help-and-support

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🇺🇸

Original

English

🇨🇳

Translation

Chinese

Help & Support

帮助与支持

Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.

获取Finance District Agent钱包的场景化帮助、入门指导并反馈问题。此技能面向用户端的支持工具。

Help Narrative — Answer Questions

帮助说明——解答问题

Use when the human has a specific question about how the wallet works:

bash

fdx call helpNarrative --question "<question>"

当用户对钱包的功能有具体疑问时使用：

bash

fdx call helpNarrative --question "<question>"

Parameters

参数

Parameter	Required	Description
`--question`	Yes	The question to answer
`--locale`	No	Language/locale preference (e.g. `en` , `zh` )
`--tone`	No	Response tone (e.g. `friendly` , `technical` )

参数	是否必填	描述
`--question`	是	需要解答的问题
`--locale`	否	语言/地区偏好（例如 `en` 、 `zh` ）
`--tone`	否	回复语气（例如 `friendly` 、 `technical` ）

Examples

示例

bash

fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical

bash

fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical

Onboarding Assistant — Guide New Users

入门助手——引导新用户

Use when the human is new or needs a walkthrough of a specific topic:

bash

fdx call onboardingAssistant --question "<question>"

当用户是新手或需要特定主题的操作指引时使用：

bash

fdx call onboardingAssistant --question "<question>"

Parameters

参数

Parameter	Required	Description
`--question`	Yes	The onboarding topic or question
`--context`	No	Additional context about the user's situation
`--locale`	No	Language/locale preference
`--tone`	No	Response tone

参数	是否必填	描述
`--question`	是	入门主题或问题
`--context`	否	用户场景的额外上下文信息
`--locale`	否	语言/地区偏好
`--tone`	否	回复语气

Examples

示例

bash

undefined

bash

undefined

First-time user

首次使用用户

fdx call onboardingAssistant --question "I just signed up, what should I do first?"

With context

带上下文信息

fdx call onboardingAssistant
--question "How do I start earning yield?"
--context "I have USDC on Ethereum"

undefined

fdx call onboardingAssistant
--question "How do I start earning yield?"
--context "I have USDC on Ethereum"

undefined

Report an Issue — Bug Reports

反馈问题——漏洞报告

Use when the human encounters a problem:

bash

fdx call reportIssue \
  --title "<short title>" \
  --description "<detailed description>"

当用户遇到问题时使用：

bash

fdx call reportIssue \
  --title "<short title>" \
  --description "<detailed description>"

Parameters

参数

Parameter	Required	Description
`--title`	Yes	Short summary of the issue
`--description`	Yes	Detailed description of what happened
`--severity`	No	Issue severity (e.g. `low` , `medium` , `high` , `critical` )
`--category`	No	Issue category (e.g. `bug` , `feature` , `question` )

参数	是否必填	描述
`--title`	是	问题的简短标题
`--description`	是	问题的详细描述
`--severity`	否	问题严重程度（例如 `low` 、 `medium` 、 `high` 、 `critical` ）
`--category`	否	问题分类（例如 `bug` 、 `feature` 、 `question` ）

Examples

示例

bash

fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug

bash

fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug

Check App Version

查看应用版本

bash

fdx call getAppVersion

Useful for including version information in bug reports or verifying compatibility.

bash

fdx call getAppVersion

此命令可用于在漏洞报告中包含版本信息，或验证兼容性。

Flow for New Users

新用户操作流程

Check current status:
```
fdx status
```
If not authenticated, guide them through
```
authenticate
```
skill

Run onboarding:

fdx call onboardingAssistant --question "I'm new, what should I do first?"

Walk through the response with the human
Help them explore: check wallet (
```
wallet-overview
```
skill), fund it (
```
fund-wallet
```
skill)

检查当前状态：
```
fdx status
```
若未认证，引导用户使用
```
authenticate
```
技能完成认证

运行入门指引：

fdx call onboardingAssistant --question "I'm new, what should I do first?"

陪同用户根据回复完成操作
帮助用户探索功能：查看钱包（
```
wallet-overview
```
技能）、充值钱包（
```
fund-wallet
```
技能）

Flow for Issue Reporting

问题反馈流程

Ask the human to describe the problem
Check app version:
```
fdx call getAppVersion
```
Check auth status:
```
fdx status
```

Submit the report:

fdx call reportIssue --title "..." --description "..." --severity <level>

Confirm to the human that the issue has been reported

请用户描述问题
查看应用版本：
```
fdx call getAppVersion
```
检查认证状态：
```
fdx status
```

提交报告：

fdx call reportIssue --title "..." --description "..." --severity <level>

向用户确认问题已提交

Prerequisites

前置条件

```
helpNarrative
```
and
```
onboardingAssistant
```
work even without authentication
```
reportIssue
```
requires authentication (
```
fdx status
```
to check, see
```
authenticate
```
skill)

```
helpNarrative
```
和
```
onboardingAssistant
```
无需认证即可使用
```
reportIssue
```
需要认证（使用
```
fdx status
```
检查状态，详情见
```
authenticate
```
技能）