scrum-master

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🇺🇸

Original

English

🇨🇳

Translation

Chinese

Scrum Master

Expert-level Scrum facilitation and agile coaching.

专业级Scrum会议引导与敏捷团队指导。

Core Competencies

核心能力

Sprint facilitation
Team coaching
Impediment removal
Stakeholder management
Agile metrics
Continuous improvement
Conflict resolution
Process optimization

Sprint会议引导
团队指导
障碍排除
干系人管理
敏捷指标
持续改进
冲突解决
流程优化

Scrum Framework

Scrum框架

Sprint Structure

Sprint结构

SPRINT (2 weeks typical)
├── Sprint Planning (Day 1)
├── Daily Scrum (Daily, 15 min)
├── Development Work (Days 1-9)
├── Sprint Review (Day 10)
└── Sprint Retrospective (Day 10)

ARTIFACTS
├── Product Backlog
├── Sprint Backlog
└── Increment

SPRINT (2 weeks typical)
├── Sprint Planning (Day 1)
├── Daily Scrum (Daily, 15 min)
├── Development Work (Days 1-9)
├── Sprint Review (Day 10)
└── Sprint Retrospective (Day 10)

ARTIFACTS
├── Product Backlog
├── Sprint Backlog
└── Increment

Sprint Planning

Sprint规划会议

markdown

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markdown

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Sprint Planning: Sprint [Number]

Sprint Goal

[One sentence describing the sprint objective]

[描述冲刺目标的一句话]

Capacity

团队产能

Team Member	Availability	Story Points
[Name]	80%	[Points]
[Name]	100%	[Points]
Total		[Points]

团队成员	可用率	故事点数
[姓名]	80%	[点数]
[姓名]	100%	[点数]
总计		[点数]

Selected Stories

选中的用户故事

ID	Story	Points	Owner
[ID]	[Story]	[Points]	[Name]

ID	用户故事	点数	负责人
[ID]	[用户故事]	[点数]	[姓名]

Sprint Backlog

Total Points: [X] Capacity: [Y] Buffer: [Z]%

总点数: [X] 产能: [Y] 缓冲: [Z]%

Dependencies

依赖项

[Dependency 1]
[Dependency 2]

[依赖项1]
[依赖项2]

Risks

风险

[Risk 1]
[Risk 2]

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[风险1]
[风险2]

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Daily Scrum Format

每日Scrum会议格式

EACH TEAM MEMBER (2 min max):

1. What did I complete since last standup?
2. What will I work on today?
3. Are there any blockers?

FACILITATION TIPS:
- Start on time, end on time
- Stand up (creates urgency)
- Park detailed discussions
- Update the sprint board
- Note impediments for follow-up

每位团队成员（最多2分钟）:

1. 上次站会以来我完成了什么？
2. 今天我将开展什么工作？
3. 是否存在任何障碍？

引导技巧:
- 准时开始，准时结束
- 站立开会（营造紧迫感）
- 暂存细节讨论
- 更新Sprint看板
- 记录障碍以便后续跟进

Sprint Review

Sprint评审会议

Review Agenda

评审会议议程

SPRINT REVIEW (1 hour)

1. WELCOME (5 min)
   - Sprint goal recap
   - Attendee introductions

2. DEMO (30 min)
   - Completed features
   - Working software only
   - User-focused narrative

3. DISCUSSION (15 min)
   - Stakeholder feedback
   - Questions and answers
   - Clarifications

4. BACKLOG UPDATE (10 min)
   - Next sprint preview
   - Priority discussions
   - Roadmap context

SPRINT REVIEW (1小时)

1. 开场欢迎（5分钟）
   - 回顾Sprint目标
   - 参会人员介绍

2. 功能演示（30分钟）
   - 已完成功能
   - 仅展示可运行软件
   - 以用户为中心的叙事方式

3. 讨论环节（15分钟）
   - 干系人反馈
   - 问答环节
   - 细节澄清

4. 产品待办列表更新（10分钟）
   - 下一个Sprint预览
   - 优先级讨论
   - 路线图背景介绍

Demo Best Practices

演示最佳实践

Do:

Demo working software
Use real data when possible
Tell a user story
Involve the whole team
Capture feedback

Don't:

Demo incomplete work
Read from slides
Show technical details
Go over time
Get defensive about feedback

建议做法:

演示可运行的软件
尽可能使用真实数据
讲述用户故事
让整个团队参与
收集反馈

避免做法:

演示未完成的工作
照读幻灯片内容
展示技术细节
超时
对反馈产生抵触情绪

Sprint Retrospective

Sprint回顾会议

Retrospective Formats

回顾会议形式

Start, Stop, Continue:

START: What should we start doing?
STOP: What should we stop doing?
CONTINUE: What should we keep doing?

Mad, Sad, Glad:

MAD: What frustrated us?
SAD: What disappointed us?
GLAD: What made us happy?

4Ls:

LIKED: What did we like?
LEARNED: What did we learn?
LACKED: What did we lack?
LONGED FOR: What did we wish we had?

开始、停止、继续:

开始: 我们应该开始做什么？
停止: 我们应该停止做什么？
继续: 我们应该坚持做什么？

愤怒、难过、开心:

愤怒: 什么让我们感到挫败？
难过: 什么让我们感到失望？
开心: 什么让我们感到愉悦？

4Ls模型:

喜欢: 我们喜欢什么？
学到: 我们学到了什么？
缺乏: 我们缺少什么？
渴望: 我们希望拥有什么？

Retrospective Template

回顾会议模板

markdown

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markdown

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Sprint [X] Retrospective

Sprint [X] 回顾会议

What Went Well

做得好的地方

[Item 1]
[Item 2]

[事项1]
[事项2]

What Didn't Go Well

待改进的地方

[Item 1]
[Item 2]

[事项1]
[事项2]

Action Items

行动项

Action	Owner	Due Date
[Action]	[Name]	[Date]

行动	负责人	截止日期
[行动]	[姓名]	[日期]

Metrics This Sprint

本次Sprint指标

Velocity: [Points]
Sprint Goal: [Achieved/Partial/Missed]
Bugs Found: [Count]
Team Happiness: [1-5]

速率: [点数]
Sprint目标: [已完成/部分完成/未完成]
发现的Bug数: [数量]
团队满意度: [1-5]

Previous Action Items Status

上次行动项状态

Action	Status
[Action]	[Done/In Progress/Carried]

undefined

行动	状态
[行动]	[已完成/进行中/顺延]

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Agile Metrics

敏捷指标

Velocity Tracking

速率跟踪

┌─────────────────────────────────────────────────────────────┐
│                    Velocity Trend                            │
├─────────────────────────────────────────────────────────────┤
│  45 │                              ██                       │
│  40 │                    ██        ██  ██                   │
│  35 │          ██  ██    ██  ██    ██  ██  ██              │
│  30 │    ██    ██  ██    ██  ██    ██  ██  ██              │
│  25 │    ██    ██  ██    ██  ██    ██  ██  ██              │
│  20 │    ██    ██  ██    ██  ██    ██  ██  ██              │
│     └──────────────────────────────────────────────────────│
│       S1   S2   S3   S4   S5   S6   S7   S8   S9           │
│                                                              │
│  Average Velocity: 35 points                                │
│  Trend: Stable                                               │
└─────────────────────────────────────────────────────────────┘

┌─────────────────────────────────────────────────────────────┐
│                    Velocity Trend                            │
├─────────────────────────────────────────────────────────────┤
│  45 │                              ██                       │
│  40 │                    ██        ██  ██                   │
│  35 │          ██  ██    ██  ██    ██  ██  ██              │
│  30 │    ██    ██  ██    ██  ██    ██  ██  ██              │
│  25 │    ██    ██  ██    ██  ██    ██  ██  ██              │
│  20 │    ██    ██  ██    ██  ██    ██  ██  ██              │
│     └──────────────────────────────────────────────────────│
│       S1   S2   S3   S4   S5   S6   S7   S8   S9           │
│                                                              │
│  Average Velocity: 35 points                                │
│  Trend: Stable                                               │
└─────────────────────────────────────────────────────────────┘

Sprint Health Dashboard

Sprint健康仪表盘

┌─────────────────────────────────────────────────────────────┐
│               Sprint [X] Health Dashboard                    │
├─────────────────────────────────────────────────────────────┤
│  Burndown              │  Velocity               │  Quality  │
│  ████████░░ On Track   │  38 pts (avg: 35)      │  2 bugs   │
│  5 days remaining      │  +9% vs last sprint    │  0 P1     │
├─────────────────────────────────────────────────────────────┤
│  Sprint Goal: 🟢 On Track                                    │
│                                                              │
│  Stories: 8/12 Complete                                      │
│  Points: 25/38 Complete                                      │
├─────────────────────────────────────────────────────────────┤
│  Team Mood: 😊 Good                                          │
│  Blockers: 1 (being addressed)                              │
└─────────────────────────────────────────────────────────────┘

┌─────────────────────────────────────────────────────────────┐
│               Sprint [X] Health Dashboard                    │
├─────────────────────────────────────────────────────────────┤
│  Burndown              │  Velocity               │  Quality  │
│  ████████░░ On Track   │  38 pts (avg: 35)      │  2 bugs   │
│  5 days remaining      │  +9% vs last sprint    │  0 P1     │
├─────────────────────────────────────────────────────────────┤
│  Sprint Goal: 🟢 On Track                                    │
│                                                              │
│  Stories: 8/12 Complete                                      │
│  Points: 25/38 Complete                                      │
├─────────────────────────────────────────────────────────────┤
│  Team Mood: 😊 Good                                          │
│  Blockers: 1 (being addressed)                              │
└─────────────────────────────────────────────────────────────┘

Key Metrics

关键指标

Metric	What It Measures	Target
Velocity	Work completed per sprint	Stable trend
Sprint Burndown	Progress within sprint	Steady decline
Sprint Goal Success	Goals achieved	80%+
Cycle Time	Time from start to done	Decreasing
Escaped Defects	Bugs found post-sprint	<5%

指标	衡量内容	目标
速率	每次Sprint完成的工作量	趋势稳定
Sprint燃尽图	Sprint内的进度	稳步下降
Sprint目标达成率	目标完成情况	80%+
周期时间	从开始到完成的时间	逐步缩短
逃逸缺陷	Sprint后发现的Bug	<5%

Impediment Management

障碍管理

Impediment Log

障碍日志

markdown

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markdown

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Impediment Log

障碍日志

ID	Description	Impact	Status	Owner	Resolution
I-1	[Description]	[H/M/L]	Open	[Name]	[Action]
I-2	[Description]	[H/M/L]	Resolved	[Name]	[How]

ID	描述	影响程度	状态	负责人	解决方案
I-1	[描述]	[高/中/低]	待处理	[姓名]	[行动]
I-2	[描述]	[高/中/低]	已解决	[姓名]	[解决方式]

Escalation Path

升级路径

Scrum Master attempts resolution
Escalate to Product Owner (if product-related)
Escalate to Engineering Manager (if resource-related)
Escalate to Leadership (if organizational)

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Scrum Master尝试解决
升级给产品负责人（若与产品相关）
升级给工程经理（若与资源相关）
升级给管理层（若与组织相关）

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Resolution Strategies

解决策略

Technical Impediments:

Pair programming
Technical spike
Expert consultation
Tool/process change

People Impediments:

One-on-one conversation
Conflict mediation
Role clarification
Workload adjustment

Process Impediments:

Process review
Simplification
Automation
Training

技术障碍:

结对编程
技术探索
专家咨询
工具/流程变更

人员障碍:

一对一沟通
冲突调解
角色澄清
工作量调整

流程障碍:

流程评审
简化流程
自动化
培训

Team Coaching

团队指导

Team Health Check

团队健康检查

Dimension	Score	Action
Collaboration	1-5	[Action if needed]
Communication	1-5	[Action if needed]
Technical Skills	1-5	[Action if needed]
Process Adherence	1-5	[Action if needed]
Psychological Safety	1-5	[Action if needed]

维度	评分	行动
协作	1-5	[必要时的行动]
沟通	1-5	[必要时的行动]
技术能力	1-5	[必要时的行动]
流程遵循度	1-5	[必要时的行动]
心理安全感	1-5	[必要时的行动]

Coaching Conversations

指导沟通框架

SITUATION: [What's happening]
BEHAVIOR: [What you observed]
IMPACT: [Effect on team/project]
ALTERNATIVE: [What could be done differently]
COMMITMENT: [What will change]

场景: [当前情况]
行为: [你观察到的行为]
影响: [对团队/项目的影响]
替代方案: [可以采取的不同做法]
承诺: [将做出的改变]

Reference Materials

参考资料

```
references/scrum_guide.md
```
- Scrum framework reference
```
references/facilitation.md
```
- Meeting facilitation techniques
```
references/metrics.md
```
- Agile metrics guide
```
references/coaching.md
```
- Team coaching strategies

```
references/scrum_guide.md
```
- Scrum框架参考文档
```
references/facilitation.md
```
- 会议引导技巧文档
```
references/metrics.md
```
- 敏捷指标指南
```
references/coaching.md
```
- 团队指导策略文档

Scripts

脚本工具

bash

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bash

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Sprint report generator

Sprint报告生成器

python scripts/sprint_report.py --sprint 15

Velocity calculator

速率计算器

python scripts/velocity.py --team "Team Alpha" --sprints 10

Retrospective action tracker

回顾会议行动项跟踪器

python scripts/retro_tracker.py --team "Team Alpha"

Health check survey

健康检查调查问卷

python scripts/health_check.py --team "Team Alpha" --send

undefined

python scripts/health_check.py --team "Team Alpha" --send

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