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Found 966 Skills
Genesys Cloud CX platform help — enterprise CCaaS with AI-powered experience orchestration, omnichannel ACD routing (voice + digital), Architect IVR/flow builder, workforce management (WFM forecasting/scheduling/adherence), quality management (evaluations/scoring), predictive routing, agent assist, virtual agents, outbound dialer, Interaction Analytics, AppFoundry marketplace (450+ apps), REST Platform API with OAuth 2.0 and 15 regional endpoints, deep Salesforce integration (CX Cloud joint product + Service Cloud Voice BYOT), 4 tiers CX1 $75/CX2 $115/CX3 $155/CX4 $240 per user/mo + telephony minutes. Use when setting up Genesys Cloud routing or Architect flows, WFM forecasting not matching actual volume, quality management evaluations not triggering coaching, dropped calls or audio quality issues, comparing Genesys pricing tiers, integrating Genesys with Salesforce or ServiceNow, Genesys reporting hard to navigate, MFA management confusing, Genesys API integration, or evaluating enterprise CCaaS platforms. Do NOT use for building a general coaching program (use /sales-coaching) or comparing CCaaS platforms (use /sales-ccaas-selection).
LeadIQ integration. Manage Leads, Persons, Organizations, Accounts, Activities, Notes and more. Use when the user wants to interact with LeadIQ data.
MaxMind GeoIP2 integration. Manage data, records, and automate workflows. Use when the user wants to interact with MaxMind GeoIP2 data.
Frame.io integration. Manage Projects, Teams. Use when the user wants to interact with Frame.io data.
Generate Python code for Naver Open APIs (News Search, Blog Search, Web Search, Datalab Trends, Image Search, Book Search, and other openapi.naver.com APIs). Use this skill whenever the user wants to call Naver APIs, search Naver News/Blog/Web/Images, fetch Datalab keyword trends, or write Python scripts that interact with Naver's Open API platform. This includes requests for code examples, API integration, parameter explanations, endpoint lookup, or troubleshooting Naver Open API calls. Even if the user just mentions 'Naver API', 'Naver news data', 'search trends', or 'openapi.naver.com', activate this skill immediately.
Voodoo SMS integration. Manage data, records, and automate workflows. Use when the user wants to interact with Voodoo SMS data.
Integrated Finance integration. Manage data, records, and automate workflows. Use when the user wants to interact with Integrated Finance data.
Search Web of Science by topic, author, title, DOI, or advanced query. Supports edition/database filtering and sort.
Payrexx integration. Manage data, records, and automate workflows. Use when the user wants to interact with Payrexx data.
Generate and edit images and videos with an 85+ API portfolio and build visually appealing website pages via Pixelbin.
Search, purchase, and manage phone numbers with regulatory compliance and sender assignment.
Drip integration. Manage Persons, Organizations, Deals, Activities, Notes, Files and more. Use when the user wants to interact with Drip data.