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Found 4 Skills
Live chat and chatbot for sales and support — widget setup, routing, chatbot flows, agent management, visitor tracking, chat-to-lead conversion, proactive messaging. Covers strategy and implementation across Brevo Conversations, Drift (Salesloft), Intercom, HubSpot, Crisp, LiveChat, Zendesk, Tidio, Freshdesk, and ZoomInfo Chat. Use when setting up live chat, building chatbot flows, optimizing chat-to-lead conversion, routing chats to agents, or choosing a live chat tool. Do NOT use for email sequences (use /sales-cadence), email marketing (use /sales-email-marketing), or meeting scheduling (use /sales-meeting-scheduler). For platform-specific help, use /sales-brevo or /sales-salesloft.
Chatbot marketing and conversational automation — building chatbot flows, multichannel messaging (WhatsApp, Telegram, Facebook, Instagram, Viber, live chat), lead qualification bots, FAQ bots, and handoff to human agents. Use when asking 'how do I build a chatbot', 'WhatsApp bot', 'Telegram bot for sales', 'chatbot lead qualification', 'conversational marketing', 'live chat handoff'. Do NOT use for live chat widget setup without bots (use /sales-live-chat), email sequences (use /sales-cadence), or SMS campaigns without conversational flow (use /sales-sms-marketing). For SendPulse-specific help, use /sales-sendpulse.
Help desk and customer service platform comparison and selection — choosing the right ticketing and support platform (Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk, Front, Hiver, Jira Service Management, Gorgias, Tidio, HappyFox, Kustomer, LiveAgent, Crisp, Pylon). Use when comparing help desk platforms for a support team, deciding between Zendesk vs Freshdesk vs Intercom, evaluating which support tool fits your team size and budget, choosing a help desk for e-commerce or SaaS, migrating from one help desk to another, or wondering which platform has the best AI or automation. Do NOT use for platform-specific configuration (use /sales-zendesk or the relevant platform skill), CCaaS/contact center selection (use /sales-ccaas-selection), or live chat strategy (use /sales-live-chat).
Enables Claude to manage Tawk.to live chat conversations and visitor engagement