
  • Party B's BATNA and WATNA: Same analysis
Zone of Possible Agreement (ZOPA):
  • Based on the legal analysis and interest mapping, where might the parties' acceptable outcomes overlap?
  • If the dispute involves monetary claims, suggest a realistic settlement range with reasoning
Proposed Settlement Directions: Present 2-3 concrete settlement scenarios, ranging from conservative to creative:
  1. Straightforward Compromise: A split-the-difference or risk-adjusted monetary settlement
  2. Interest-Based Solution: A creative option that addresses underlying interests beyond pure legal entitlements (e.g., restructured business terms, phased payments, future cooperation, a formal apology, modified working arrangements)
  3. Package Deal (if applicable): Combining resolution of multiple issues into a single agreement, allowing trade-offs across issues
For each scenario, briefly note:
  • Why it might work (which interests it satisfies)
  • Potential obstacles
  • Suggested framing for the mediator
Process Recommendations:
Recommend a mediation format and approach based on the case characteristics:
  • Session format: Joint sessions, caucus-heavy (separate meetings with each party), or a combination. Caucus-heavy formats work well when emotions are high, there is a power imbalance, or parties have difficulty communicating directly. Joint sessions are valuable when relationship repair is a goal or when parties need to hear each other's perspectives directly.
  • Co-mediation: Recommend if there are significant power imbalance concerns (e.g., gender dynamics in harassment cases, large corporation vs. individual). Two mediators can help the weaker party feel more comfortable and ensure balanced process management.
  • Session planning: Single session vs. multiple sessions, estimated duration, whether pre-mediation meetings with each party would be beneficial.
  • Pre-mediation steps: Document exchange, obtaining expert valuations, cooling-off periods, preliminary meetings to build rapport and explain the process.
  • Issue sequencing: Recommend the order in which issues should be addressed (referencing the sequence suggested in Section 2).
  • Impasse strategies: If negotiation stalls on a particular issue, suggest approaches — taking a break, moving to a different issue, introducing a compromise proposal, shifting from past-focused blame to future-focused problem-solving.
这是对用户最有价值的模块,需提供以下内容:
BATNA/WATNA分析:
  • 甲方的BATNA(谈判协议最佳替代方案):如果调解失败,甲方将面临什么情况?考虑诉讼成本、时间、胜诉概率,以及非货币后果。
  • 甲方的WATNA(最差替代方案):甲方可能面临的最糟现实结果
  • 乙方的BATNA和WATNA:同上分析
可能达成协议的区间(ZOPA):
  • 基于法律分析和利益梳理,各方可接受的结果可能在什么范围重叠?
  • 如果纠纷涉及金钱索赔,提出合理的和解区间并说明理由
和解方向建议: 提出2-3个具体的和解方案,从保守到创新依次排列:
  1. 直接妥协方案: 各让一步或基于风险调整的金钱和解
  2. 利益导向解决方案: 跳出单纯法律权益范畴、满足潜在利益的创新方案(例如重构商业条款、分期支付、未来合作、正式道歉、调整工作安排)
  3. 一揽子方案(如适用):将多个争议点的解决方案合并为一份协议,允许各方在不同争议点上做权衡
针对每个方案,简要说明:
  • 可行性(满足了哪些利益)
  • 潜在障碍
  • 给调解员的沟通建议
流程建议:
根据案件特征推荐调解形式和方法:
  • 会议形式: 联合会议、以核心会议为主(分别与各方单独沟通),或两者结合。当情绪激烈、存在权力失衡、或各方难以直接沟通时,以核心会议为主的形式效果更好。当关系修复是目标、或各方需要直接倾听对方观点时,联合会议更有价值。
  • 联合调解: 如果存在明显的权力失衡问题(例如骚扰案件中的性别差异、大型企业vs个人),建议采用联合调解。两名调解员可让弱势方更有安全感,确保流程管理的平衡性。
  • 会议规划: 单次会议vs多次会议、预估时长、是否需要提前与各方单独召开调解前会议。
  • 调解前步骤: 文件交换、获取专家估值、冷静期、建立融洽关系并说明流程的初步会议。
  • 争议点排序: 推荐处理争议点的顺序(参考第2部分提出的顺序)。
  • 僵局应对策略: 如果某一争议点的协商停滞,建议应对方法——休息、转到其他争议点、提出妥协方案、从聚焦过往过错转向面向未来的问题解决。

6. Mediation Readiness Checklist

6. 调解准备清单

Provide a tailored checklist based on the specific case. Draw from these items as relevant:
Parties & Authority:
  • All directly interested parties identified and willing to participate
  • Representatives at the table have authority to agree to a final resolution
  • Decision on whether counsel will be present and their role (advisor, active participant, representative)
  • Power imbalance considerations addressed (co-mediation, counsel presence, caucus format)
Process Design:
  • Issues to be mediated have been identified and agreed upon
  • Mediator selection process determined
  • Mediation agreement drafted (covering mandate, confidentiality, cost-sharing, procedures)
  • Date, time, and neutral venue arranged
  • Special requirements addressed (translation, accessibility, remote participation)
  • Confidentiality terms agreed upon and signed
Preparation:
  • Key documents organized and shared as agreed
  • Disclosure process established (advance exchange or as-needed)
  • Each party has prepared their opening statement
  • Fallback process identified if mediation is unsuccessful (arbitration, litigation, etc.)
  • Draft framework for memorandum of understanding prepared
  • Cost-sharing arrangement confirmed
Not all items will apply to every case — include only what is relevant.

根据具体案件提供定制化的清单,可按需从以下条目选择:
各方与决策权:
  • 已识别所有直接利益相关方且各方愿意参与
  • 参会代表有权达成最终解决方案
  • 已确定律师是否参会及其角色(顾问、主动参与者、代表)
  • 已处理权力失衡相关考量(联合调解、律师参会、核心会议形式)
流程设计:
  • 已识别并确认待调解的争议点
  • 已确定调解员遴选流程
  • 已起草调解协议(涵盖委托范围、保密、费用分担、流程)
  • 已安排日期、时间和中立场地
  • 已满足特殊需求(翻译、无障碍设施、远程参会)
  • 已确认并签署保密条款
准备工作:
  • 已整理核心文件并按约定共享
  • 已建立披露规则(提前交换或按需提供)
  • 各方已准备开场陈述
  • 已确定调解失败的备用流程(仲裁、诉讼等)
  • 已准备谅解备忘录框架草稿
  • 已确认费用分担安排
并非所有条目都适用于每个案件——仅包含相关内容即可。

Output Format

输出格式

Default: Structured Text in Chat

默认:对话内结构化文本

Present the analysis directly in the conversation using clear headings and the structure above. This is appropriate for most cases and allows for easy follow-up discussion.
使用清晰的标题和上述结构,直接在对话中呈现分析结果。适用于大多数案件,方便后续跟进讨论。

Word Document (.docx)

Word文档(.docx)

If the user requests a formal document (or if the analysis is lengthy/complex), generate a professional Word document using the template at
assets/mediation_report_template.docx
as a structural reference. Use the docx skill for document creation.
Start from the template's structure and replace all placeholder text with the actual analysis content. The template provides:
  • A title page with confidentiality marking
  • Headers and footers with page numbers
  • Pre-formatted tables for issues, interests, and BATNA/WATNA
  • A readiness checklist with checkboxes
  • Professional styling with consistent headings and color scheme
Adapt the template to the specific case:
  • Add or remove issue tables based on the number of disputes identified
  • Add party interest tables for additional parties in multi-party disputes
  • Include or omit checklist items based on the case's needs
  • Add a table of contents for analyses with 4+ issues

如果用户要求正式文档(或分析内容较长/较复杂),以
assets/mediation_report_template.docx
模板为结构参考,生成专业的Word文档。使用docx技能创建文档。
基于模板结构,将所有占位文本替换为实际分析内容。模板提供:
  • 带保密标识的封面
  • 带页码的页眉页脚
  • 预格式化的争议点、利益、BATNA/WATNA表格
  • 带复选框的准备清单
  • 统一标题和配色的专业样式
可根据具体案件调整模板:
  • 根据识别出的争议点数量增减争议表格
  • 多方纠纷中为额外主体增加利益分析表格
  • 根据案件需求保留或删除清单条目
  • 争议点超过4个的分析可增加目录

Tone and Style Guidelines

语气与风格指南

  • Neutral and balanced: Never advocate for one party. Present both sides fairly. The mediator's role is to be impartial — the analysis should reflect that.
  • Practical over academic: Focus on actionable insights, not theoretical discussions. Lawyers need to know what to do, not just what the law says.
  • Candid about uncertainty: When the legal position is unclear, say so. Mediators and counsel need honest assessments, not false confidence. Honest uncertainty helps parties make realistic settlement decisions.
  • Resolution-oriented language: Frame issues in terms of "interests" and "options" rather than "claims" and "defenses" where possible. Shift focus from past blame to future solutions.
  • Concise but thorough: Each section should be as long as it needs to be, but no longer. Lawyers' time is valuable.
  • Sensitive to dynamics: Be attentive to power imbalances, emotional factors, and relationship dynamics. Note these where relevant rather than treating the dispute as purely legal.
  • 中立平衡: 绝不偏向任何一方,公平呈现双方观点。调解员的角色是保持中立——分析结果应体现这一点。
  • 务实优先: 聚焦可落地的洞察,而非理论讨论。律师需要知道怎么做,而非仅仅知道法律规定是什么。
  • 坦诚面对不确定性: 当法律立场不明确时直接说明。调解员和律师需要真实的评估,而非虚假的信心。坦诚的不确定性可帮助各方做出务实的和解决策。
  • 解决导向语言: 尽可能以「利益」「选项」而非「主张」「抗辩」的框架表述争议。将焦点从过往过错转向未来解决方案。
  • 简洁且全面: 每个模块的长度按需设置,避免冗余。律师的时间非常宝贵。
  • 对动态敏感: 关注权力失衡、情感因素和关系动态。在相关位置标注这些因素,而非将纠纷视为纯粹的法律问题。

Disclaimers

免责声明

Always include a brief disclaimer at the end of the analysis:
This analysis is prepared to assist in mediation preparation and does not constitute legal advice. It is based solely on the materials and information provided. A qualified legal professional in the relevant jurisdiction should be consulted for jurisdiction-specific legal advice. This document is confidential and prepared for mediation purposes only.
每次分析的末尾都需要附上简要免责声明:
本分析仅为协助调解准备而制作,不构成法律建议。分析仅基于所提供的材料和信息得出。如需特定司法辖区的法律建议,请咨询该辖区的合格法律专业人士。本文档为机密文件,仅用于调解目的。

Handling Edge Cases

边缘场景处理

  • Insufficient information: If the user provides very limited information, generate what you can but clearly flag which parts of the analysis are speculative and what additional information would improve accuracy.
  • Multi-party disputes: Adapt the framework to accommodate more than two parties. Each party gets its own position/interest analysis. Consider whether sub-groups of parties share interests and might negotiate as a bloc.
  • Power imbalances: If the materials suggest a significant power imbalance (e.g., large corporation vs. individual, employer vs. employee), note this prominently in the process recommendations. Suggest caucus-heavy formats, co-mediation, or ensuring the weaker party has independent legal counsel. The mediator has a responsibility to ensure power imbalances do not compromise the process.
  • Emotional/high-conflict cases: If the dispute appears highly emotional (family business breakups, employment discrimination, harassment, etc.), emphasize the interest-based analysis, recommend caucus-heavy mediation formats, and suggest pre-mediation meetings to build rapport and manage expectations. Strong emotions need to be acknowledged and validated before substantive negotiation can begin.
  • Cross-border disputes: Flag potential jurisdictional complexities and note that applicable law determination may itself be a disputed issue. Consider whether cultural differences between parties may affect mediation dynamics.
  • Prior failed negotiations: If previous settlement attempts have failed, analyze why and recommend adjustments to the approach (different mediator style, changed circumstances that create new openings, reframing the issues).
  • Government or institutional parties: Note that institutional parties may face constraints on settlement authority (multiple approval levels, policy requirements, public accountability). Recommend confirming authority to settle at the outset.
  • 信息不足: 如果用户提供的信息非常有限,尽可能生成可输出的内容,但明确标注哪些部分的分析是推测性的,以及补充哪些信息可提升准确性。
  • 多方纠纷: 调整框架以适配超过两方的场景。每个主体都有独立的立场/利益分析。考虑是否存在子群体共享利益、可能作为一个整体协商的情况。
  • 权力失衡: 如果材料显示存在明显的权力失衡(例如大型企业vs个人、雇主vs雇员),在流程建议中重点标注。建议采用以核心会议为主的形式、联合调解,或确保弱势方有独立法律顾问。调解员有责任确保权力失衡不会影响流程的公平性。
  • 情感/高冲突案件: 如果纠纷看起来涉及强烈情绪(家族企业拆分、劳动歧视、骚扰等),重点强调利益导向分析,推荐以核心会议为主的调解形式,建议召开调解前会议建立融洽关系、管理预期。在实质性协商开始前,需要先认可和回应强烈的情绪。
  • 跨境纠纷: 标注潜在的司法辖区复杂性,说明适用法律的判定本身可能就是一个争议点。考虑各方的文化差异是否会影响调解动态。
  • 此前协商失败: 如果此前的和解尝试失败,分析失败原因并建议调整方法(不同的调解员风格、创造新机会的环境变化、重构争议点)。
  • 政府或机构主体: 注意机构主体可能在和解决策权上存在约束(多层审批、政策要求、公共问责)。建议在一开始就确认和解决策权。