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Found 4 Skills
Draft professional, empathetic customer-facing responses adapted to the situation, urgency, and channel. Use when responding to customer tickets, escalations, outage notifications, bug reports, feature requests, or any customer-facing communication.
Triage inbound journalist source queries and draft a response only when the user's expertise is a real fit. Runs each query through proven source-request lenses (4-gate fit triage, credential-standing test, deadline read, BLUF/inverted-pyramid drafting), kills weak fits, asks for missing proof, and never auto-sends.
Uses MCP Connectors to read Gmail inbound leads, score them by ICP fit, draft personalized responses, and log qualified leads to your CRM. Turns your inbox into an automated pipeline.
Collaboration workflow for GitHub Issue handling. Used when users receive an issue that needs analysis and response. Through the four-step process of "Diagnosis → Qualification → Decision → Response", produce accurate root cause analysis and appropriate user responses from an issue, avoiding misjudgment of problem types or unprofessional responses.