Marketing & Growthsales-skills/sales
sales-customerio
Customer.io platform help — customer engagement & marketing automation for behavior-based multi-channel messaging. Journeys (visual workflow builder with branching, delays, wait-untils), Campaigns (segment/event/date-triggered), Transactional Messages (API-triggered email, push, SMS), Segmentation (data-driven auto-updating and manual/static), Multi-channel (email, SMS via Twilio, push iOS/Android/web, in-app, WhatsApp), Data Pipelines (primary ingestion API, reverse ETL), Custom Objects, Ad Audience Sync (Google, Facebook, Instagram, YouTube), Design Studio (drag-and-drop email editor), A/B & cohort testing, Broadcasts (one-time/scheduled/API-triggered), Webhooks in workflows, and Analytics with AI-powered insights. Use when asking 'how do I do X in Customer.io', building behavior-triggered automation, setting up transactional messaging via Customer.io, configuring segments or journeys, integrating Customer.io Data Pipelines, or working with the Track/App/Transactional APIs. Do NOT use for general email marketing strategy (use /sales-email-marketing), cross-platform email deliverability (use /sales-deliverability), or email open/click tracking strategy (use /sales-email-tracking).