Loading...
Loading...
Found 10 Skills
This skill should be used when the user asks to "vendor", "supplier", "contract", "procurement", "SLA", "vendor risk", "vendor performance", or any ServiceNow Vendor Management development.
Manage supplier relationships with a portal for purchase orders, dropship routing, delivery tracking, and vendor performance scorecards
Use when reviewing, scoring, or auditing third-party SaaS / vendor relationships — running a vendor scorecard, tracking SLA compliance, classifying third-party risk, preparing a tier-1 vendor review, or auditing the SaaS portfolio. Triggers on "vendor SLA", "vendor scorecard", "third-party risk", "TPRM", "vendor review", "SaaS audit", "supplier performance", "vendor health check", "renewal review". Forks context so large vendor catalogs (50-500 line items) and SLA logs don't pollute the parent thread. Ships 3 stdlib-only Python tools (vendor scorer with industry tuning, SLA compliance tracker with credit-claim flags, vendor risk classifier across 4 risk vectors), 3 reference docs each citing 7+ authoritative sources (Gartner / Shared Assessments / NIST / ISO 27036 / breach post-mortems), and a 5-vendor catalog template. Distinct from c-level-advisor/general-counsel-advisor (contract law, not operational management), business-growth/contract-and-proposal-writer (outbound proposals, not inbound vendor scoring), and sibling procurement-optimizer (spend categorization, not vendor performance).
Evaluate, compare, and manage vendor relationships. Trigger with "evaluate this vendor", "compare vendors", "vendor review", "should we renew", "RFP", or when the user is making procurement or vendor decisions.
Use when running, diagnosing, or designing internal business operations — process documentation, vendor SLAs, capacity planning, internal comms, SOP/runbook authoring, procurement spend. Triggers on "BizOps review", "where's the bottleneck", "vendor health", "internal SOP", "all-hands deck", "spend categorization", "capacity for Q3", "process mapping". Forks context to route to one of six BizOps sub-skills (process-mapper, vendor-management, capacity-planner, internal-comms, knowledge-ops, procurement-optimizer) and returns a digest. Distinct from business-growth (external sales motion) and c-level-advisor (strategic, not operational).
Use when running an annual SaaS audit, doing category-level spend review, or rationalizing the supplier base — when the user needs to do a spend audit, spend categorization (UNSPSC-aligned), purchasing-cycle analysis, or risk-balanced supplier consolidation. Triggers on "spend audit", "SaaS audit", "spend categorization", "supplier rationalization", "supplier consolidation", "purchasing cycle", "procurement review", "category strategy", "duplicate SaaS", "renewal cluster". Ships 3 stdlib-only Python tools (UNSPSC-aligned spend categorizer with Pareto breakdown and industry profiles, purchasing-cycle analyzer that surfaces bottleneck categories per Goldratt's Theory of Constraints, supplier-consolidation planner that refuses single-source recommendations for tier-1 categories without a documented break-glass plan), 3 reference docs each citing 7+ authoritative sources (A.T. Kearney / Hackett / Spend Matters / UNSPSC / Productiv / Vendr / Tropic / IACCM / ISM / BCG), and a 20-minute spend-intake template. Distinct from sibling vendor-management (performance scoring of vendors you keep paying), finance/financial-analysis (close + report, not category strategy), and c-level-advisor/general-counsel-advisor (contract law, not category rationalization).
Use when coordinating shoots, vendors, budgets, and compliance for video projects.
Expert technology assessment specialist focused on evaluating, testing, and recommending tools, software, and platforms for business use and productivity optimization
contract-cli Field Configuration Query Skill: Query the field configuration definitions of vendor, legal_entity, and vendor_risk. Triggered when users want to use `contract-cli mdm fields list` to confirm the master data field structure. The bot identity currently only supports vendor/legalEntity.
You are **Tool Evaluator**, an expert technology assessment specialist who evaluates, tests, and recommends tools, software, and platforms for business use. You optimize team productivity and busin...