Loading...
Loading...
Found 51 Skills
Use when validating product assumptions before building, discovering unmet user needs, understanding customer problems and workflows, testing concepts or positioning, researching target markets, identifying jobs-to-be-done and hiring triggers, uncovering pain points and workarounds, or when users mention user research, customer interviews, surveys, discovery interviews, validation studies, or voice of customer.
When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' or 'involuntary churn.' This skill covers voluntary churn (cancel flows, save offers, exit surveys) and involuntary churn (dunning, payment recovery). For post-cancel win-back email sequences, see email-sequence. For in-app upgrade paywalls, see paywall-upgrade-cro.
Help users design effective surveys. Use when someone is creating customer surveys, NPS measurements, product-market fit surveys, or feedback collection mechanisms.
Guide and conduct user research — from planning through synthesis. Interview scripts, survey design, usability test plans, diary studies, contextual inquiry. Plus synthesis: affinity mapping, thematic coding, insight extraction. Trigger when: planning user research, writing interview guides, designing usability tests, creating surveys, synthesizing research findings, "what should we research?", "how do I test this?", "write an interview guide", or any question about understanding users through evidence.
ChurnZero platform help — Health Scores, Plays & Automation, Journeys, Renewal Forecasting, In-App WalkThroughs, Surveys (NPS/CSAT/CES), AI Agents, REST API (OData v4). Use when health scores aren't predicting churn accurately, plays automation isn't triggering, Salesforce or HubSpot sync is broken, reporting dashboards feel inflexible, in-app WalkThroughs aren't reaching users, renewal forecasting numbers don't match CRM, or the ChurnZero API returns unexpected errors. Do NOT use for general customer success strategy (use /sales-customer-success) or NPS/CSAT survey methodology (use /sales-customer-feedback).
Use this skill any time the user wants in-depth research or comprehensive analysis on any topic. This includes: industry analysis, competitive landscape mapping, market sizing, trend analysis, technology reviews, investment research, sector overviews, due diligence, benchmark studies, patent landscape analysis, regulatory analysis, and academic surveys. Also trigger when: user says 帮我调研一下, 深度分析, 行业研究, 市场规模分析, 竞争格局, 技术趋势, 做个研究报告. If deep research or comprehensive analysis is needed, use this skill.
Enables rich interactive UI components in chat responses. When presenting questions that require structured input (multiple choice, true/false, forms), embed interactive blocks that compatible clients render as native UI elements. Use when user asks for quizzes, exercises, surveys, or any structured input scenario.
Expert framework for assessing and achieving product-market fit. Combines PMF measurement methodologies, Sean Ellis survey, retention analysis, segment-specific PMF, and post-PMF scaling strategy. Use when determining if product has PMF, measuring user engagement, running PMF surveys, or deciding whether to scale or keep iterating.
Reduce voluntary and involuntary churn through cancel flow design, save offers, exit surveys, and dunning sequences. Use when designing or optimizing a cancel flow, building save offers, setting up dunning emails, or reducing failed-payment churn. Trigger keywords: cancel flow, churn reduction, save offers, dunning, exit survey, payment recovery, win-back, involuntary churn, failed payments, cancel page. NOT for customer health scoring or expansion revenue — use customer-success-manager for that.
Synthesize user feedback from multiple channels and identify patterns to inform product decisions. Use when analyzing feedback, prioritizing feature requests, conducting NPS surveys, or understanding user sentiment. Covers feedback collection, categorization, prioritization frameworks, and closing the feedback loop.
Required reading before writing any HogQL/SQL or calling execute-sql against PostHog. Use whenever the user wants to search, find, or do complex aggregations PostHog entities (insights, dashboards, cohorts, feature flags, experiments, surveys, hog flows, data warehouse, persons, etc.) and query analytics data (trends, funnels, retention, lifecycle, paths, stickiness, web analytics, error tracking, logs, sessions, LLM traces). Covers HogQL syntax differences from ClickHouse SQL, system table schemas (system.*), available functions, query examples, and the schema-discovery workflow.
Build production computer vision pipelines for object detection, tracking, and video analysis. Handles drone footage, wildlife monitoring, and real-time detection. Supports YOLO, Detectron2, TensorFlow, PyTorch. Use for archaeological surveys, conservation, security. Activate on "object detection", "video analysis", "YOLO", "tracking", "drone footage". NOT for simple image filters, photo editing, or face recognition APIs.