submit-credit-application
Compare original and translation side by side
🇺🇸
Original
English🇨🇳
Translation
Chinese提交授信申请(Submit Credit Application)
Submit Credit Application
当用户要求提交授信申请时,按以下流程执行。
When the user requests to submit a credit application, follow the process below.
目标角色 (Target Role)
Target Role
- 角色:对公客户经理、信贷审批官
- 使用场景:新客户首贷申请、存量客户续贷、追加授信申请
- 输出用途:评估材料完备性,引导客户经理确认提交,发起授信审批流程
- 决策层级:授信审批前置环节,直接影响案件是否进入审批流程
- 执行频率:每次授信申请前执行一次
- Role: Corporate Account Manager, Credit Approval Officer
- Usage Scenarios: First loan application for new customers, loan renewal for existing customers, additional credit application
- Output Purpose: Assess material completeness, guide account managers to confirm submission, initiate credit approval process
- Decision Level: Pre-credit approval stage, directly affects whether the case enters the approval process
- Execution Frequency: Execute once before each credit application
数据接入 (Data Sources)
Data Sources
必需数据
Required Data
| 数据项 | 来源 | 获取方式 | 敏感级别 |
|---|---|---|---|
| 客户笔记 | 信贷系统影像档案 | API: /api/notes/list | 内部 |
| 客户材料 | 影像档案系统 | API: /api/documents/list | 内部 |
| 案件状态 | 信贷系统案件管理 | API: /api/cases/status | 机密 |
| 授信台账 | 核心系统授信模块 | API: /api/credit/ledger | 机密 |
| Data Item | Source | Acquisition Method | Sensitivity Level |
|---|---|---|---|
| Customer Notes | Credit System Image Archive | API: /api/notes/list | Internal |
| Customer Materials | Image Archive System | API: /api/documents/list | Internal |
| Case Status | Credit System Case Management | API: /api/cases/status | Confidential |
| Credit Ledger | Core System Credit Module | API: /api/credit/ledger | Confidential |
数据脱敏规则
Data Desensitization Rules
- 客户身份证号:显示前3后4,中间用 * 替代
- 银行账号:仅显示后4位
- 案件编号:完整展示(内部流转需要)
- 授信金额:完整展示(审批决策需要)
- 客户商业机密信息(如核心客户名单):在评估报告中使用“某客户”代替
- Customer ID number: Display first 3 and last 4 digits, replace the middle with *
- Bank account number: Only display last 4 digits
- Case number: Fully displayed (required for internal circulation)
- Credit amount: Fully displayed (required for approval decision-making)
- Customer trade secret information (e.g., core customer list): Use "a certain customer" in the assessment report
降级策略
Degradation Strategy
- 如果信贷系统影像档案不可用:标注“客户笔记和材料未核验”,基于用户提供的信息继续评估
- 如果案件状态查询超时:标注“案件冲突未核查”,提示用户手动确认无活跃案件
- 如果授信台账不可用:标注“授信到期状态未知”,由用户确认案件类型(续贷/新增/追加)
- 如果历史尽调报告不可用:标注“尽调报告缺失”,提示用户上传或补充
- If the credit system image archive is unavailable: Mark "Customer notes and materials not verified" and continue the assessment based on user-provided information
- If case status query times out: Mark "Case conflict not checked" and prompt the user to manually confirm no active cases exist
- If the credit ledger is unavailable: Mark "Credit expiration status unknown" and ask the user to confirm the case type (renewal/new/additional)
- If historical due diligence reports are unavailable: Mark "Due diligence report missing" and prompt the user to upload or supplement
约束条件 (Constraints)
Constraints
监管依据:《商业银行授信工作尽职指引》、《贷款风险分类指引》、 《商业银行法》第35条贷款审查要求、银监会《流动资金贷款管理暂行办法》
- 严格确认前置:未获用户明确确认,禁止发起案件创建,无论材料是否充分
- 材料评估独立判断:完备性评估基于材料实质内容,不得以“材料数量充足”代替“内容质量达标”
- 案件冲突不覆盖:同一客户存在活跃审批案件时,禁止重复提交,须向用户提示冲突
- 不确定性显式告知:材料存疑或缺失时须向用户明确告知,不得主观判断“可能不重要”而跳过
- 案件类型不猜测:续贷与新增授信类型须由用户确认,不得根据客户历史记录自动推断
- 拒绝越权判断:不对审批结果做预测(如“这个应该能批”),聚焦材料完备性
- 数据溯源:材料评估须注明每项材料的来源、上传日期、有效期状态
- 禁止跳过步骤:不得跳过步骤0(数据验证)和步骤1(案件冲突检查),必须确认无活跃案件后方可继续
- 红线执行强制:如触发任何红线(R1-R3),必须立即停止生成并提示用户
Regulatory Basis: Guidelines for Due Diligence in Commercial Bank Credit Business, Guidelines for Loan Risk Classification, Loan Review Requirements in Article 35 of the Commercial Bank Law, Interim Measures for the Management of Working Capital Loans by the China Banking Regulatory Commission
- Strict Pre-confirmation: Case creation is prohibited without explicit user confirmation, regardless of material sufficiency
- Independent Material Assessment: Completeness assessment is based on the substantive content of materials; "sufficient quantity of materials" cannot replace "qualified content quality"
- No Case Conflict Override: Submission is prohibited if there are active approval cases for the same customer; prompt the user of the conflict
- Explicit Disclosure of Uncertainty: Must clearly inform the user when materials are questionable or missing; cannot skip by subjectively judging "may not be important"
- No Case Type Assumption: The type of loan renewal and new credit must be confirmed by the user; cannot be automatically inferred based on the customer's historical records
- Reject Overstepping Judgment: Do not predict approval results (e.g., "this should be approved"); focus on material completeness
- Data Traceability: Material assessment must indicate the source, upload date, and validity status of each material
- No Skipping Steps: Step 0 (data verification) and Step 1 (case conflict check) cannot be skipped; must confirm no active cases before proceeding
- Mandatory Red Line Execution: If any red line (R1-R3) is triggered, immediately stop generation and prompt the user
金融合规红线(一票否决)
Financial Compliance Red Lines (One-Vote Veto)
以下情况须立即停止提交并提示用户:
- R1:必备材料缺失(尽调报告、拜访记录、财务资料、营业执照)
- R2:存在活跃审批案件(防止重复提交)
- R3:用户未明确确认提交(禁止静默提交,“好的”等模糊表述不得判定为确认)
Immediate cessation of submission and prompt to the user is required in the following situations:
- R1: Missing essential materials (due diligence report, visit records, financial data, business license)
- R2: Active approval cases exist (prevent duplicate submissions)
- R3: No explicit user confirmation for submission (silent submission is prohibited; vague expressions such as "okay" cannot be deemed as confirmation)
授信申请材料清单(评估基准)
Credit Application Material Checklist (Assessment Benchmark)
以下为银行贷前尽调的标准材料体系,完备性评估的依据。材料分三级:必备(缺失则建议暂缓)、建议(缺失须向用户提示)、补充(有则更优)。
| 材料类型 | 级别 | 评估要点 |
|---|---|---|
| 尽调报告 / 授信调查报告 | 必备 | 须包含企业基本情况、经营分析、财务分析、还款来源分析 |
| 拜访记录(近6个月) | 必备 | 须有实质性经营信息,纯问候性记录不计入 |
| 财务资料(近2-3年) | 必备 | 至少含营业收入、净利润、资产负债情况 |
| 营业执照及资质证明 | 必备 | 须在有效期内,经营范围与申请用途匹配 |
| 担保/抵押物评估材料 | 建议 | 有担保安排时必须提供;纯信用贷款时可豁免 |
| 银行流水(近6-12个月) | 建议 | 支持还款来源真实性核查 |
| 股东/实控人信息 | 建议 | 含身份证明、个人征信授权 |
| 行业特殊资质 | 补充 | 特许经营行业(食品/医药/建筑等)须核查行业许可证 |
对接提示:材料盘点能力映射至贵行客户档案查询接口,返回字段须含:材料类型、文件名、上传日期、状态(有效/过期/待审)
The following is the standard material system for the bank's pre-loan due diligence, which serves as the basis for completeness assessment. Materials are divided into three levels: Essential (recommend postponement if missing), Recommended (prompt the user if missing), Supplementary (better to have).
| Material Type | Level | Assessment Points |
|---|---|---|
| Due Diligence Report / Credit Investigation Report | Essential | Must include basic enterprise information, business analysis, financial analysis, and repayment source analysis |
| Visit Records (past 6 months) | Essential | Must contain substantive business information; pure greeting records are not counted |
| Financial Data (past 2-3 years) | Essential | Must include at least operating income, net profit, and asset-liability status |
| Business License and Qualification Certificates | Essential | Must be within valid period, and business scope must match application purpose |
| Guarantee/Collateral Assessment Materials | Recommended | Must be provided when there is a guarantee arrangement; exempt for pure credit loans |
| Bank Statements (past 6-12 months) | Recommended | Supports verification of repayment source authenticity |
| Shareholder/Actual Controller Information | Recommended | Includes identity certificate and personal credit inquiry authorization |
| Industry Special Qualifications | Supplementary | For franchise industries (food/pharmaceutical/construction, etc.), industry licenses must be verified |
Integration Tip: Material inventory capability maps to your bank's customer file query interface; returned fields must include: material type, file name, upload date, status (valid/expired/pending review)
执行流程 (Workflow)
Workflow
交互模式:模式 B - 步骤门控型(Step-Gated)
当用户要求提交授信申请时,按以下流程执行:
Interaction Mode: Mode B - Step-Gated
When the user requests to submit a credit application, follow the process below:
步骤 0:数据确认与验证(先读后写)
Step 0: Data Confirmation and Verification (Read Before Write)
- 列出所有输入数据源:客户笔记清单、客户材料清单、案件状态、授信台账
- 确认数据时间范围:尽调报告日期、财务报表期间、拜访记录时间跨度
- 确认案件类型意图:续贷/新增/追加
- 运行验证脚本:
python scripts/validate_application.py --check-materials --check-conflicts - 验证通过后进入步骤1;验证失败则输出缺失清单,要求用户补充
📋 数据来源:(信贷系统影像档案、案件管理、授信台账) 📋 执行主体:system_api📋 确认机制:ai⚠️ 强制指令:不得跳过数据验证步骤,必须确认所有输入数据的有效性none
- List all input data sources: customer notes list, customer materials list, case status, credit ledger
- Confirm data time range: due diligence report date, financial statement period, time span of visit records
- Confirm case type intention: renewal/new/additional
- Run verification script:
python scripts/validate_application.py --check-materials --check-conflicts - Proceed to Step 1 after verification passes; output missing list and request user to supplement if verification fails
📋 Data Source:(credit system image archive, case management, credit ledger) 📋 Executor:system_api📋 Confirmation Mechanism:ai⚠️ Mandatory Instruction: Data verification step cannot be skipped; must confirm the validity of all input datanone
步骤 1:前置状态核查
Step 1: Pre-Status Check
门控步骤:此步骤不通过不得进入后续流程
案件冲突检查
- 查询该客户是否存在处于“审批中/待补件/待签约”状态的活跃案件
- 门控分支:
- ✅ 无活跃案件 → 进入授信到期检查
- ❌ 存在活跃案件 → 立即停止,向用户告知冲突,提示现有案件编号和当前状态,询问是否需要撤销或继续等待,不进入后续流程
- ⚠️ 查询超时 → 标注“案件冲突未核查”,提示用户手动确认无活跃案件,用户确认后方可继续
📋 数据来源:(信贷系统案件管理模块) 📋 执行主体:system_api📋 确认机制:ai(存在冲突时必须用户明确决策)approve
授信到期检查
- 核查该客户现有授信额度的到期日,判断本次申请是续贷(到期前90天内)还是新增授信
- 自动标注建议案件类型,提交确认时向用户展示
📋 数据来源:(核心系统授信模块) 📋 执行主体:system_api📋 确认机制:ainone
Gated Step: Cannot proceed to subsequent steps if this step fails
Case Conflict Check
- Query whether there are active cases in "under review/pending supplement/pending signing" status for the customer
- Gated Branches:
- ✅ No active cases → Proceed to credit expiration check
- ❌ Active cases exist → Stop immediately, inform the user of the conflict, prompt the existing case number and current status, ask whether to cancel or wait, do not proceed to subsequent steps
- ⚠️ Query timeout → Mark "Case conflict not checked", prompt the user to manually confirm no active cases, proceed only after user confirmation
📋 Data Source:(credit system case management module) 📋 Executor:system_api📋 Confirmation Mechanism:ai(user must make explicit decision if conflict exists)approve
Credit Expiration Check
- Verify the expiration date of the customer's existing credit limit, determine whether the current application is a renewal (within 90 days before expiration) or new credit
- Automatically mark the recommended case type and display it to the user during submission confirmation
📋 Data Source:(core system credit module) 📋 Executor:system_api📋 Confirmation Mechanism:ainone
步骤 2:材料盘点
Step 2: Material Inventory
- 枚举客户笔记:列出该客户的所有已有笔记(尽调报告、拜访记录、走访小记等)及摘要
- 枚举客户材料:列出该客户已上传文件和已发布材料清单
- 必须读取关键笔记或材料内容,了解材料的实质内容(而非仅确认文件存在)
- 对照中的材料清单逐项核对
references/material-checklist.md
📋 数据来源:(信贷系统影像档案) 📋 执行主体:system_api📋 确认机制:ai⚠️ 强制指令:不得仅统计文件数量,必须检查实质内容(如尽调报告须包含经营分析和财务分析)none
- Enumerate customer notes: List all existing notes (due diligence report, visit records, visit memos, etc.) and their summaries for the customer
- Enumerate customer materials: List the customer's uploaded files and published materials
- Must read the content of key notes or materials to understand the substantive content of the materials (not just confirm the existence of files)
- Check item by item against the material checklist in
references/material-checklist.md
📋 Data Source:(credit system image archive) 📋 Executor:system_api📋 Confirmation Mechanism:ai⚠️ Mandatory Instruction: Cannot only count the number of files; must check the substantive content (e.g., due diligence report must include business analysis and financial analysis)none
步骤 3:完备性评估
Step 3: Completeness Assessment
基于盘点结果,对照授信申请材料清单(见)逐项判断:
references/material-checklist.md评估展示格式
材料完备性评估结果:
✅ 已具备(必备)
- 尽调报告(2024-01-15,含经营分析和财务分析)
- 拜访记录(近3个月共2次,有实质经营信息)
- 财务资料(2021-2023年三年数据)
⚠️ 建议补充
- 银行流水(仅有3个月,建议补充至6个月)
❌ 缺失(必备材料)
- 营业执照(档案中未见,请上传)
综合评估:[可以提交 / 建议补充后提交 / 暂缓提交]
原因说明:[1-2句话说明评估依据]评估判断标准
- 可以提交:必备材料全部齐全,内容质量达标
- 建议补充后提交:必备材料齐全但“建议”类材料有缺失,向用户告知风险后由用户决定
- 暂缓提交:必备材料有缺失,明确建议用户先补充
- 门控分支:
- ✅ 评估为“可以提交”或“建议补充后提交” → 进入步骤4
- ❌ 评估为“暂缓提交” → 触发红线R1,立即停止,向用户展示缺失项,建议先补充材料
- ⚠️ 材料存疑 → 标注存疑项,向用户说明具体情况,由用户决定是否继续
📋 数据来源:(步骤2盘点结果) 📋 执行主体:context📋 确认机制:ai(评估结果须向用户展示)inform
Based on the inventory results, judge item by item against the Credit Application Material Checklist (see ):
references/material-checklist.mdAssessment Display Format
Material Completeness Assessment Result:
✅ Available (Essential)
- Due Diligence Report (2024-01-15, includes business analysis and financial analysis)
- Visit Records (2 times in the past 3 months, with substantive business information)
- Financial Data (3-year data from 2021 to 2023)
⚠️ Recommended to Supplement
- Bank Statements (only 3 months available, recommend supplementing to 6 months)
❌ Missing (Essential Materials)
- Business License (not found in archives, please upload)
Comprehensive Assessment: [Can Submit / Recommend Submission After Supplement / Postpone Submission]
Reason Explanation: [1-2 sentences explaining the assessment basis]Assessment Criteria
- Can Submit: All essential materials are complete and meet content quality standards
- Recommend Submission After Supplement: Essential materials are complete but some "recommended" materials are missing; inform the user of risks and let the user decide
- Postpone Submission: Essential materials are missing; clearly recommend the user to supplement first
- Gated Branches:
- ✅ Assessment result is "Can Submit" or "Recommend Submission After Supplement" → Proceed to Step 4
- ❌ Assessment result is "Postpone Submission" → Trigger Red Line R1, stop immediately, display missing items to the user, recommend supplementing materials first
- ⚠️ Materials are questionable → Mark questionable items, explain specific situations to the user, let the user decide whether to continue
📋 Data Source:(inventory results from Step 2) 📋 Executor:context📋 Confirmation Mechanism:ai(assessment result must be displayed to the user)inform
步骤 4:案件类型确认
Step 4: Case Type Confirmation
| 案件类型 | 适用场景 | 识别信号 |
|---|---|---|
| 续贷(renewal) | 现有授信到期前续期,金额和条件基本不变 | 用户说“续贷”、“到期了”、“续一下” |
| 新增授信(first_credit) | 该客户首次建立授信关系 | 用户说“新客户”、“首次”、“没有额度” |
| 追加授信(additional) | 现有授信不足,申请增加额度 | 用户说“额度不够”、“追加”、“增加一些” |
- 优先根据步骤1中授信到期检查的结论自动判断
- 有歧义时询问用户确认,不得做假设
- 门控分支:
- ✅ 案件类型明确 → 进入步骤5
- ⚠️ 有歧义 → 询问用户确认,用户确认后方可继续
📋 数据来源:(步骤1检查结果 + 用户输入) 📋 执行主体:context📋 确认机制:ai(向用户展示并确认)inform
| Case Type | Applicable Scenario | Identification Signal |
|---|---|---|
| Renewal | Renewal before existing credit expires, with basically unchanged amount and conditions | User says "renew loan", "expired", "renew" |
| First Credit | First credit relationship established for the customer | User says "new customer", "first time", "no limit" |
| Additional | Existing credit is insufficient, apply for increased limit | User says "insufficient limit", "additional", "increase" |
- Prioritize automatic judgment based on the conclusion of credit expiration check in Step 1
- Ask the user for confirmation if there is ambiguity, do not make assumptions
- Gated Branches:
- ✅ Case type is clear → Proceed to Step 5
- ⚠️ Ambiguity exists → Ask the user for confirmation, proceed only after user confirmation
📋 Data Source:(check results from Step 1 + user input) 📋 Executor:context📋 Confirmation Mechanism:ai(display to and confirm with the user)inform
步骤 5:确认提交
Step 5: Confirm Submission
门控步骤:此步骤不通过不得发起案件创建
- 向用户展示评估结果和建议案件类型
- 如果材料充分:建议提交,询问用户确认(“是否确认提交?”)
- 如果有缺失:告知缺失项和影响,由用户决定是继续提交还是先补充材料
- 用户确认门控:
- ✅ 用户明确说“提交”或“确认” → 发起案件创建
- ❌ 用户说“先不提交”或“等一下” → 终止流程,不创建案件
- ⚠️ 用户说“好的”等模糊表述 → 不得判定为确认,须再次明确询问“是否确认提交?”
📋 数据来源:(步骤3评估结果) 📋 执行主体:context📋 确认机制:ai(必须用户明确确认) ⚠️ 红线R3:未获用户明确确认,禁止发起案件创建,无论材料是否充分explicit
Gated Step: Cannot initiate case creation if this step fails
- Display the assessment result and recommended case type to the user
- If materials are sufficient: Recommend submission and ask the user for confirmation ("Confirm submission?")
- If there are missing items: Inform the user of missing items and impacts, let the user decide whether to continue submission or supplement materials first
- User Confirmation Gating:
- ✅ User explicitly says "submit" or "confirm" → Initiate case creation
- ❌ User says "do not submit yet" or "wait" → Terminate process, do not create case
- ⚠️ User says vague expressions like "okay" → Cannot deem as confirmation, must explicitly ask again "Confirm submission?"
📋 Data Source:(assessment result from Step 3) 📋 Executor:context📋 Confirmation Mechanism:ai(must have explicit user confirmation) ⚠️ Red Line R3: Case creation is prohibited without explicit user confirmation, regardless of material sufficiencyexplicit
输出格式 (Output Format)
Output Format
本输出可被 credit-approval-decision Skill 解析使用
使用 模板。评估报告必须包含以下6个章节:
assets/credit-application-template.md| 章节 | 内容 | 下游可解析字段 |
|---|---|---|
| 1.前置状态核查 | 案件冲突检查结果、授信到期检查 | |
| 2.材料盘点清单 | 客户笔记清单、客户材料清单 | |
| 3.完备性评估 | ✅已具备、⚠️建议补充、❌缺失 | |
| 4.综合评估结论 | 可以提交/建议补充后提交/暂缓提交 | |
| 5.案件类型确认 | 续贷/新增授信/追加授信 | |
| 6.用户确认记录 | 确认时间、确认方式、案件编号 | |
数据标注要求:所有数据标注:数据来源 + 数据日期 + 是否最新数据。
免责声明:输出末尾必须附加免责声明,引用 模板,确保包含“本评估仅基于提供的材料进行完备性检查,不构成授信审批建议”等必要声明。
shared/disclaimer-template.mdThis output can be parsed and used by the credit-approval-decision Skill
Use the template. The assessment report must include the following 6 sections:
assets/credit-application-template.md| Section | Content | Parsable Fields for Downstream |
|---|---|---|
| 1. Pre-Status Check | Case conflict check result, credit expiration check | |
| 2. Material Inventory List | Customer notes list, customer materials list | |
| 3. Completeness Assessment | ✅Available, ⚠️Recommended to Supplement, ❌Missing | |
| 4. Comprehensive Assessment Conclusion | Can Submit / Recommend Submission After Supplement / Postpone Submission | |
| 5. Case Type Confirmation | Renewal / First Credit / Additional | |
| 6. User Confirmation Record | Confirmation time, confirmation method, case number | |
Data Labeling Requirements: All data must be labeled with: data source + data date + whether it is the latest data.
Disclaimer: A disclaimer must be appended at the end of the output, using the template in , ensuring it includes necessary statements such as "This assessment only conducts completeness check based on provided materials and does not constitute a credit approval recommendation".
shared/disclaimer-template.md审计追踪 (Audit Trail)
Audit Trail
每次授信申请提交结束后,生成审计日志 :
audit/{客户简称}_{日期}_audit.jsonjson
{
"skill_name": "submit-credit-application",
"skill_version": "1.0.0",
"execution_time": "2026-05-05T10:30:00+08:00",
"input_params": {
"customer_name": "XX企业",
"application_type": "renewal/first_credit/additional",
"application_amount": 50000000
},
"operator": "客户经理姓名(工号:XXX)",
"steps": [
{
"step": "前置状态核查",
"executor": "ai",
"data_source": {"type": "system_api", "system": "信贷系统案件管理模块"},
"result": "pass",
"conflict_detected": false
},
{
"step": "材料盘点",
"executor": "ai",
"data_source": {"type": "system_api", "system": "信贷系统影像档案"},
"result": "pass",
"materials_found": 8,
"materials_missing": 1
},
{
"step": "完备性评估",
"executor": "ai",
"data_source": {"type": "context"},
"result": "pass",
"assessment": "建议补充后提交"
},
{
"step": "确认提交",
"executor": "ai",
"data_source": {"type": "context"},
"confirmation": {"type": "explicit", "confirmed_by": "客户经理姓名(工号:XXX)", "confirmed_at": "2026-05-05T10:35:00+08:00"},
"result": "pass",
"case_id": "CASE-2026-001234"
}
],
"red_line_triggered": [],
"warnings": ["银行流水仅有3个月,建议补充至6个月"],
"references_used": ["references/material-checklist.md"]
}After each credit application submission is completed, generate an audit log :
audit/{customer_abbreviation}_{date}_audit.jsonjson
{
"skill_name": "submit-credit-application",
"skill_version": "1.0.0",
"execution_time": "2026-05-05T10:30:00+08:00",
"input_params": {
"customer_name": "XX Enterprise",
"application_type": "renewal/first_credit/additional",
"application_amount": 50000000
},
"operator": "Account Manager Name (Employee ID: XXX)",
"steps": [
{
"step": "Pre-Status Check",
"executor": "ai",
"data_source": {"type": "system_api", "system": "Credit System Case Management Module"},
"result": "pass",
"conflict_detected": false
},
{
"step": "Material Inventory",
"executor": "ai",
"data_source": {"type": "system_api", "system": "Credit System Image Archive"},
"result": "pass",
"materials_found": 8,
"materials_missing": 1
},
{
"step": "Completeness Assessment",
"executor": "ai",
"data_source": {"type": "context"},
"result": "pass",
"assessment": "Recommend Submission After Supplement"
},
{
"step": "Confirm Submission",
"executor": "ai",
"data_source": {"type": "context"},
"confirmation": {"type": "explicit", "confirmed_by": "Account Manager Name (Employee ID: XXX)", "confirmed_at": "2026-05-05T10:35:00+08:00"},
"result": "pass",
"case_id": "CASE-2026-001234"
}
],
"red_line_triggered": [],
"warnings": ["Bank statements only cover 3 months, recommend supplementing to 6 months"],
"references_used": ["references/material-checklist.md"]
}踩坑记录 (Gotchas)
Gotchas
#1:材料数量充足但质量不达标
#1: Sufficient quantity but insufficient quality of materials
- 症状:尽调报告仅1页,缺少经营分析和财务分析,但系统判定“已具备”
- 原因:仅统计文件数量,未检查实质内容
- 解决:必须读取关键材料内容,验证是否包含必要分析维度(企业基本情况、经营分析、财务分析、还款来源)
- Symptom: Due diligence report is only 1 page, missing business analysis and financial analysis, but the system judges "Available"
- Cause: Only counts the number of files, does not check substantive content
- Solution: Must read the content of key materials and verify whether necessary analysis dimensions are included (basic enterprise information, business analysis, financial analysis, repayment source)
#2:案件冲突未检测到
#2: Case conflict not detected
- 症状:同一客户存在两个活跃审批案件,导致审批流程混乱
- 原因:案件状态查询接口超时,未触发降级策略
- 解决:查询超时必须标注“案件冲突未核查”,提示用户手动确认
- Symptom: Two active approval cases exist for the same customer, causing confusion in the approval process
- Cause: Case status query interface times out, degradation strategy not triggered
- Solution: Must mark "Case conflict not checked" when query times out, prompt the user to manually confirm
#3:用户未明确确认就提交
#3: Submitted without explicit user confirmation
- 症状:用户说“好的”,系统即判定为确认提交
- 原因:确认机制不严格,“好的”可能是对评估结果的认可,而非提交指令
- 解决:必须用户明确说“提交”或“确认”后才可发起案件创建
- Symptom: User says "okay", the system deems it as confirmation for submission
- Cause: Confirmation mechanism is not strict; "okay" may be recognition of the assessment result, not a submission instruction
- Solution: Case creation can only be initiated after the user explicitly says "submit" or "confirm"
#4:案件类型推断错误
#4: Wrong case type inference
- 症状:用户说“续一下”,系统判定为续贷,但实际是追加授信
- 原因:未结合授信到期检查结论,仅凭用户口语判断
- 解决:优先根据授信到期检查结论自动判断,有歧义时询问用户确认
- Symptom: User says "renew", the system judges it as renewal, but it is actually additional credit
- Cause: Does not combine the conclusion of credit expiration check, only judges based on user's spoken language
- Solution: Prioritize automatic judgment based on the conclusion of credit expiration check; ask the user for confirmation if there is ambiguity
#5:必备材料缺失仍建议提交
#5: Recommended submission despite missing essential materials
- 症状:营业执照缺失,但评估结论为“可以提交”
- 原因:未严格执行红线R1(必备材料缺失)
- 解决:必备材料(尽调报告、拜访记录、财务资料、营业执照)缺失必须触发红线,建议“暂缓提交”
- Symptom: Business license is missing, but the assessment conclusion is "Can Submit"
- Cause: Red Line R1 (missing essential materials) is not strictly enforced
- Solution: Missing essential materials (due diligence report, visit records, financial data, business license) must trigger the red line, recommend "Postpone Submission"
示例 (Examples)
Examples
示例1:标准续贷提交
Example 1: Standard Loan Renewal Submission
用户输入:
请为XX制造企业的续贷申请提交授信申请。客户授信5000万将于2026-06-15到期,需要续贷。Skill 执行流程:
- 前置状态核查 → 无活跃案件,授信到期前41天,判定为续贷
- 材料盘点 → 尽调报告、拜访记录、财务资料齐全,银行流水仅有3个月
- 完备性评估 → 必备材料齐全,建议类材料有缺失,评估为“建议补充后提交”
- 用户确认 → 用户明确说“提交”,发起案件创建
- 提交成功 → 返回案件编号 CASE-2026-001234
输出要点:
- 综合评估:建议补充后提交
- 缺失项:银行流水(仅有3个月,建议补充至6个月)
- 案件类型:续贷(renewal)
User Input:
Please submit the credit application for the loan renewal of XX Manufacturing Enterprise. The customer's 50 million credit will expire on 2026-06-15, and renewal is needed.Skill Execution Process:
- Pre-Status Check → No active cases, 41 days before credit expiration, judged as renewal
- Material Inventory → Due diligence report, visit records, financial data are complete; bank statements only cover 3 months
- Completeness Assessment → Essential materials are complete, some recommended materials are missing, assessment result is "Recommend Submission After Supplement"
- User Confirmation → User explicitly says "submit", initiate case creation
- Submission Successful → Return case number CASE-2026-001234
Output Key Points:
- Comprehensive Assessment: Recommend Submission After Supplement
- Missing Item: Bank statements (only 3 months available, recommend supplementing to 6 months)
- Case Type: Renewal
示例2:首次授信提交(触发红线)
Example 2: First Credit Submission (Red Line Triggered)
用户输入:
为新客户YY贸易公司提交首次授信申请。Skill 执行流程:
- 前置状态核查 → 无活跃案件,无现有授信,判定为新增授信
- 材料盘点 → 尽调报告缺失,营业执照缺失
- 完备性评估 → 触发红线R1(必备材料缺失),评估为“暂缓提交”
- 用户告知 → 告知缺失项和影响,建议先补充材料
- 用户决定 → 用户说“先补充材料”,终止提交
输出要点:
- ⚠️ 红线触发:R1(必备材料缺失)
- 缺失项:尽调报告、营业执照
- 综合评估:暂缓提交
User Input:
Submit the first credit application for new customer YY Trading Company.Skill Execution Process:
- Pre-Status Check → No active cases, no existing credit, judged as first credit
- Material Inventory → Due diligence report and business license are missing
- Completeness Assessment → Trigger Red Line R1 (missing essential materials), assessment result is "Postpone Submission"
- Inform User → Inform the user of missing items and impacts, recommend supplementing materials first
- User Decision → User says "supplement materials first", terminate submission
Output Key Points:
- ⚠️ Red Line Triggered: R1 (missing essential materials)
- Missing Items: Due diligence report, business license
- Comprehensive Assessment: Postpone Submission
非功能范围 (Out of Scope)
Out of Scope
- 本 Skill 不处理授信审批决策,仅提供材料完备性评估
- 本 Skill 不生成尽调报告或拜访记录(请使用 credit-due-diligence 或 visit-memo Skill)
- 本 Skill 不直接修改客户数据或提交审批结果
- 本 Skill 不处理个人信贷/零售业务
- 本 Skill 不处理贷后管理、风险分类调整、不良资产处置
- 如果用户请求以上内容,明确告知并建议合适的 Skill 或联系相应部门
- This Skill does not handle credit approval decision-making; only provides material completeness assessment
- This Skill does not generate due diligence reports or visit records (please use credit-due-diligence or visit-memo Skill)
- This Skill does not directly modify customer data or submit approval results
- This Skill does not handle personal credit/retail business
- This Skill does not handle post-loan management, risk classification adjustment, non-performing asset disposal
- If the user requests the above content, clearly inform and recommend the appropriate Skill or contact the corresponding department