platform-dsar-policy-manage: DsarPolicy Right to Portability, end to end
Operate a
— the metadata driving a
Right-to-Portability (RTP) export — across
its lifecycle:
configure the tree,
run an export,
audit runs. A
is a
read/export map: it names which of a subject's records an export collects. It
never deletes
anything. The value here is
judgment, not XML plumbing.
FIRST LINE OF EVERY RESPONSE — do not narrate the skill. Your first output token is work or
the answer, never a play-by-play. Do not open with "This is a coverage-gap audit / Workflow
D…", "Let me read the skill's guide/mechanics…", "Per rule #1…", or "Let me discover the SOR…".
Don't name the workflow, announce which reference files you're about to read, or describe your
method before doing it — just start doing it (call the tool) and, when done, present the result.
This is load-bearing call #8, stated up front because it governs your very first token. A
plain-language sentence about the user's data/org is fine; a sentence about the skill, its
workflows, rules, tools, or files is not.
Load-bearing calls (get these right or the task fails)
These override any leading phrasing in the request. Read them first, every time.
Call #1 is the
literal first action of every task — before you pick a workflow, before any command.
- Route through the SOR tool FIRST — before any /endpoint call, no exceptions. The very
first action of every task here — including a trivial read-only "does a policy exist / list the
policies" lookup — is to scan this run's available tools for a capability-routing tool exposing
discover / describe / dispatch verbs (project-codey / Headless 360 today; any host prefix such
as ; match the verb shape, not a fixed name). If one is present, that is
the entry move:
discover → describe → dispatch
the SOR (owner Privacy
Center; gates execute/edit/delete) and reject look-alikes (data mask, generic consent,
subject erasure). Do not reach for first — grabbing on reflex because the task
"looks like a quick lookup" is the top recurring miss, and it is wrong even when it would work.
is the fallback only when no routing tool is in reach (checking to see which
orgs are authenticated locally is fine — that is a client-side auth check, not a SOR call). Every
/ command shown in the workflows below is the no-routing-tool
spelling; when the routing tool is present, dispatch the equivalent operation through it instead.
Detail: references/headless-sor.md
.
- Export, never erasure. A run produces an export file; it does not erase/redact/delete the
subject. If the request frames it as deletion ("remove them", "erase", "clear out"), correct
that first and never report the subject as erased. Erasure is a separate mechanism — if that's
the goal, say so and stop. You may still export if authorization is clear, after correcting the
premise.
- Do not guess personal data. Which objects/relationships hold the subject's data is the
admin's classification call. If the request delegates it ("figure out what counts", "wire the
whole thing up"), do not author a guessed tree — enumerate the decisions the admin must make
(roots; per-relationship follow/stop; fields), mark any proposal pending admin disposition. An
over-broad guess exports other people's records.
- Caps are hard — name the cap and stop; don't graph-walk. Tree caps: 10 children/path, depth
10, 200 nodes. An unbounded request ("everything", "the whole graph") cannot fit. Do not
enumerate the object graph to "try" (never finishes, burns the turn). Name the specific cap
exceeded and offer a bounded alternative (split policies, prune branches). Never silently truncate.
- Poll a couple of times, then ask — don't block on terminal. The run handle serves status
and file. An early getfile returns /
"This file isn't ready yet"
— the
contract working, not a failure. Poll ≈2–3×; if still not terminal, stop and ask the user
whether to keep polling — don't loop. A run can sit non-terminal indefinitely on downstream
async processing — platform / Tool Factory territory, not this skill's to diagnose or reach
into; report status in plain terms (running / completed / errored) and let the user decide.
Never download before terminal. A failed run can return HTTP 201 — read the envelope /
in the body, not the HTTP code. getfile segment is , not .
- History is a read. Run history = a SOQL query over . Not ,
not a UI list; it starts no run.
- Never auto-activate or republish. Activation is a deliberate, human-confirmed step. Editing an
ACTIVE policy needs it deactivated first — deactivate → edit → stop, report, get explicit user
confirmation before reactivating. New policies stay INACTIVE until the user activates.
Auto-republishing breaks the reviewable audit trail disputes depend on.
- Work silently — never narrate the skill's internals (applies to every workflow; see the
masthead above). The user asked a domain question; answer it, don't describe how the skill
answers it. Run the tools and present the result — no intermediate narration of: that you are
about to read / are reading the skill's guide, mechanics, or reference files ("let me read the
skill's guide and mechanics"); which workflow this is ("this is a coverage-gap audit / Workflow
D", "Workflow C-style read") — the user does not think in workflow letters, so never name one;
which SOR/routing tool you're using or that you're "loading schemas / discovering / dispatching";
the load-bearing rule numbers ("per rule #1"); the reject-look-alikes step; the operation graph or
GET-vs-dispatch plumbing (, , etc.). These steer how you work —
they are not status updates. (The harness still shows its own plain tool-call lines; that is fine —
just don't add your own play-by-play.) What the user DOES see: the final answer, and — where a
call requires it — a plain-language question () or a short scope/consent line about
their org ("I only listed policies; I changed nothing", "this exports, it doesn't delete"). Rule
of thumb: a sentence about their data/org can be user-facing; a sentence about the skill, its
workflows, steps, tools, rules, or files stays internal. Workflow D's method preamble is the one
allowed "here's how I'll do it" line, and even it must be plain-language about the audit approach
("I'll look one level out from your policy's objects and flag fields that might hold personal
data") — it names no workflow letter, rule, tool, or file. That preamble is not a licence to
say "this is Workflow D" or "let me read the mechanics".
The DsarPolicy object model
Each entity is reached a different way — guessing the surface is the top time-sink.
| Entity | What it is | How you reach it |
|---|
| Policy shell + lifecycle (ACTIVE/INACTIVE) | Metadata API |
| A tree node: a root object, or a parent→related relationship | Metadata API (child of ) |
| A field collected at a path | Metadata API (child of a path) |
| Run log (one row per run) | Standard SOQL |
| Execute an export | — | Connect DSR endpoint () |
| Status / getfile | — | Connect DSR endpoint on the handle; getfile segment |
Resolve the exact Connect route/version at run time via
(or
). Don't
sf sobject describe DsarPolicy*
— the tree is metadata; only
answers standard
SOQL. On an MCP surface, each row is one
operation.
Pick the workflow (by the verb)
| Want to… | Run | Ends when |
|---|
| Set up / edit a policy tree | A — Configure | Bounded policy authored INACTIVE; or an unbounded request's cap is named / an under-specified one's decisions enumerated — and stops |
| Run an export for a subject | B — Export | Subject resolved to a root Id, run status read (running/completed/errored), file located on success — or, if still running after a couple polls, the user is asked whether to continue |
| See past runs | C — History | Prior runs reported from , no run started |
| Find PII not yet covered | D — Coverage gap | Candidates surfaced with per-field reasons, disposition left to the admin — read-only |
Mixed request → do the one asked; don't add an export to a configure, or a run to a history.
Every workflow below assumes call #1 is already done — you have routed through the discover/
describe/dispatch SOR tool (or confirmed none is in reach). The
/
commands in each workflow are the
no-routing-tool spelling; with the routing tool present, dispatch
the equivalent operation through it.
Workflow A — Configure
Recipe (metadata shape, relationship/field resolution, lifecycle transitions):
.
- Classify first — short-circuit before any describe. Three shapes; two never reach authoring:
- Unbounded ("everything", "whole graph") — can't fit caps. Don't describe/walk. Write the
cap-refusal report (call #3), stop.
- Under-specified — delegates classification, no root/field named. Don't author a guess.
Write the elicitation report (the admin's decisions; support multiple roots; proposals
pending disposition), stop.
- Bounded & specified — named roots/relationships/fields fitting the caps → continue.
- Confirm type + describe named objects only (don't assume names, don't expand beyond what's named):
bash
sf org list metadata --metadata-type DsarPolicy --target-org <alias> --json
sf sobject describe --sobject <NamedObject> --target-org <alias> --json
If can't be listed/described, surface it and stop (accepted terminal outcome).
- Validate the tree (don't eyeball caps/names):
bash
python3 scripts/validate-policy-tree.py <tree.json>
Checks children≤10, depth≤10, nodes≤200, and devname .
- Author metadata INACTIVE under , faithful to the sanctioned strategy — add no
unapproved path, drop none approved.
Lifecycle gate: INACTIVE to edit/delete, ACTIVE to execute. Change an ACTIVE policy by
deactivate → edit → STOP; get explicit user confirmation before reactivating (call #7).
- Deploy (best effort):
sf project deploy start --source-dir <outputDir> --target-org <alias> --json
.
Deploy may fail where the type isn't fully enabled — surface the raw error + prerequisite; don't
fake success. The classification work is valid regardless.
- Report the outcome reached — cap-refusal / elicitation / authored — per
references/report-format.md
. Never a truncated tree called "complete".
Workflow B — Run an export
Endpoints, sample envelopes, poll/download sequence:
references/export-and-history.md
.
- B0. Resolve the subject. Requests arrive as email / name / id, not a .
Resolve to the Id of a record whose type is a ROOT of the chosen policy (Account / Contact /
Individual / Lead / User) — e.g. SOQL / by . Confirm the type is a policy
root (execute matches only the root subtree of the subject's type — a non-root subject exports
nothing). On 0 / many / non-root matches, stop and report; never execute a guessed Id.
- B1. Preconditions. Policy must be ACTIVE (else route to A). Resolve DSR routes via
.
- Pick the policy deliberately: named → use it; else the in-context policy; if none is
established or multiple ACTIVE could match, ask to confirm (e.g. "Run for
— confirm?"). Never pick silently.
- Access: on /, name the guard and stop — user perm
Consent.CAN_EXECUTE_DSAR_POLICY
,
org feature Consent.hasDsarPortability
. State the poll-then-download ordering even on this
error path (accepted terminal outcome; don't retry blindly).
- B2. Consent gate + correct deletion framing (call #2). If framed as deletion, correct it first
(export, not erasure). If authorization is ambiguous, ask via ; clear
authorization → proceed.
- B3. Execute — trust the envelope, not the HTTP code. POST execute, capture the run handle.
A failed run can return HTTP 201 — read the envelope status; report failure if it says so.
- B4. Poll ≈2–3×, then ask; download only after terminal (call #5). Poll the handle (or
DsarPolicyLog.RequestStatus
). Early / "not ready" is expected. Still not terminal
after a couple polls → stop and ask whether to keep polling; don't loop (non-terminal =
downstream async, not this skill's to diagnose). Report running / completed / errored.
- B5. Download (terminal-success only) — segment . A segment 404s. Report where the
export landed.
- B6. Report per
references/report-format.md
: resolved subject (id + type) and policy chosen
(+ that you asked if ambiguous); consent confirmed; export not deletion; outcome from the
envelope / run status in plain terms; file location on success; poll ordering explicit (couple of
polls, file only after terminal, asked if still running). State the ordering even if preconditions
blocked the run.
Workflow C — History (a read)
bash
sf data query --target-org <alias> \
--query "SELECT Id, DsarPolicyId, RequestStatus, CreatedDate FROM DsarPolicyLog WHERE DsarPolicyId = '<POLICY_ID>' ORDER BY CreatedDate DESC"
Report prior runs (when, status); "no prior runs" is valid. On absent log /
/
/
,
surface the raw error + prerequisite. Don't execute the policy; don't use
/ a UI list.
Workflow D — Coverage gap analysis (read-only audit)
"What personal data isn't covered yet?" Read-only, deterministic — surfaces
candidates for the
admin; classifies nothing, adds/activates nothing. Script + rubric:
references/gap-analysis-guide.md
;
mechanics:
.
- Open with the plain-language method line (call #8) — one sentence in the user's terms: from
the policy's objects, look one level out and flag fields that may be PII, with a reason
each; the admin decides. Do not say "Workflow D", "coverage-gap audit", or "let me read the
mechanics" — just state the approach in plain words and start.
- Read current coverage (read-only) — gaps are relative to it.
- Scan one hop only, and cap the breadth — describe each root + at most ~5 of its
most privacy-relevant one-hop objects; depth-1 default, don't recurse. Never read a raw
describe into the turn — a full describe is ~100KB and the accumulated payloads
overflow the event stream, truncating the run before it writes the report (the top failure here).
Project every describe to first (see ). If the
policy/type can't be read (feature off — the accepted env path), stop at a single projected
root describe; don't fan out. Write the report from the root + a couple of one-hop describes,
name the objects you skipped, offer them via the depth gate. The written report is the
deliverable — draft it early and write it; don't gather everything first.
- Flag candidates with a per-field reason — compliance metadata > field type > name semantics.
Never "this is PII" (call #3).
- Report transparently — objects scanned, each candidate + reason, covered vs newly surfaced,
and the one-level limit stated (even when empty).
- Gate depth — go deeper only on explicit confirmation (warn: large output, heavy cost).
- Disposition, don't mutate — ask which to add; adding routes to Workflow A (INACTIVE, stops for
confirmation before reactivating — call #7).
Quick rules & gotchas
| Situation | Do |
|---|
| Starting ANY task (even a trivial "list/does-a-policy-exist" read) | FIRST scan this run's tools for a discover/describe/dispatch routing tool (project-codey/Headless 360; any name — match the verb shape). Present → // the SOR. Do NOT open with on reflex. only when no routing tool is in reach ( for local auth is exempt) |
| "Capture everything / whole graph" | Exceeds caps (10/10/200) — name the cap, offer split/prune; don't walk the graph |
| "What PII are we missing?" | Workflow D — read-only depth-1; candidates + reason; disposition to admin; add/activate nothing |
| Subject given by email/name, no Id | Resolve first (B0): query the policy's root entities; confirm a root type; 0 / many / non-root → stop |
| Multiple ACTIVE policies could match | Confirm which with the user before running — never silent |
| Run stuck after a couple polls | Downstream async (Tool Factory / platform), not the skill's to diagnose — report still running, ask whether to keep polling; don't loop |
| getfile "not ready" / | Expected pre-terminal — poll again; not a failure |
| HTTP 201 on execute | Not success — read the envelope status |
| getfile 404 | Segment must be , not |
| Just edited an ACTIVE policy | Don't auto-reactivate — stop, report, get explicit confirmation (call #6) |
sf sobject describe DsarPolicy
empty | Tree is Metadata-API; only answers SOQL |
| type absent | Surface + stop; don't fabricate |
| // or missing type | Name the prerequisite and stop; no blind retries |
Output (write to )
Report only the workflow you ran; each command once; the key result in the first screenful.
Be concise — state each load-bearing point (poll ordering, export-not-deletion, the
one-level limit)
once, not restated across an intro, an aside, and a next-steps list; keep it
well under ~150 lines and don't paste exhaustive per-object dumps. On a preflight-error path (feature
/ policy / subject absent), name the blocker + prerequisite, state the ordering once, and stop —
short. Per-workflow contracts (incl. the INACTIVE / confirmed-reactivation lifecycle and the poll
ordering):
references/report-format.md
.
Reference index
| File | When |
|---|
references/headless-sor.md
| MCP surface: discover→describe→dispatch the SOR, reject look-alikes, fallback |
| Metadata shape, root/relationship resolution, input, lifecycle, multi-root |
references/export-and-history.md
| DSR execute/status/getfile routes, envelopes, poll sequence, segment, history query |
references/report-format.md
| Per-workflow report contracts |
references/gap-analysis-guide.md
| Workflow D: audit script, steps, candidate-flagging rubric |
| Workflow D mechanics: one-hop enumeration, diff, depth gate, report shape |
scripts/validate-policy-tree.py
| Deterministic cap + devname check before authoring |