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Found 9 Skills
Diagnoses what a sales objection really means and writes rebuttal scripts a rep can say out loud, or calls the deal dead when the objection is a real constraint. Covers price/budget, timing, competitor/incumbent, authority, status-quo, and trust objections for B2B and B2C, with price-specific guidance on value gap vs genuine budget limit and trading instead of discounting. Use whenever the user mentions a price objection, "too expensive", "not interested", "send me some info", "we already use a competitor", stalling, or an objection library, even without the word objection. Do NOT use for discount trade planning (mbfinotti/sales-skills@negotiation-concession-planner) or ROI math (mbfinotti/sales-skills@deal-value-calc).
Writes the opening 5-30 seconds of a live outbound cold call - a tailored opener for a named persona and pain point, with 2-3 testable variants, delivery notes, and a measurement plan. Covers B2B and B2C phone outreach, including do-not-call scrubbing. Use whenever the user mentions a cold call opener, cold call script, phone opener, dialer talk track, "what do I say when they pick up", or opening a call for a persona, even if they don't say "opener" explicitly. Do NOT use for rebuttals later in the call (use mbfinotti/sales-skills@sales-objection-handling), grading a recorded call (mbfinotti/sales-skills@sales-call-review), or cadence planning (mbfinotti/sales-skills@sales-outbound-sequence).
Builds a sequenced sales discovery question set - pain, root cause, impact, urgency - for a specific deal or persona, sized to the call length, with follow-up ladders, branch triggers, and a do-not-ask list. Covers B2B (SDR qualification through multi-stakeholder AE discovery) and high-ticket B2C consultations. Use whenever the user mentions discovery call prep, qualification questions, SPIN or pain-funnel questions, a first-meeting agenda, or "what should I ask this prospect", even without the word discovery. Do NOT use for rebuttals (mbfinotti/sales-skills@sales-objection-handling), the cold-call opening (mbfinotti/sales-skills@cold-call-opener), or grading a finished call (mbfinotti/sales-skills@sales-call-review).
Builds the ROI and business case for one deal - value drivers, full investment, ROI, payback, three cases conservative-first, and a one-page case the champion can forward. The buyer supplies every assumption, each number labeled buyer-supplied, benchmark, or rep-assumed, and none invented. Covers B2B and high-ticket B2C. Use whenever the user mentions ROI, business case, payback period, TCO, cost of doing nothing, "justify the price", or CFO sign-off, even without the word value. Do NOT use for price rebuttals (mbfinotti/sales-skills@sales-objection-handling) or discount trade planning (mbfinotti/sales-skills@negotiation-concession-planner).
Builds a pre-negotiation concession plan for a pricing or contract conversation - every tradeable lever priced by cost-to-us vs value-to-them, tiered, each give paired with a required reciprocal get and its approval level, plus a BATNA-based walk-away. Covers B2B (terms, scope, service, risk, price protection) and B2C (bundles, financing, trade allowance). Use whenever the user mentions a discount request, procurement, redlines, give-get trades, walk-away point, or "the buyer wants 20% off", even without the word negotiation. Do NOT use for quantifying the value (mbfinotti/sales-skills@deal-value-calc) or scripting price rebuttals (mbfinotti/sales-skills@sales-objection-handling).
Build the support FAQ, sales talking points, and objection handling teams need before an EOL announcement. Use when customer-facing teams must be ready before customers hear.
Anticipate and neutralize every reason customers say "no" before they say it. Combine Chris Voss's negotiation psychology with systematic sales methodology to turn objections into opportunities. Use when: **Before sales calls** to prepare responses to common pushback; **After losing deals** to document and learn from objections; **Product positioning** to address concerns in marketing copy; **Pricing conversations** to defend value against price resistance; **Team training** to create an obje...
When the user wants to improve their ability to address prospect concerns, overcome resistance, or respond to pushback without being defensive. Also use when the user mentions "handling objections," "overcoming resistance," "common objections," "prospect pushback," "they said no," or "dealing with concerns."
Work through a live objection or competitive threat - what's really being said, the response that has worked before, and the proof points to use, grounded in your own win/loss history and customer quotes. Use when the user says "they said we're too expensive", "how do I respond to [objection]", "[competitor] is in the deal", "help me handle this pushback", or pastes an objection from an email or call.