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Found 5 Skills
Help users conduct effective usability testing. Use when someone is planning user tests, designing prototype validation, preparing usability studies, or trying to understand why users struggle with their product.
Design and conduct user research using interviews, focus groups, surveys, and field observation. Use this skill when the user needs to understand customer needs, validate product assumptions, gather qualitative insights, or design a research study — even if they say 'we need to talk to users', 'how do we validate this idea', or 'what do our customers actually think'.
Create refined user personas from research data with demographics, goals, frustrations, and behavioral patterns. Use when synthesizing user research into actionable persona profiles for design decisions.
Use when planning and synthesizing product/user research as a method-and-repository discipline — selecting the right method for the goal (generative interviews vs usability test vs concept test vs validation), computing method-based saturation/sample size with an explicit confidence level, or synthesizing coded observations into insights while flagging single-source anecdotes. Never fabricates user insight; an insight requires recurrence across independent participants. Distinct from product-team/ux-researcher-designer (persona/journey artifacts), product-discovery (discovery-sprint planning), and experiment-designer (live A/B) — this is the research-ops method + insight-repository layer.
Create refined user personas from research data — 3 personas with JTBD, pains, gains, and unexpected insights. Use when building personas from survey data, creating user profiles from research, or segmenting users for product decisions.