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parcel-tracking

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Chinese

Parcel Tracking

包裹追踪

Find tracking numbers from Gmail dispatch emails and check delivery status for Australian and international couriers.
从Gmail发货邮件中查找追踪单号，查询澳大利亚及国际快递公司的包裹配送状态。

When to Use

适用场景

  • "Where's my parcel / package / order?"
  • "Has my [product] arrived / shipped yet?"
  • "Track my order from [store]"
  • "What's the status of my delivery?"
  • "Do I have a tracking number for [item]?"
  • User pastes or mentions a tracking number
  • "Check the StarTrack / AusPost / Aramex / Toll tracking"
  • "我的包裹/快件/订单在哪里？"
  • "我的[商品]到货/发货了吗？"
  • "追踪我在[商店]的订单"
  • "我的配送状态是什么？"
  • "我有[商品]的追踪单号吗？"
  • 用户粘贴或提及追踪单号
  • "查询StarTrack / AusPost / Aramex / Toll的追踪信息"

Workflow

工作流程

Step 1: Find the Tracking Number

步骤1：查找追踪单号

If the user already provided a tracking number, skip to Step 2.
Otherwise, search Gmail for dispatch emails. Look for recent messages matching:
dispatched OR shipped OR "tracking number" OR "consignment number" newer_than:30d
For a specific store or order, narrow the search:
from:mwave.com.au dispatched
from:amazon.com.au shipped
Read the email body and extract:
  • Tracking / consignment number
  • Carrier name
  • Order number
  • Dispatch date
  • Delivery notes (signature required, etc.)
Gmail access: Use whatever Gmail tool is available (Gmail MCP, gws CLI 
gws gmail
, or ask the user to check manually and paste the tracking number).
如果用户已提供追踪单号，跳过至步骤2。
否则，搜索Gmail中的发货邮件，查找符合以下条件的近期邮件：
dispatched OR shipped OR "tracking number" OR "consignment number" newer_than:30d
针对特定商店或订单，缩小搜索范围：
from:mwave.com.au dispatched
from:amazon.com.au shipped
读取邮件正文并提取：
  • 追踪/托运单号
  • 快递公司名称
  • 订单号
  • 发货日期
  • 配送备注（如需要签名等）
Gmail访问权限：使用可用的Gmail工具（Gmail MCP、gws CLI 
gws gmail
，或请用户手动查询并粘贴追踪单号）。

Step 2: Identify the Carrier and Build the Tracking Link

步骤2：识别快递公司并生成追踪链接

Use the table below to identify the carrier from the tracking number format or dispatch email, then build the direct tracking link where possible.
CarrierNumber format / exampleDirect tracking link
AusPost / StarTrackAlphanumeric, e.g. 
36VJ65064757
, 
JD123456789AU
https://auspost.com.au/mypost/track/details/{NUMBER}
Sendle6-8 alphanumeric chars, e.g. 
SNFJJ3
https://track.sendle.com/tracking?ref={NUMBER}
DHL10-12 digits, e.g. 
1234567890
https://www.dhl.com/au-en/home/tracking.html?tracking-id={NUMBER}
FedEx12-15 digits, or AU+10 digits
https://www.fedex.com/apps/fedextrack/?tracknumbers={NUMBER}
TNT (now FedEx)9 digits, e.g. 
907384999
https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html
(paste)
UPSStarts with 1Z, 18 chars
https://www.ups.com/track?tracknum={NUMBER}
Aramex (formerly Fastway)Numeric label number, varies
https://www.aramex.com.au/tools/track
(paste)
CouriersPleaseNumeric or CP prefix
https://www.couriersplease.com.au/tools-track
(paste)
Toll / MyTollNumeric consignment, varies
https://mytoll.com/
(paste)
Team Global ExpressNumeric, varies
https://myteamge.com/
(paste)
Hunter ExpressAlphanumeric, e.g. 
AIM478695
https://www.hunterexpress.com.au/tracking/
(paste)
Border ExpressNumeric, varies
https://www.borderexpress.com.au/tracking/
(paste)
Direct Freight ExpressNumeric consignment
https://www.directfreight.com.au/ConsignmentStatus.aspx
(paste)
Deep-links (tracking number in URL): AusPost/StarTrack, Sendle, DHL, FedEx, UPS.
Form-based (provide link + number separately): Aramex, CouriersPlease, Toll, Team Global Express, Hunter Express, Border Express, Direct Freight Express, TNT.
If carrier is unknown: Default to AusPost (most common in Australia), or ask the user to check their dispatch email.
使用下方表格根据追踪单号格式或发货邮件识别快递公司，然后尽可能生成直接追踪链接。
快递公司单号格式/示例直接追踪链接
AusPost / StarTrack字母数字组合，例如 
36VJ65064757
, 
JD123456789AU
https://auspost.com.au/mypost/track/details/{NUMBER}
Sendle6-8位字母数字组合，例如 
SNFJJ3
https://track.sendle.com/tracking?ref={NUMBER}
DHL10-12位数字，例如 
1234567890
https://www.dhl.com/au-en/home/tracking.html?tracking-id={NUMBER}
FedEx12-15位数字，或AU+10位数字
https://www.fedex.com/apps/fedextrack/?tracknumbers={NUMBER}
TNT (现归属FedEx)9位数字，例如 
907384999
https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html
(粘贴单号)
UPS以1Z开头，共18位字符
https://www.ups.com/track?tracknum={NUMBER}
Aramex (原Fastway)数字标签号，格式不一
https://www.aramex.com.au/tools/track
(粘贴单号)
CouriersPlease纯数字或CP前缀
https://www.couriersplease.com.au/tools-track
(粘贴单号)
Toll / MyToll数字托运单号，格式不一
https://mytoll.com/
(粘贴单号)
Team Global Express纯数字，格式不一
https://myteamge.com/
(粘贴单号)
Hunter Express字母数字组合，例如 
AIM478695
https://www.hunterexpress.com.au/tracking/
(粘贴单号)
Border Express纯数字，格式不一
https://www.borderexpress.com.au/tracking/
(粘贴单号)
Direct Freight Express数字托运单号
https://www.directfreight.com.au/ConsignmentStatus.aspx
(粘贴单号)
深度链接（单号包含在URL中）：AusPost/StarTrack、Sendle、DHL、FedEx、UPS。
表单式（需单独提供链接和单号）：Aramex、CouriersPlease、Toll、Team Global Express、Hunter Express、Border Express、Direct Freight Express、TNT。
若无法识别快递公司：默认使用AusPost（澳大利亚最常用），或请用户查看其发货邮件。

Step 3: Try to Get Live Status

步骤3：尝试获取实时状态

If web scraping tools are available, try scraping the tracking page:
url: {direct tracking URL}
wait_for: 3000 (many tracking pages are JS-rendered)
Many tracking pages return limited data when scraped. AusPost is particularly JS-heavy. If scraping returns useful status info, include it. If not, just provide the direct link. Don't mention failed scrapes to the user.
If browser automation is available (Chrome MCP, Playwright), navigate to the tracking page and read the status directly.
If no scraping/browser tools are available, skip this step and provide the link.
如果有网页抓取工具，尝试抓取追踪页面：
url: {direct tracking URL}
wait_for: 3000 (许多追踪页面是JS渲染的)
很多追踪页面被抓取时返回的数据有限，AusPost的页面尤其依赖JS。如果抓取到有用的状态信息，就包含进去；如果没有，仅提供直接链接，不要向用户提及抓取失败。
如果有浏览器自动化工具（Chrome MCP、Playwright），导航至追踪页面并直接读取状态。
如果没有抓取/浏览器工具，跳过此步骤并提供链接。

Step 4: Present Results

步骤4：展示结果

Always include:
  1. Current status (from scrape if available, or from dispatch email)
  2. Direct tracking link (always)
  3. Expected delivery window (if known)
  4. Delivery notes (signature required, card-to-collect, etc.)
始终包含：
  1. 当前状态（如有则来自抓取结果，否则来自发货邮件）
  2. 直接追踪链接（必须包含）
  3. 预计配送窗口（如已知）
  4. 配送备注（如需要签名、需自取等）

Example: Carrier with Deep Link

带深度链接的快递公司示例

Order IN03069870 — Mac mini x 2
Dispatched by Mwave via AusPost/StarTrack on 17 Mar

Tracking: 36VJ65064757
Status: In transit — processed at Sydney sorting facility
Expected: Thu 19 – Fri 20 Mar
Note: Signature required. If no one home, parcel goes to local post office.

Track live: https://auspost.com.au/mypost/track/details/36VJ65064757
Order IN03069870 — Mac mini x 2
Dispatched by Mwave via AusPost/StarTrack on 17 Mar

Tracking: 36VJ65064757
Status: In transit — processed at Sydney sorting facility
Expected: Thu 19 – Fri 20 Mar
Note: Signature required. If no one home, parcel goes to local post office.

Track live: https://auspost.com.au/mypost/track/details/36VJ65064757

Example: Form-Based Carrier

表单式快递公司示例

Order 12345 — [item]
Dispatched via Toll on 15 Mar

Consignment: TXY9876543
Expected: 3-5 business days

Track at: https://mytoll.com/
Paste consignment number: TXY9876543
Order 12345 — [item]
Dispatched via Toll on 15 Mar

Consignment: TXY9876543
Expected: 3-5 business days

Track at: https://mytoll.com/
Paste consignment number: TXY9876543

Handling Multiple Parcels

处理多个包裹

Search broadly:
(dispatched OR shipped OR "on its way" OR "tracking number") newer_than:30d
Present each parcel as a separate block.
广泛搜索：
(dispatched OR shipped OR "on its way" OR "tracking number") newer_than:30d
每个包裹单独成块展示。

Carrier Contact Numbers (Australia)

澳大利亚快递公司联系电话

CarrierPhoneHours (AEST/AEDT)
AusPost / StarTrack eParcel13 13 18Mon-Fri 8am-6pm
StarTrack (account customers)13 23 45Business hours
CouriersPlease13 00 36 16Business hours
Toll Priority13 15 31Mon-Fri 7am-10pm, Sat-Sun 7am-5pm
Toll IPEC1300 865 547Business hours
Hunter Express02 9780 4099Business hours
DHL13 14 06Business hours
FedEx / TNT13 26 10Business hours
UPS13 26 77Business hours
AramexSee aramex.com.au/contact-usBusiness hours
SendleOnline only (support form)—
Team Global Expressmyteamge.com contact form—
快递公司电话工作时间（AEST/AEDT）
AusPost / StarTrack eParcel13 13 18周一至周五 8am-6pm
StarTrack（企业客户）13 23 45工作时间
CouriersPlease13 00 36 16工作时间
Toll Priority13 15 31周一至周五 7am-10pm，周六至周日 7am-5pm
Toll IPEC1300 865 547工作时间
Hunter Express02 9780 4099工作时间
DHL13 14 06工作时间
FedEx / TNT13 26 10工作时间
UPS13 26 77工作时间
Aramex查看 aramex.com.au/contact-us工作时间
Sendle仅在线（支持表单）—
Team Global Expressmyteamge.com 联系表单—

Carrier-Specific Notes

快递公司特定说明

AusPost / StarTrack
  • URL format: 
    https://auspost.com.au/mypost/track/details/{TRACKING_NUMBER}
    — tracking number goes directly in the path
  • Sparse tracking events after Sydney (Lidcombe/Chullora) processing is normal for regional deliveries
  • Allow up to 24 hours after dispatch for tracking to appear
  • Signature-required parcels go to local post office if undelivered
Sendle
  • Sendle halted all parcel pick-ups in early 2025 and directed customers to Aramex. Existing Sendle shipments still trackable.
  • Deep link: 
    https://track.sendle.com/tracking?ref={SENDLE_REFERENCE}
Toll vs Team Global Express
  • Toll Global Express was sold and rebranded as Team Global Express — different tracking system
  • Domestic Toll parcels (IPEC, Priority, Express) still use MyToll
AusPost / StarTrack
  • URL格式：
    https://auspost.com.au/mypost/track/details/{TRACKING_NUMBER}
    — 追踪单号直接放在路径中
  • 对于偏远地区配送，悉尼（Lidcombe/Chullora）分拣中心处理后追踪事件减少是正常现象
  • 发货后最多24小时追踪信息才会显示
  • 需要签名的包裹如果无人接收，会被送至当地邮局
Sendle
  • Sendle已于2025年初停止所有包裹取件服务，引导客户使用Aramex。已发出的Sendle包裹仍可追踪。
  • 深度链接：
    https://track.sendle.com/tracking?ref={SENDLE_REFERENCE}
Toll vs Team Global Express
  • Toll Global Express已被出售并更名为Team Global Express — 使用不同的追踪系统
  • 国内Toll包裹（IPEC、Priority、Express）仍使用MyToll

Tool Flexibility

工具兼容性

This skill works with whatever tools are available:
ToolWhat it enables
Gmail access (any MCP or CLI)Search dispatch emails for tracking numbers
Web scraper (any MCP)Attempt live status from tracking pages
Browser automation (Chrome MCP, Playwright)Navigate tracking pages for JS-rendered status
None of the aboveUser provides tracking number, skill provides the correct link
此技能可与任何可用工具配合使用：
工具功能
Gmail访问权限（任何MCP或CLI）搜索发货邮件获取追踪单号
网页抓取工具（任何MCP）尝试从追踪页面获取实时状态
浏览器自动化工具（Chrome MCP、Playwright）导航至追踪页面直接读取状态
以上工具均无用户提供追踪单号，技能提供正确的链接