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Configure, set up, or repair AI Call Scoring (a.k.a. Call Coaching / Coaching Competencies) on an ECI-enabled Salesforce org. Flips ECICallScoringEnabled via SOAP Metadata API, enables Einstein Generative AI Platform if off, and manages Coaching Competency records (EnablementCompetencyDef Tooling API): install the 6 OOTB set, the 7 Momentum best-practice prompts, or conversationally author/edit/activate/deactivate custom competencies (8-active + 16000/255-char caps). TRIGGER when: user wants to turn on AI Call Scoring or Call Coaching, install OOTB or best-practice competencies, create/edit custom competencies, re-enable after sandbox refresh, or verify/repair partial Call Coaching setup on a 68+ ECI org. DO NOT TRIGGER when: no ECI license (direct to Agentforce for Sales), user wants to enable ECI/Momentum themselves (out of scope — Setup), Pipeline Management (use sales-agentforce-pipeline-management-configure), or custom agent (use agentforce-generate).