Pricing Strategy

Overview

When to Use

• User setting prices for a new product
• User evaluating whether current pricing is optimal
• User asks "how much should we charge?" or "why are our margins low?"
• User needs to choose between pricing models (subscription vs one-time, freemium vs premium)

• For comprehensive financial analysis → use financial ratios or DCF
• For customer segmentation → use STP
• For cost structure analysis → use Value Chain

Framework

IRON LAW: Price Communicates Positioning

Price is not just economics — it's a signal. Lowering price to compete
can permanently reposition a brand as "cheap." Raising price without
value justification creates distrust.

Every price change must be evaluated through BOTH a financial lens
(margins, volume) AND a positioning lens (what does this price say about us?).

Step 1: Understand the Three Price Anchors

Step 2: Choose a Pricing Approach

Step 3: Apply Psychological Pricing Techniques

Step 4: Validate with Price Sensitivity Analysis

• Van Westendorp: Survey-based method — ask customers "at what price is this too expensive / too cheap / a bargain / getting expensive?"
• Gabor-Granger: Show a price, ask if they'd buy. Vary the price across respondents.
• A/B test: If possible, test two price points with real transactions

Step 5: Monitor and Adjust

• Track price elasticity: % change in demand / % change in price
• Monitor competitive response: Did competitors match your price?
• Watch customer perception: Did the price signal what you intended?

Output Format

# Pricing Strategy: {Product/Service}

## Three Anchors
- Cost floor: {$X} (based on: {cost breakdown})
- Competitor reference: {$X range} (competitors: {list})
- Customer ceiling: {$X} (based on: {value metric})

## Recommended Approach
**{Approach name}** — {rationale}

## Price Point
- Recommended price: {$X}
- Expected margin: {X%}
- Positioning signal: {what this price says about the brand}

## Psychological Techniques Applied
- {technique}: {how applied}

## Sensitivity Analysis
| Price Point | Est. Volume | Revenue | Margin | Risk |
|------------|------------|---------|--------|------|
| {low} | {high vol} | {$X} | {X%} | {positioning risk} |
| {recommended} | {med vol} | {$X} | {X%} | {balanced} |
| {high} | {low vol} | {$X} | {X%} | {volume risk} |

## Monitoring Plan
- Review frequency: {monthly/quarterly}
- Key metrics: {elasticity, competitive response, perception}

Examples

Correct Application

• Cost floor: NT$150/user/month (server + support costs)
• Competitors: Asana NT$350/user, Monday.com NT$300/user, Trello Free-NT$170/user
• Customer ceiling: NT$400/user (based on 30 customer interviews — value of time saved)

• Basic: NT$199/user/month (limited features — the decoy)
• Pro: NT$299/user/month (full features — the target)
• Enterprise: NT$499/user/month (with SSO, audit logs — anchor)

Incorrect Application

• Set price at cost + 20% (NT$180/user) without checking competitor reference or customer ceiling → Left NT$120+/user of value on the table. Customer would have paid NT$299.
• Cut price from NT$299 to NT$149 to match a new budget competitor → Signaled "we're a budget tool now," causing premium customers to leave. Violates Iron Law: price communicates positioning.

Gotchas

• Cost-plus is a fallback, not a strategy: Cost-plus only makes sense when you can't measure value or differentiate. In most cases, value-based pricing captures more margin.
• Penetration pricing requires a plan to raise prices: If you start low, you need a clear path to profitability. "We'll raise prices later" without a mechanism (switching costs, network effects) is wishful thinking.
• Discounts are addictive: Frequent discounts train customers to wait for sales. Use selectively and time-limit them.
• B2B vs B2C psychology differs: B2B buyers evaluate ROI rationally (though with organizational politics). B2C buyers are more susceptible to psychological pricing. Calibrate techniques to the buyer.
• Free is not a price — it's a category change: Moving from paid to free (or vice versa) changes the product category in the customer's mind. The shift from "paid product" to "free with ads" is a complete repositioning.

References

• For Van Westendorp and Gabor-Granger methodology details, see

  references/price-sensitivity.md

• For SaaS-specific pricing models, see

  references/saas-pricing.md