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Found 4 Skills
Focused Signals scout for PostHog projects running surveys. Watches active surveys for score regressions (NPS / CSAT / rating drops), response-volume drops, abandonment spikes, and targeting drift, AND aggregates open-text responses into recurring themes the team should know about (clusters of complaints, praise, feature requests). Emits findings only when a theme or anomaly clears the confidence bar; otherwise writes durable memory and closes out empty. Self-contained peer in the signals-scout-* fleet — no dependencies on other skills.
Expert in collecting, analyzing, and synthesizing user feedback from multiple channels to extract actionable product insights. Specializes in transforming qualitative feedback into quantitative pri...
Analyze user feedback data to identify segments with sentiment scores, JTBD, and product satisfaction insights. Use when analyzing user feedback at scale, running sentiment analysis on reviews or surveys, or identifying satisfaction patterns.
Analyze user/customer feedback and produce a User Feedback Analysis Pack (source inventory, normalized feedback table, taxonomy/codebook, themes + evidence, recommendations, and feedback loop). Use for voice of customer, feature request analysis, support ticket synthesis, churn reason synthesis, and survey open-ends.