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Found 3 Skills
Synthesizes user research interviews into actionable insights, patterns, and recommendations. Use after conducting user interviews, customer calls, or usability sessions to extract and communicate findings.
Maps a customer journey across stages, touchpoints, emotional curve, pain points, and moments of truth into a markdown artifact with an optional mermaid timeline or flowchart. Use when synthesizing existing research into the shape of a customer's experience, end-to-end or for one phase. Without research signal yet, run discover-interview-synthesis or measure-survey-analysis first; refuses to fabricate emotional or behavioral data.
Facilitates the learning step of a proven customer-interview method — the synthesis half: reads a directory of per-interview debrief files against the working HYPOTHESES.md and QUESTIONS.md and proposes evidence-cited updates ONE at a time — double down, tune numbers, mark disproved, park heard-once observations in a 'That's funny' watch section, add new hypotheses with new questions — applying each agreed change directly to the files with a change log, and ending with a stop-or-continue-or-re-aim verdict on the interviewing itself. Load when the user says 'what did we learn from these interviews,' 'update my hypotheses from the interviews,' 'synthesize my interview notes,' or 'should I keep interviewing?' Do NOT load for recording a single conversation into a debrief (the previous step), for writing initial goals, hypotheses, or interview questions (earlier steps), or for deciding what to build next (comes after this method).