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Found 2 Skills
Draft professional, empathetic customer-facing responses adapted to the situation, urgency, and channel. Use when responding to customer tickets, escalations, outage notifications, bug reports, feature requests, or any customer-facing communication.
Collaboration workflow for GitHub Issue handling. Used when users receive an issue that needs analysis and response. Through the four-step process of "Diagnosis → Qualification → Decision → Response", produce accurate root cause analysis and appropriate user responses from an issue, avoiding misjudgment of problem types or unprofessional responses.