Inbox-Triage — Recurring Email Triage
Paired with . This skill consumes the 7-file knowledge base that
writes at
. The file contracts MUST match exactly. See
references/kb_file_contract.md
— this is the mirror of the setup-side contract, viewed from the read side.
Run on a recurring schedule (1–3x daily) or on demand. Classify recent emails, research new senders, generate decision recommendations, draft replies (NEVER SEND), deliver a clean report, and update the knowledge base with what was learned this run.
Invocation Triggers
- "triage my inbox"
- "inbox triage"
- "check my email"
- "run email triage"
- "process my inbox"
- "what's new in my email"
- "handle my email"
- "email triage"
Prerequisites
Required reads at start (fail-fast if missing):
Core (required):
${WORKSPACE}/Email/email-taxonomy.md
— classification + report preferences
${WORKSPACE}/Email/email-patterns.md
— voice, persona, templates, hard rules
Optional core (read if exists):
${WORKSPACE}/Email/evaluation-framework.md
${WORKSPACE}/Email/rate-card.md
Evolving (read AND update every run):
${WORKSPACE}/Email/blocklist.md
${WORKSPACE}/Email/tracker.md
Output:
${WORKSPACE}/Email/triage-log/<YYYY-MM-DD>-<run-label>.md
— per-run log
If any core required file is missing →
halt, direct user to run
first. Use
to perform the read + validation.
DRAFTS ONLY — Never Send
This skill creates drafts. It NEVER sends.
This is the safety property that makes the skill safe to run automatically. Stated multiple times in this skill body. Non-negotiable.
The
scripts/draft_safety_validator.py
enforces it post-run. Any send-shaped tool call in the action log fails validation. See
references/drafts_only_safety.md
for the full discipline canon.
Step 0: Grill-Me Intake (Light — 0–2 Optional Override Questions)
Inbox-triage is
light-intake by design — it runs on a recurring cadence with preferences pre-baked into the knowledge base from
. The grill-me discipline here is asking ONLY the override questions that matter THIS run.
Q1 (optional, asked only when on-demand run is outside normal cadence)
Override the default 9-hour search window? Pick: yes (specify hours) / no (use default).
Why I'm asking: If you're running on-demand outside your normal 2x/day cadence, you may want a wider window (24h after a long break) or narrower (2h for a quick check).
Skip if cadence is normal.
Q2 (optional, asked only when user invokes with category-skip intent)
Skip any categories this run? E.g., "skip newsletters", "skip financial".
Why I'm asking: Sometimes you just want to scan opportunities or just want to clear active threads. Category skip narrows the run scope.
Skip if user gave no category-skip signal.
Stop condition: Max 2 questions. Default invocations skip both questions and run with KB-default preferences. The skill is optimized for fast recurring execution; intake is the exception, not the norm.
Step 1: Determine Search Window
Compute via current date math. Default lookback: 9 hours (works for 2x/day cadence with slight overlap so emails between runs aren't missed).
Use
scripts/search_window_calculator.py --cadence <CADENCE> --now <ISO>
:
now = current_datetime
window_start = now - 9_hours (default for 2x-daily)
run_label = "Morning" if now.hour < 12 else "Afternoon" if now.hour < 17 else "Evening"
Cadence-to-default-window mapping (override via Q1):
| Cadence (from email-taxonomy.md S1.Q5) | Default window |
|---|
| once daily | 26h |
| 2x daily | 9h |
| 3x daily | 6h |
| on-demand only | 24h (asks Q1) |
Step 2: Email Search
Two queries (provider-agnostic adapter pattern):
- Primary: Inbox + sent after
- Secondary: Starred unread (catch flagged items missed in primary)
Collect for each email: sender, subject, date, snippet, thread ID, labels.
Provider adapter mapping:
| Provider | Tool |
|---|
| Gmail | Gmail MCP |
| Outlook / Microsoft 365 | Outlook MCP |
| IMAP (Fastmail, ProtonMail, etc.) | IMAP MCP if available; halt otherwise |
| (no email tool available) | Halt with clear message: "No email tool registered for this session." |
Step 3: Classification
Apply the taxonomy from
. For
lowest-priority category (newsletters / automation / spam): skip thread reads entirely — context cost not worth it. For everything else: read full thread.
Step 4: Sender Research
For senders not in tracker / blocklist / prior logs:
- Check → if matched, auto-skip
- Check → if known thread, note existing context
- For opportunity senders (per evaluation framework): web search for company legitimacy, social presence, intermediary status
Skip research entirely for: known senders (in tracker), internal email, automated notifications, obvious low-priority.
Step 5: Recommendations
For decision-required emails, apply the framework from
. Categorize:
| Category | When | Output |
|---|
| TAKE IT | Meets criteria | Recommend engaging; draft reply (Step 6) |
| WORTH CONSIDERING | Has potential, needs user judgment | Surface key context; draft for user to edit |
| PASS | Doesn't meet criteria | Brief "why" (1–3 sentences); draft polite decline |
| FLAG FOR REVIEW | Unusual; needs direct user decision | Surface fully; NO draft (user decides response shape) |
Each: brief "why", relevant context, pricing/timeline comparison if applicable.
Skip Step 5 entirely if no exists.
See
references/triage_decision_framework.md
for the framework canon.
Step 6: Drafts
For every reasonable reply candidate, create a draft using
voice rules.
Draft for: opportunity responses (TAKE IT / WORTH / PASS), active conversations needing reply, action items, important personal emails.
Do NOT draft for:
- Clearly no-response emails (newsletters, automation, FYI)
- Threads where user already replied
- Blocked senders (unless new info changes the calculus)
Mechanics:
- Draft only in the existing thread when possible (preserves context)
- Set , ()
- NEVER call any send operation. Only create drafts.
The draft body MUST honor:
- Voice register from
- Forbidden tokens (S3.Q2 pet peeves)
- Sign-off patterns
- Persona context
- Hard rules (S3.Q6 — non-negotiable)
- Reply length per
If
exists, draft tone matches recommendation:
- TAKE IT → engaged + concrete next step
- WORTH → curious + 1-2 clarifying questions
- PASS → polite decline + brief reason (no hedging promises)
- FLAG → NO draft
Step 7: Report Delivery
Honor user's preference from
"Report Preferences" section. Default: email draft to self with HTML.
Subject: Inbox Triage — [Day], [Month Date] ([Run Label])
Sections (in order):
- Overview — 2–3 sentences. What happened? Anything urgent?
- Stats — Counts: processed, drafts created, action needed, skipped.
- Action Needed — Overdue items, decisions, drafts to review, deadlines.
- Quick Reference — One line per email, alphabetical by sender.
**Sender** — one-sentence summary + recommendation
.
- Detailed Cards — Opportunities, active threads, flags. Each: sender / subject / category, recommendation + reasoning, key context. NO draft text previews (drafts are already in email client for user to read there).
- Footer — Generation timestamp + KB update summary.
Formatting (if HTML):
- Inline CSS only (Gmail strips )
- Color-coded by recommendation:
- green → TAKE IT
- amber → WORTH CONSIDERING
- red → PASS
- purple → FLAG FOR REVIEW
- blue → active conversation
Step 8: Knowledge Base Update
- New declined senders + reason + date
- New decline patterns from observed behavior (e.g., "all emails containing 'looking for backend engineers' from gmail addresses → cold recruiter pattern")
- Remove entries if user has overridden them (user replied to a "blocked" sender → unblock)
- New follow-ups for emails needing future action
- Update existing follow-ups (deadline changed, status changed)
- Mark resolved items complete
- Flag overdue items
- Remove resolved items older than 30 days
- Add entry to update log
Learning patterns to observe over runs:
- Drafts sent as-is vs. edited vs. deleted → tone calibration signal
- PASS recommendations user overrides → framework adjustment signal
- Engaged vs. ignored emails → taxonomy refinement signal
- New decline patterns → blocklist additions
After 5+ runs, suggest KB improvements to user (e.g., "You always decline emails from X — add as auto-skip?").
Step 9: Internal Log
Save to
${WORKSPACE}/Email/triage-log/[YYYY-MM-DD]-[run-label].md
:
- Emails processed with classifications
- Recommendations made
- Drafts created (with IDs / thread refs)
- KB updates made
- Follow-ups added / resolved
- Notable observations (patterns surfaced, edge cases handled)
The log is the audit trail for
scripts/draft_safety_validator.py
to scan for send operations post-run.
Step 10: Empty Inbox Handling
Even with zero new emails:
- Check for items due today or overdue
- Generate minimal report: "No new actionable emails since last run"
- Flag any overdue items
- Escalate per tracker rules
Skip Steps 3–6 entirely on empty inbox.
Critical Rules (Stated Multiple Times)
- DRAFTS ONLY — NEVER SEND. Non-negotiable. Stated again here.
- Privacy. No passwords / credentials in KB. Reference threads by ID for sensitive content.
- Accuracy over speed. When unsure, flag for review. A wrong auto-draft is worse than no draft.
- Respect the KB. Documented preferences are source of truth. Don't override with judgment.
- Transparency. Note every KB change in the triage log.
- First runs need oversight. Document this expectation for the user.
Error Handling
| Situation | Behavior |
|---|
| KB files missing | Halt; direct user to run |
| Email tool unavailable | Halt with clear message about required tool |
| Web search unavailable for sender research | Skip research step; note senders not researched |
| Draft creation fails | Skip that draft; note in log; report continues |
| Report delivery fails | Save report to file as fallback; notify user |
| User has 100+ new emails | Stay within reasonable limits; flag volume; offer to focus on priority categories only |
| Sender appears in both blocklist and tracker | Tracker wins (active conversation); note inconsistency in log |
Portability
- Claude Code CLI: Native — uses Gmail / Outlook MCP, file tools for KB, web search for research.
- Claude.ai web: Works when email MCP connector is connected (Gmail MCP available). Skill must check tool availability before assuming. If no email tool: halt with clear message.
Tooling
| Script | Role |
|---|
| Reads + validates the 7-file KB. Returns parsed structure. Halts with explicit error if required files missing. |
scripts/search_window_calculator.py
| Computes from cadence + current time. Returns . Honors Q1 override. |
scripts/draft_safety_validator.py
| Post-run scan of the action log for any send-shaped tool call. FAILs if detected. The deterministic enforcement of the NEVER-SEND rule. |
References
references/kb_file_contract.md
— canonical 7-file contract (read perspective; mirrors inbox-setup/references/kb_file_contract.md
)
references/triage_decision_framework.md
— TAKE IT / WORTH / PASS / FLAG taxonomy
references/drafts_only_safety.md
— the NEVER-SEND discipline canon
Anti-Patterns To Reject
- Sending emails (drafts only — non-negotiable)
- Operating without knowledge base files
- Storing passwords / credentials in KB
- Skipping the learning loop (KB updates) at end of run
- Overriding user's documented preferences with own judgment
- Reading lowest-priority threads (waste of context)
- Including draft text previews in report (drafts are already in email client)
- Provider lock-in without adapter pattern
- Silently failing on missing tools
Version: 1.0.0
Source spec: megaprompts/07-inbox-triage-megaprompt.md
Build pattern: Path B (direct conversion). Paired with
.