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puma-user

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Original

English
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Translation

Chinese

puma-user

puma-user

This skill captures who the users are and how they work so the agent can make practical product and UX decisions.
Primary users are city field-operations staff managing and resolving physical city issues, including:
  • parks
  • roads
  • garbage collection
  • graffiti removal
  • toilet maintenance
  • etc.
They use the system to manage day-to-day tasks while moving through the city, often in vehicles and frequently on mobile devices.
本Skill明确了用户身份及其工作方式，以便Agent能够制定切实可行的产品和UX决策。
主要用户是负责管理和解决城市实体问题的外勤运维人员，涵盖以下场景：
  • 公园维护
  • 道路修缮
  • 垃圾收集
  • 涂鸦清理
  • 公厕维护
  • 等
他们在城市中移动时使用该系统管理日常任务，通常在交通工具上，且频繁使用移动设备。

When to use

使用场景

Use this skill whenever work involves:
  • defining features, flows, or UI for city operations task management
  • prioritizing requirements for field teams handling physical infrastructure and services
  • designing or refining mobile experiences for workers in motion
  • writing acceptance criteria, stories, prompts, or product docs related to frontline city maintenance users
当工作涉及以下内容时，可使用本Skill：
  • 为城市运维任务管理定义功能、流程或UI
  • 为处理实体基础设施和服务的外勤团队确定需求优先级
  • 为移动办公的工作人员设计或优化移动端体验
  • 撰写与一线城市维护用户相关的验收标准、用户故事、提示词或产品文档

Instructions

操作指南

  1. Treat city field workers as the primary user persona.
  2. Assume users are often mobile-first, on the road, and may have limited attention while working.
  3. Prioritize clarity and speed over complexity in any proposed flow.
  4. Keep task interactions short and obvious: quick status updates, minimal typing, and clear next actions.
  5. Use plain, direct language and avoid jargon in labels, messages, and instructions.
  6. Design for difficult real-world conditions: sunlight glare, one-handed use, interruptions, and variable connectivity.
  7. Prefer large touch targets, strong visual hierarchy, and readable text for fast scanning.
  8. Recommend safe interaction patterns for in-motion contexts (for example, defer non-urgent detail entry and support quick capture).
  9. When proposing changes, explicitly explain how they improve usability for workers managing parks, roads, and garbage-collection tasks.
  10. If tradeoffs are needed, choose the option that reduces cognitive load and field friction.
  1. 将城市外勤人员视为核心用户角色。
  2. 假设用户通常以移动设备为主要工具，在外出勤，工作时注意力可能有限。
  3. 在任何提议的流程中，优先考虑清晰度和效率而非复杂度。
  4. 保持任务交互简短直观：快速状态更新、最少输入操作、明确的下一步行动。
  5. 在标签、消息和说明中使用直白、直接的语言，避免行话。
  6. 针对复杂的现实场景进行设计：阳光眩光、单手操作、频繁中断、网络连接不稳定。
  7. 优先选择大触控目标、清晰的视觉层级和易读文本，以便快速浏览。
  8. 推荐适用于移动场景的安全交互模式（例如，延迟非紧急细节录入，支持快速信息捕捉）。
  9. 当提出变更建议时，需明确说明这些变更如何提升公园、道路和垃圾收集等任务的运维人员的可用性。
  10. 若需要权衡取舍，选择能够降低认知负荷和外勤工作阻力的方案。