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Found 4 Skills
Expert-level hotel management, reservation systems, guest services, revenue management, and hospitality technology
Evidence-first revenue, pricing, refunds, team-billing, and billing-model truth workflow for ECC. Use when the user wants a sales snapshot, pricing comparison, duplicate-charge diagnosis, or code-backed billing reality instead of generic payments advice.
Planhat platform help — Health Scores, Agentic Automation, Revenue Management, CRM Sync, Enduser Tracking, Projects, NPS, REST API, MCP Server. Use when health scores aren't reflecting churn risk, CRM sync is overwriting fields or not pulling data, metrics take hours to build and formulas keep breaking, automation rules aren't triggering, revenue or license data doesn't match Salesforce, enduser tracking isn't capturing product usage, or the Planhat API returns unexpected errors. Do NOT use for general customer success strategy (use /sales-customer-success) or NPS/CSAT survey methodology (use /sales-customer-feedback).
When the user wants to optimize hotel room inventory, manage rate strategies, or improve revenue management. Also use when the user mentions "hotel revenue management," "room allocation," "yield management," "dynamic pricing," "overbooking optimization," "distribution channel management," or "hotel capacity planning." For tour operations, see tour-operations. For hospitality procurement, see hospitality-procurement.