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Designs inbound and conversational Sent flows — opt-out and opt-in keyword handling, consent state on contacts, auto-replies inside the WhatsApp 24-hour window, RCS STOP chips, conversation history retrieval, and per-channel inbound capability. Use when handling message.received events, implementing STOP or HELP behavior, restoring consent after an opt-out, building a support inbox or chatbot on Sent, or paginating conversation history.