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Found 4 Skills
Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.
Synthesize customer feedback into thematic clusters when the user asks to analyze feedback, review VoC data, or understand customer sentiment
Run high-signal design reviews (design critique / design crit / design feedback) by producing a Design Review Pack: review brief + requested feedback, agenda + facilitation script, feedback log prioritized by Value→Ease→Delight, decision record, and follow-up plan.
Use when net revenue retention is below 110%, when churn patterns are reactive instead of predictive, when expansion revenue lacks systematic triggers, when onboarding fails to reach activation milestones, or when customer health scoring does not exist. Use when customer base is large enough for patterns (50-500 accounts) but retention is managed manually.