TikTok Shop Integration

Overview

When to Use This Skill

• When launching TikTok as a native commerce channel (not just a traffic referral)
• When your products are suited to impulse purchase via short-form video
• When enabling creators to tag and earn commissions on your products
• When running LIVE shopping events for product launches or flash sales
• When needing to sync inventory and orders between TikTok Shop and your primary platform

Core Instructions

Step 1: Register on TikTok Shop Seller Center

1. Go to

   seller.tiktokshop.com

   and create a seller account
2. Complete identity verification (government ID + business registration)
3. Connect your TikTok Business Account to the Seller Center
4. Wait for seller approval — typically 1–3 business days; some categories require additional documentation (food, supplements, electronics)

Step 2: Connect your platform to TikTok Shop

Shopify

1. Go to Shopify Admin → Sales Channels → + → TikTok
2. Install TikTok for Shopify and connect your TikTok Seller Center account
3. Under Catalog Sync, Shopify syncs your product catalog to TikTok Shop automatically
4. Shopify also syncs TikTok Shop orders back to Shopify Admin so you manage fulfillment in one place
5. Go to TikTok → Products to review which products were approved and which have issues
6. Products that fail TikTok's content review (image quality, prohibited categories) appear in TikTok → Products → Rejected with the reason

WooCommerce

1. Install TikTok for WooCommerce from the WordPress plugin directory
2. Go to WooCommerce → TikTok → Seller Center and connect your TikTok Seller Center account
3. The plugin syncs your WooCommerce products to TikTok Shop and pulls TikTok orders back into WooCommerce
4. Go to WooCommerce → TikTok → Products to monitor sync status and resolve any rejected products

BigCommerce

1. Go to BigCommerce Admin → Channel Manager → Add a Channel → TikTok
2. Connect your TikTok Seller Center account
3. BigCommerce automatically syncs products and inventory to TikTok Shop
4. TikTok orders appear in BigCommerce → Orders for unified fulfillment management

Custom / Headless

const TIKTOK_SHOP_BASE = 'https://open-api.tiktokglobalshop.com';

async function syncProductToTikTokShop(product: Product) {
  // TikTok Shop API requires HMAC-SHA256 request signing
  const timestamp = Math.floor(Date.now() / 1000).toString();
  const body = {
    title: product.name.substring(0, 255),
    description: product.description.replace(/<[^>]*>/g, '').substring(0, 5000),
    category_id: product.tikTokCategoryId, // find IDs in TikTok Seller Center → Products → Categories
    images: product.images.map(img => ({ url: img.url })),
    skus: product.variants.map(v => ({
      sales_attributes: v.options.map(opt => ({ attribute_name: opt.name, value_name: opt.value })),
      stock_infos: [{ available_stock: v.stockQuantity, warehouse_id: process.env.TIKTOK_WAREHOUSE_ID }],
      seller_sku: v.sku,
      original_price: v.price.toFixed(2),
    })),
  };

  return tiktokShopRequest('/api/products', body);
}

// Handle TikTok Shop order webhooks
// POST /webhooks/tiktok-shop
export async function handleTikTokShopWebhook(req: Request, res: Response) {
  const { type, data } = req.body;

  if (type === 'ORDER_STATUS_CHANGE') {
    // Sync TikTok order to your OMS
    await syncTikTokOrder(data.order_id, data.order_status);
  }

  res.json({ code: 0 }); // TikTok requires this exact response format
}

Step 3: Set up product listings for TikTok Shop

• Use square (1:1) or vertical (9:16) product images — landscape images underperform
• White or clean background for the main product image
• No text overlays, watermarks, or price callouts on images (TikTok rejects these)
• Minimum 500×500px; 1000×1000px recommended

• Include the primary keyword in the first 20 characters
• TikTok Shop displays titles in search and shopping feeds
• 255 character maximum

• Set up a warehouse in TikTok Seller Center → Settings → Logistics
• Link a TikTok-approved shipping carrier (UPS, USPS, FedEx for US sellers)
• TikTok buyers expect free shipping — set a free shipping threshold that makes economic sense (e.g., orders over $25)

Step 4: Enable the creator affiliate program

1. Go to TikTok Seller Center → Affiliate → Open Plan
2. Set a commission rate per product category (typically 10–20% for ecommerce)
3. Products with enabled affiliate commissions automatically appear in the TikTok Affiliate Marketplace where creators browse for products to promote
4. Review affiliate creator applications under Seller Center → Affiliate → Creators

1. Go to Seller Center → Affiliate → Targeted Collaboration
2. Browse creator profiles and send collaboration invites with a custom commission rate
3. You can provide product samples and set specific posting requirements in the invitation

Step 5: Run a LIVE Shopping event

1. In TikTok Seller Center, go to Products and ensure all products you plan to feature are "Active" status (product review takes 24–48 hours)
2. Go to TikTok LIVE Studio (download the app) or use the TikTok mobile app
3. Under Shopping, select the products to feature during the LIVE
4. Promote the LIVE 24–48 hours in advance via regular posts and Stories

1. Start the LIVE from TikTok app or LIVE Studio
2. Pin featured products using the shopping cart icon — viewers tap the pinned card to add to cart
3. Change the featured product in real time as you demo different items
4. Respond to comments about pricing, sizing, and availability to drive urgency

Step 6: Manage TikTok Shop orders

1. TikTok Shop orders appear in your platform admin (Shopify/WooCommerce) automatically if using the native integration
2. Print shipping labels from your platform admin — TikTok accepts tracking numbers from all major carriers
3. Enter the tracking number in TikTok Seller Center → Orders within 2 days
4. TikTok automatically updates the buyer on shipping status

• Accept returns within 30 days of delivery (TikTok's default return window)
• Configure return logistics in Seller Center → Settings → Returns

Best Practices

• Keep inventory in sync within 5 minutes — overselling on TikTok damages your seller rating and can result in account suspension; use your platform's native TikTok integration for real-time sync
• Use Open Collaboration for discovery — set a 10–15% commission rate on all products to attract micro-creators who discover your brand organically without outreach
• Include dedicated TikTok Shop images — square or 9:16 product images outperform landscape images; prepare TikTok-specific creative assets separate from your Shopify product images
• Run LIVE events consistently — 2× per week builds a returning audience; ad-hoc live events get low attendance
• Monitor affiliate content for brand safety — creators in Open Collaboration post without prior approval; review tagged content regularly

Common Pitfalls

Related Skills

• @tiktok-ads-integration
• @ugc-campaign-management
• @influencer-marketplace-integration
• @social-commerce
• @video-commerce-integration