Loading...

Back to Details

community-kpi-dashboard

Compare original and translation side by side

🇺🇸

Original

English

🇨🇳

Translation

Chinese

Community KPI Dashboard Skill

Community KPI 仪表盘 Skill

When to Use

适用场景

Establishing community OKRs or executive scorecards.
Reporting on quarterly community performance.
Tying community metrics to pipeline, retention, or product adoption.

制定社区OKR或高管计分卡。
汇报社区季度表现。
将社区指标与销售漏斗、用户留存或产品采用率关联。

Framework

指标框架

Health Metrics – member growth, activation rate, return visitors, content contributions.
Engagement Metrics – participation per program, thread depth, event attendance, response SLAs.
Advocacy Metrics – champions created, referrals, case studies, beta participation.
Business Impact – influenced pipeline, expansion rate, churn reduction, product usage deltas.
Trust & Safety – moderation actions, escalation time, sentiment shifts, NPS.

健康指标 – 成员增长、激活率、回访用户、内容贡献。
参与度指标 – 各项目参与度、讨论深度、活动出席率、响应服务水平协议（SLA）。
拥护者指标 – 核心拥护者培养、推荐量、案例研究、Beta版参与度。
业务影响 – 影响销售漏斗、客户拓展率、降低流失率、产品使用变化量。
信任与安全 – 审核操作、升级处理时长、舆情变化、净推荐值（NPS）。

Templates

相关模板

BI dashboard schema with recommended charts + filters.
KPI definition sheet detailing owners, data sources, refresh cadence.
Executive digest template translating stats into decisions/asks.

包含推荐图表和筛选器的BI仪表盘架构。
详细说明负责人、数据源和更新频率的KPI定义表。
将数据转化为决策需求的高管摘要模板。

Tips

实用技巧

Blend qualitative highlights with quantitative charts for context.
Instrument campaigns/programs with UTM or CRM links to show attribution.
Pair with
```
design-community-strategy
```
to keep KPIs aligned to objectives.

结合定性亮点与定量图表，提供背景信息。
为营销活动/项目添加UTM或CRM链接，以展示归因效果。
搭配
```
design-community-strategy
```
使用，确保KPI与目标保持一致。