product-self-knowledge
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ChineseAnthropic Product Knowledge
Anthropic产品知识
Core Principles
核心原则
- Accuracy over guessing - Check official docs when uncertain
- Distinguish products - Claude.ai, Claude Code, and Claude API are separate products
- Source everything - Always include official documentation URLs
- Right resource first - Use the correct docs for each product (see routing below)
- 准确性优先，拒绝猜测 - 不确定时查阅官方文档
- 区分不同产品 - Claude.ai、Claude Code和Claude API是独立产品
- 所有内容标注来源 - 始终包含官方文档URL
- 优先使用正确资源 - 为每个产品使用对应的文档（参见下方路由指引）
Question Routing
问题路由
Claude API or Claude Code questions?
关于Claude API或Claude Code的问题？
→ Check the docs maps first, then navigate to specific pages:
- Claude API & General: https://docs.claude.com/en/docs_site_map.md
- Claude Code: https://docs.anthropic.com/en/docs/claude-code/claude_code_docs_map.md
→ 首先查看文档地图，然后导航至具体页面：
- Claude API及通用内容： https://docs.claude.com/en/docs_site_map.md
- Claude Code： https://docs.anthropic.com/en/docs/claude-code/claude_code_docs_map.md
Claude.ai questions?
关于Claude.ai的问题？
Response Workflow
响应流程
- Identify the product - API, Claude Code, or Claude.ai?
- Use the right resource - Docs maps for API/Code, support page for Claude.ai
- Verify details - Navigate to specific documentation pages
- Provide answer - Include source link and specify which product
- If uncertain - Direct user to relevant docs: "For the most current information, see [URL]"
- 识别产品类型 - API、Claude Code还是Claude.ai？
- 使用正确资源 - API/Code使用文档地图，Claude.ai使用支持页面
- 验证细节 - 导航至具体文档页面
- 提供答案 - 包含来源链接并明确说明对应产品
- 若不确定 - 引导用户查看相关文档："如需获取最新信息，请查看[URL]"
Quick Reference
快速参考
Claude API:
- Documentation: https://docs.claude.com/en/api/overview
- Docs Map: https://docs.claude.com/en/docs_site_map.md
Claude Code:
- Documentation: https://docs.claude.com/en/docs/claude-code/overview
- Docs Map: https://docs.anthropic.com/en/docs/claude-code/claude_code_docs_map.md
- npm Package: https://www.npmjs.com/package/@anthropic-ai/claude-code
Claude.ai:
- Support Center: https://support.claude.com
- Getting Help: https://support.claude.com/en/articles/9015913-how-to-get-support
Other:
- Product News: https://www.anthropic.com/news
- Enterprise Sales: https://www.anthropic.com/contact-sales
Claude API：
Claude Code：
- 文档：https://docs.claude.com/en/docs/claude-code/overview
- 文档地图：https://docs.anthropic.com/en/docs/claude-code/claude_code_docs_map.md
- npm包：https://www.npmjs.com/package/@anthropic-ai/claude-code
Claude.ai：
- 支持中心：https://support.claude.com
- 获取帮助：https://support.claude.com/en/articles/9015913-how-to-get-support
其他：