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Found 2 Skills
Create a comprehensive customer journey map that visualizes how customers interact with your brand across all stages—from awareness to loyalty—documenting their actions, touchpoints, emotions, KPI
Run an internal dogfooding program/sprint and produce a Dogfooding Pack (charter, scenario map, routines, dogfooding log + triage board spec, weekly report, ship/no-ship gate). Use for “dogfooding”, “eat our own dog food”, internal beta, and product teams using the product daily to find friction before shipping.