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Found 22 Skills
Map user missions from trigger to value moment, organizing features into coherent paths during PRD v0.4 User Journeys. Triggers on requests to map user journeys, define user flows, describe how users accomplish goals, or when user asks "map user journeys", "define user flows", "user missions", "how do users accomplish X?", "journey mapping", "what steps do users take?", "pain to value flow". Consumes PER- (Persona Definition), FEA- (Feature Value Planning), KPI- (Outcome Definition). Outputs UJ- entries with step flows, pain points, and value moments. Feeds v0.4 Screen Flow Definition.
Framework for documenting compliant patient journeys with touchpoints, consent, and escalation paths.
Guide product managers through creating a customer journey map by asking adaptive questions about the actor (persona), scenario/goal, journey phases, actions/emotions, and opportunities for improvemen
Create comprehensive user journey maps that identify pain points, opportunities, and emotional states across touchpoints. Use when mapping user experiences or analyzing conversion flows.
Build customer journey maps and service blueprints that visualize the end-to-end user experience including touchpoints, emotions, friction, and underlying systems. Use this skill whenever the user wants to map a customer journey, build a service blueprint, identify friction across an experience, align teams on the user experience, or visualize touchpoints and pain points. Triggers on customer journey, journey map, service blueprint, user journey, experience map, touchpoint analysis, friction map, journey audit, end-to-end experience, customer experience map. Also triggers when the team has departmental views of users but no shared map of what the experience actually feels like.
Plan user journeys, onboarding flows, engagement strategies, and day-to-day workflows for digital health products.
Use this skill when planning user research, conducting usability tests, creating journey maps, or designing A/B experiments. Triggers on user interviews, usability testing, user journey maps, A/B test design, survey design, persona creation, card sorting, tree testing, and any task requiring user experience research methodology or analysis.
Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.
Map and analyze customer experience touchpoints. Use for improving satisfaction, loyalty, and customer journey optimization.
Create an end-to-end user journey map with stages, touchpoints, emotions, pain points, and opportunity areas. Use when mapping the full user experience for a product, feature, or service.
Maps the developer journey for one audience segment - discovery, trial, adoption, contribution, advocacy - as a stage-by-stage table where each stage carries an exit event, a named owner, cited friction evidence and one signal, and names the single leak worth fixing next. Use whenever someone asks what their developer journey looks like, wants a developer adoption funnel or journey map, asks why developers try the product but never reach production, where adoption drops off, who owns each step of developer experience, or how developers become contributors - even if they only say "we lose people somewhere". Not the metrics framework - use samber/developer-relations-skills@devrel-metrics.
Product interaction and UX expert. Use when reviewing UI/UX, conducting heuristic evaluations, designing user journeys, applying cognitive psychology principles, or ensuring WCAG 2.2 accessibility compliance.