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Found 10 Skills
Triage incoming support tickets by categorizing issues, assigning priority (P1-P4), and recommending routing. Use when a new ticket or customer issue comes in, when assessing severity, or when deciding which team should handle an issue.
FAQ identification from support tickets, step-by-step tutorial creation, screenshot/video script guidance, search optimization, and self-service deflection tracking.
Support workflows, ticketing systems (Zendesk, Intercom), knowledge base design, chatbot design, and metrics (CSAT, NPS). Use when building support infrastructure, designing help centers, or optimizing customer experience.
Collect Groq debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Groq problems. Trigger with phrases like "groq debug", "groq support bundle", "collect groq logs", "groq diagnostic".
Collect Databricks debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Databricks problems. Trigger with phrases like "databricks debug", "databricks support bundle", "collect databricks logs", "databricks diagnostic".
Collect Mistral AI debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Mistral AI problems. Trigger with phrases like "mistral debug", "mistral support bundle", "collect mistral logs", "mistral diagnostic".
Collect PostHog debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for PostHog problems. Trigger with phrases like "posthog debug", "posthog support bundle", "collect posthog logs", "posthog diagnostic".
Collect Ideogram debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Ideogram problems. Trigger with phrases like "ideogram debug", "ideogram support bundle", "collect ideogram logs", "ideogram diagnostic".
Collect Clay debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Clay problems. Trigger with phrases like "clay debug", "clay support bundle", "collect clay logs", "clay diagnostic".
Collect CodeRabbit debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for CodeRabbit problems. Trigger with phrases like "coderabbit debug", "coderabbit support bundle", "collect coderabbit logs", "coderabbit diagnostic".