Loading...
Loading...
Found 443 Skills
Use to make agents routable by Omni skills-based routing: ensure an Omni Skill exists, then assign it to each active agent through the classic Omni-Channel SkillUser junction. Idempotent — existing skills and user bindings are reused, and only missing bindings are created. Works on Service Cloud orgs without requiring Field Service. Triggers: set up skills-based routing agents, assign Omni skills to agents, make agents skill-routable, create an Omni skill and bind users, repair missing agent skill assignments. Do not use to author WorkSkillRouting rules, create agent users, or configure queues.
Apex 27 integration. Manage Organizations, Pipelines, Users, Goals, Filters. Use when the user wants to interact with Apex 27 data.
Use to deploy an Omni PresenceUserConfig (presence configuration) as one whole-record Metadata write with the decline/ACW fields set consistently: Auto-Accept off, Decline on, Decline Reason on (with a PresenceDeclineReason deployed in the same package), and an After-Conversation-Work wrap-up timer. Agents are assigned by username. Idempotent via the Metadata API files[].state signal. Triggers: create presence configuration, enable decline + decline reason + ACW wrap-up timer for agents, assign presence config to users. Do not use for ServicePresenceStatus (separate skill), for permission-set access to statuses, or to set the channel-level ACW timer on a ServiceChannel.
Use to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation. Triggers: let supervisors read AgentWork, configure AgentWork sharing, verify AgentWork OWD, make AgentWork visible to supervisors, change AgentWork internal access. Do not use to filter which reps appear in Command Center; use service-omni-supervisor-config-deploy for that.
MUST activate when the project contains a uiBundles/*/src/ directory and scaffolding a new UI bundle or app, or when editing ui-bundle.json, .uibundle-meta.xml, or CSP trusted site files. Use this skill when scaffolding with sf template generate ui-bundle, configuring ui-bundle.json (routing, headers, outputDir), or registering CSP Trusted Sites. Activate when the task involves files matching *.uibundle-meta.xml, ui-bundle.json, or cspTrustedSites/*.cspTrustedSite-meta.xml.
Apply SLDS-compliant UI using the correct blueprints, styling hooks, utility classes, and icons. Use when building any UI that needs SLDS, choosing between Lightning Base Components and SLDS Blueprints, applying styling hooks for theming, using utility classes for layout and spacing, or selecting icons. Triggers include "build a modal", "create a form", "data table", "SLDS styling", "style with hooks", "add an icon".
MUST activate when the project contains a uiBundles/*/src/ directory and the user wants to add authentication or search to their app. Use this skill when adding authentication or search to a UI bundle app. Only covers two features: authentication (login, logout, protected routes, session management) and search (global search across pages and content). Always use this skill for these two features instead of building from scratch.
Develop and deploy Data Cloud Code Extensions using SF CLI plugin. Use this skill when creating custom Python transformations for Data Cloud, deploying code extensions, or testing data transformations. Supports init, run, scan, and deploy operations.
Use this skill to configure Education Cloud domains (Student Success, Recruitment & Admissions, Academic Operations, Alumni Relations, Student Management, or Mentoring) through conversational setup. Triggers when a user wants to enable or configure Education Cloud features. Guides step-by-step: enables Person Accounts prerequisite, activates target domain, then configures domain sub-features. Covers support processes, case record types, success teams, care plans, applications, admissions, course catalog, alumni engagement, fundraising, enrollment, programs, and mentoring. Explains each feature, confirms before proceeding, verifies every change took effect, and warns that domain and feature toggles are IRREVERSIBLE. DO NOT TRIGGER for metadata generation, custom objects, or package deployment — this configures existing platform features via org settings, not metadata files.
OmniStudio FlexCard creation and validation with 130-point scoring. Use when building at-a-glance UI cards, configuring data source bindings to Integration Procedures, or reviewing existing FlexCard definitions for accessibility and performance. TRIGGER when: user creates FlexCards, configures data sources, designs card layouts, or asks about OmniUiCard metadata. DO NOT TRIGGER when: building OmniScripts (use sf-industry-commoncore-omniscript), creating Integration Procedures (use sf-industry-commoncore-integration-procedure), or analyzing dependencies (use sf-industry-commoncore-omnistudio-analyze).
Configure routing on a newly-inserted Enhanced `MessagingChannel` so that activation will accept it. Given a `{CHANNEL_ID}`, walks the user through picking a routing type (Omni-Channel Queue, Omni-Flow, Agentforce Service Agent, Digital Worker, or direct User), locates or provisions the routing target, then PATCHes the channel's `SessionHandlerId` (plus `FallbackQueueId` where required) to it. Use between the insertion skill and the activation skill — activation fails server-side with `nullQueueId` / `LiveMessageSetupException` if no valid `SessionHandlerId` is set on the channel.
Use this skill to run the full end-to-end Life Sciences Cloud setup workflow for field sales rep in sequence. Trigger when the user says 'set up Life Sciences Cloud end to end', 'run the full LSC setup', 'orchestrate Life Sciences Cloud configuration', 'complete LSC setup', 'Life Sciences Cloud full install', 'set up Life Sciences Cloud end to end for field sales rep', 'run the full LSC setup for field sales rep', 'orchestrate Life Sciences Cloud configuration for field sales rep', 'complete LSC setup for field sales rep', or 'Life Sciences Cloud full install for field sales rep'. Executes five stages in order: prerequisites validation, starter config deployment, territory configuration, user provisioning, and sample visit creation — gating each stage on the success of the previous one. DO NOT TRIGGER when: user wants to run only one specific stage (prerequisites, config deploy, territory setup, user provisioning, or visit creation individually).