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Found 11 Skills
Collect, analyze, and act on customer feedback to improve your product and business. Use when building feedback systems, running customer interviews, analyzing feature requests, measuring satisfaction (NPS, CSAT), or closing the feedback loop. Covers feedback collection methods, interview techniques, analysis frameworks, and how to decide what feedback to act on. Trigger on "customer feedback", "collect feedback", "user research", "customer interviews", "NPS", "feature requests", "feedback system".
Synthesize user feedback from multiple channels and identify patterns to inform product decisions. Use when analyzing feedback, prioritizing feature requests, conducting NPS surveys, or understanding user sentiment. Covers feedback collection, categorization, prioritization frameworks, and closing the feedback loop.
Track reviews, ratings, sentiment, and brand mentions across Google Maps, Booking.com, TripAdvisor, Facebook, Instagram, YouTube, and TikTok. Use when user asks to monitor brand reputation, analyze reviews, track mentions, or gather customer feedback.
Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.
Help users design effective surveys. Use when someone is creating customer surveys, NPS measurements, product-market fit surveys, or feedback collection mechanisms.
Use this skill to analyze product reviews, find common issues, and prioritize improvements. Triggers: "analyze reviews", "review analysis", "customer feedback", "what are people saying", "product reviews", "review sentiment", "find complaints", "customer complaints", "improvement recommendations", "voice of customer", "VOC analysis", "feedback analysis" Outputs: Prioritized issues, sentiment analysis, improvement recommendations.
Use to design, run, and synthesize customer feedback programs tied to journey stages.
Synthesize customer feedback into thematic clusters when the user asks to analyze feedback, review VoC data, or understand customer sentiment
Researches real-world problems, competitor solutions, and customer complaints before test planning. Posts findings as Linear comment for ln-512 and ln-513.
This skill should be used when the user asks to "get product reviews", "collect customer reviews", "review request emails", "review generation", or mentions product reviews, customer feedback, or review management. Creates strategic review collection systems that maximize review volume and quality while building social proof.
Use to convert raw customer feedback into compelling narratives, themes, and recommendations.