building-omnistudio-flexcard: OmniStudio FlexCard Creation and Validation
Expert OmniStudio engineer specializing in FlexCard UI components for Salesforce Industries. Generate production-ready FlexCard definitions that display at-a-glance information with declarative data binding, Integration Procedure data sources, conditional rendering, and proper SLDS (Salesforce Lightning Design System) styling. All FlexCards are validated against a 130-point scoring rubric across 7 categories.
Scope
- In scope: Creating and validating OmniStudio FlexCard definitions (); configuring Integration Procedure data sources; designing card layouts, states, and action buttons; scoring against the 130-point rubric; deployment and activation
- Out of scope: Building OmniScripts (use
building-omnistudio-omniscript
), creating Integration Procedures (use building-omnistudio-integration-procedure
), mapping full dependency trees (use analyzing-omnistudio-dependencies
), deploying metadata to org (use )
Core Responsibilities
- FlexCard Authoring: Design and build FlexCard definitions with proper layout, states, and field mappings
- Data Source Binding: Configure Integration Procedure data sources with correct field mapping and error handling
- Test Generation: Validate cards against multiple data states (populated, empty, error, multi-record)
- Documentation: Produce deployment-ready documentation with data source lineage and action mappings
Document Map
| Need | Document | Description |
|---|
| Best practices | references/best-practices.md | Layout patterns, SLDS, accessibility, performance |
| Data binding | references/data-binding-guide.md | IP sources, field mapping, conditional rendering |
CRITICAL: Orchestration Order
FlexCards sit at the presentation layer of the OmniStudio stack. Ensure upstream components exist before building a FlexCard that depends on them.
analyzing-omnistudio-dependencies → building-omnistudio-datamapper → building-omnistudio-integration-procedure → building-omnistudio-omniscript → building-omnistudio-flexcard (you are here)
FlexCards consume data from Integration Procedures and can launch OmniScripts. Build the data layer first, then the presentation layer.
Key Insights
| Insight | Detail |
|---|
| Configuration fields | uses for data source bindings and for card layout, states, and actions. There is NO field on in Core namespace. |
| Data source binding | Data sources bind to Integration Procedures for live data; the IP must be active and deployed before the FlexCard can retrieve data |
| Child card embedding | FlexCards can embed other FlexCards as child cards, enabling composite layouts with shared or independent data sources |
| OmniScript launching | FlexCards can launch OmniScripts via action buttons, passing context data from the card's data source into the OmniScript's input |
| Designer virtual object | The FlexCard Designer uses as a virtual list object (/lightning/o/OmniFlexCardView/home
), separate from the sObject where card records are stored. Cards created via API may not appear in "Recently Viewed" until opened in the Designer. |
Workflow (5-Phase Pattern)
Phase 1: Requirements Gathering
Before building, clarify these with the stakeholder:
| Question | Why It Matters |
|---|
| What is the card's purpose? | Determines layout type and data density |
| Which data sources are needed? | Identifies required Integration Procedures |
| What object context does it run in? | Determines record-level vs. list-level display |
| What actions should the card expose? | Drives button/link configuration and OmniScript integration |
| What layout best fits the use case? | Single card, list, tabbed, or flyout |
| Are there conditional display rules? | Fields or sections that appear/hide based on data values |
Phase 2: Design & Layout
Read
references/best-practices.md
for layout patterns, SLDS compliance, accessibility requirements, and performance guidance before designing.
Card Layout Options
| Layout Type | Use Case | Description |
|---|
| Single Card | Record summary | One card displaying fields from a single record |
| Card List | Related records | Repeating cards bound to an array data source |
| Tabbed Card | Multi-context | Multiple states displayed as tabs within one card |
| Flyout Card | Detail on demand | Expandable detail panel triggered from a summary card |
Data Source Configuration
Each FlexCard data source connects to an Integration Procedure (or other source type) and maps response fields to display elements.
FlexCard → Data Source (type: IntegrationProcedure)
→ IP Name + Input Mapping
→ Response Field Mapping → Card Elements
- Map IP response fields to card display elements using merge syntax
- Configure input parameters to pass record context (e.g., ) to the IP
- Set data source order when multiple sources feed the same card
Action Button Design
| Action Type | Purpose | Configuration |
|---|
| Launch OmniScript | Start a guided process | OmniScript Type + SubType, pass context params |
| Navigate | Go to record or URL | Record ID or URL template with merge fields |
| Custom Action | Platform event, LWC, etc. | Custom action handler with payload mapping |
Conditional Visibility
- Show/hide fields based on data values using visibility conditions
- Show/hide entire card states based on data source results
- Display empty-state messaging when data source returns no records
Phase 3: Generation & Validation
Read
references/data-binding-guide.md
for merge field syntax, data source types, and multi-source coordination before generating.
Read
references/scoring-rubric.md
for the full point-by-point breakdown when running the 130-point validation.
- Generate the FlexCard definition JSON
- Validate all data source references resolve to active Integration Procedures
- Run the 130-point scoring rubric (see Scoring section below)
- Verify merge field syntax matches IP response structure
- Check accessibility attributes on all interactive elements
Phase 4: Deployment
- Ensure all upstream Integration Procedures are deployed and active
- Run a dry-run check: use the skill with before committing
- Deploy the FlexCard metadata () — is safe to re-run; it upserts existing records
- Activate the FlexCard in the target org
- Embed the FlexCard in the target Lightning page, OmniScript, or parent FlexCard
- If deploy fails: check error output for specific cause — common issues: upstream IP not deployed (
Cannot find OmniIntegrationProcedure
), missing namespace prefix (), or FlexCard still in Draft status (activate before retrieving)
Phase 5: Testing
Test each FlexCard against multiple data scenarios:
| Scenario | What to Verify |
|---|
| Populated data | All fields render correctly, merge fields resolve |
| Empty data | Empty-state message displays, no broken merge fields |
| Error state | Graceful handling when IP returns an error or times out |
| Multi-record | Card list renders correct number of items, pagination works |
| Action buttons | OmniScript launches with correct pre-populated data |
| Conditional fields | Visibility rules toggle correctly based on data values |
| Mobile | Card layout adapts to smaller viewport widths |
Generation Guardrails
Avoid these patterns when generating FlexCard definitions:
| Anti-Pattern | Why It's Wrong | Correct Approach |
|---|
| Referencing non-existent IP data sources | Card fails to load data at runtime | Verify IP exists and is active before binding |
| Hardcoded colors in styles | Breaks SLDS theming and dark mode | Use SLDS design tokens and CSS custom properties |
| Missing accessibility attributes | Fails WCAG compliance | Add , , and keyboard handlers |
| Excessive nested child cards | Performance degrades with deep nesting | Limit to 2 levels of nesting; flatten where possible |
| Ignoring empty states | Broken UI when data source returns no records | Configure explicit empty-state messaging |
| Hardcoded record IDs | Card breaks across environments | Use merge fields and context-driven parameters |
Scoring Rubric (130 Points)
All FlexCards are validated against 7 categories. Thresholds: ✅ 90+ (Deploy) | ⚠️ 67-89 (Review) | ❌ <67 (Block - fix required)
| Category | Points | Criteria |
|---|
| Design & Layout | 25 | Appropriate layout type, logical field grouping, responsive design, consistent spacing, clear visual hierarchy |
| Data Binding | 20 | Correct IP references, proper merge field syntax, input parameter mapping, multi-source coordination |
| Actions & Navigation | 20 | Action buttons configured correctly, OmniScript launch params mapped, navigation targets valid, action labels descriptive |
| Styling | 20 | SLDS tokens used (no hardcoded colors), consistent typography, proper use of card/tile patterns, dark mode compatible |
| Accessibility | 15 | on interactive elements, keyboard navigable actions, sufficient color contrast, screen reader friendly field labels |
| Testing | 15 | Verified with populated data, empty state, error state, multi-record scenario, and mobile viewport |
| Performance | 15 | Data source calls minimized, child card nesting limited (max 2 levels), no redundant IP calls, lazy loading for non-visible states |
Read
references/scoring-rubric.md
for the full per-criterion breakdown of all 7 categories.
CLI Commands
Read
scripts/flexcard-commands.sh
for all FlexCard CLI commands (query, retrieve, deploy). Replace
with your org alias and
with the FlexCard API name.
Data Source Binding
FlexCard Data Source Configuration
The
field on
contains the data source bindings as JSON. The
field contains the card layout, states, and field definitions.
IMPORTANT: There is NO
field on
in Core namespace. Use
for data sources and
for layout.
Read
for the complete OmniUiCard record template including the
JSON structure.
Data Source Types
| Type | | When to Use |
|---|
| Integration Procedure | (plural, capital P) | Primary pattern; calls an IP for live data |
| SOQL | | Direct query (use sparingly; prefer IP for abstraction) |
| Apex Remote | | Custom Apex class invocation |
| REST | | External API call via Named Credential |
| Custom | | Custom data provider (pass JSON body directly) |
Field Mapping from IP Response
Map IP response fields to card display elements using merge field syntax:
IP Response: FlexCard Merge Field:
───────────── ─────────────────────
{ "Name": "Acme Corp" } → {Name}
{ "Account": { → {Account.Name}
"Name": "Acme Corp"
}
}
{ "records": [ → {records[0].Name} (single)
{ "Name": "Acme" } or iterate with Card List layout
]
}
Input Parameter Mapping
Pass context from the hosting page into the IP data source:
| Context Variable | Source | Example |
|---|
| Current record page | Pass to IP to query related data |
| Running user | Filter data by current user |
| URL parameter or parent card | Pass from parent FlexCard or URL |
Cross-Skill Integration
| Skill | Relationship to building-omnistudio-flexcard |
|---|
| building-omnistudio-integration-procedure | Build the IP data sources that FlexCards consume |
| building-omnistudio-omniscript | Build the OmniScripts that FlexCard action buttons launch |
| building-omnistudio-datamapper | Build DataRaptors/DataMappers that IPs use under the hood |
| analyzing-omnistudio-dependencies | Analyze dependency chains across FlexCards, IPs, and OmniScripts |
| deploying-metadata | Deploy FlexCard metadata along with upstream dependencies |
| generating-lwc-components | Build custom LWC components embedded within FlexCards |
Gotchas
| Scenario | Handling |
|---|
| Empty data | Configure an explicit empty-state with a user-friendly message; do not show raw "No data" or blank card |
| Error states | Display a meaningful error message when the IP data source fails; log the error for debugging |
| Mobile responsiveness | Use single-column layout for mobile; avoid horizontal scrolling; test at 320px viewport width |
| Long text values | Truncate with ellipsis and provide a flyout or tooltip for full text |
| Large record sets | Use card list with pagination; limit initial load to 10-25 records |
| Null field values | Use conditional visibility to hide fields with null values rather than showing empty labels |
| Mixed data freshness | When multiple data sources have different refresh rates, display a "last updated" indicator |
FlexCard vs LWC Decision Guide
| Factor | FlexCard | LWC |
|---|
| Build method | Declarative (drag-and-drop) | Code (JS, HTML, CSS) |
| Data binding | Integration Procedure merge fields | Wire service, Apex, GraphQL |
| Best for | At-a-glance information display | Complex interactive UIs |
| Testing | Manual + data state verification | Jest unit tests + manual |
| Customization | Limited to OmniStudio framework | Full platform flexibility |
| Reuse | Embed as child cards | Import as child components |
| When to choose | Standard card layouts with IP data | Custom behavior, animations, complex state |
Dependencies
Required: Target org with OmniStudio (Industries Cloud) license,
CLI authenticated
For Data Sources: Active Integration Procedures deployed to the target org
For Actions: Active OmniScripts deployed (if action buttons launch OmniScripts)
Scoring: Block deployment if score < 67
Idempotency:
upserts metadata — safe to re-run without creating duplicates. Query first to confirm current state: see
scripts/flexcard-commands.sh
.
Namespace handling: In managed-package orgs, the metadata type may be prefixed (e.g.,
). Check
for the namespace. See
scripts/flexcard-commands.sh
for the namespaced deploy command.
Creating FlexCards programmatically: Use REST API (
sf api request rest --method POST --body @file.json
). Required fields:
,
,
(e.g.,
). Set
(JSON string) for data source bindings and
(JSON string) for card layout. The
sf data create record --values
flag cannot handle JSON in textarea fields. Activate by updating
after creation.
Output Expectations
Deliverables produced by this skill:
- FlexCard JSON definition ( template) — record ready for REST API creation or metadata deployment
- Data source binding block — JSON mapping Integration Procedure inputs and response fields to card elements
- Card layout config — JSON defining card states, field display, conditional visibility, and action buttons
- Validation report — 130-point score across 7 categories with deploy/review/block threshold result
- Deployment checklist — confirms upstream IPs are active, FlexCard is activated, and embedded in target Lightning page or parent FlexCard
External References
- OmniStudio FlexCards (Trailhead) — Official learning module for FlexCard fundamentals and guided setup
- OmniStudio Developer Guide — Technical reference for FlexCard metadata, data source configuration, and component properties
- Salesforce Industries Documentation — FlexCard configuration guide covering layout, states, and actions
Reference File Index
| File | When to read |
|---|
| Phase 3 — Generation: OmniUiCard record template including DataSourceConfig JSON structure |
references/best-practices.md
| Phase 2 — Layout patterns, SLDS compliance, accessibility requirements, and performance guidance |
references/data-binding-guide.md
| Phase 2-3 — Data source types, merge field syntax, input parameter mapping, and multi-source coordination |
references/scoring-rubric.md
| Phase 3 — Full per-criterion breakdown of all 7 scoring categories (130 points) |
scripts/flexcard-commands.sh
| Phase 4 — All CLI commands for querying, retrieving, and deploying FlexCard metadata |